Categorized | Featured

Synergy Auto Wash

Synergy Auto Wash

Synergy Auto WashWhat originally began as a dare has resulted in Knoxville’s largest full-service Express Hand Wash. Walking into a room full of friends a few years back, Brian Davis voiced his displeasure with the car wash he had just visited.

“Half of the dirt was still on my vehicle, and, worse yet, I received poor service and scratches on my vehicle,” he said.

Brian’s friends, having heard him complain about the poor service levels at area auto washes before, offered him a challenge. If he didn’t like the service he was receiving, then start his own car wash. Sort of “put up or shut up.” Accepting their challenge, Brian launched Synergy Auto Wash in mid 2012.

In this issue, we are pleased to feature Brian, owner of Synergy Auto Wash and local entrepreneur.

EK: So Synergy Auto Wash was in fact launched in response to a challenge from a group of friends?

Brian: Absolutely! Plus I like to keep my car clean. There just isn’t any place in town that meets my expectations no matter what wash package I purchase, and with my busy schedule I just don’t have time to clean my vehicle myself. As I soon discovered, there were thousands of other car owners that shared my experience.

EK: So you transformed a former car wash into Synergy Auto Wash’s all-new wash system?

Brian: Yes. I designed Synergy to be not only the perfect car wash, but also a beautiful place where people could come and be comfortable.

EK: Synergy Auto Wash still uses a “tunnel” that most automobile owners are familiar with. What’s different?

Brian: Although we use a conveyor system like most car washes, initial looks are deceiving. First off, our conveyor is a state-of-the-art, low profile conveyor that allows us to wash many vehicles that other washes can’t place on their conveyor. Secondly, once your vehicle enters our wash, you’ll discover what truly makes Synergy Auto Wash unique. All of the old equipment, still in use in most car washes today, has been removed. We have replaced all of this old technology with trained associates that literally hand wash your vehicle as it makes its way down the conveyor. No equipment ever comes in contact with your vehicle.

EK: Why is it important that no automated equipment touch your car?

Brian: Since we have no equipment that comes in contact with your vehicle, we can proudly say that we don’t have to worry about damaging vehicles in our tunnel. Secondly, I can’t imagine anyone feeling comfortable watching mitters, side brushes, and spinning wraps that are found in most conventional car washes contact the filthy vehicle in front of them and then wash their car with the same dirty “soft cloths.” The dirt and grime from the vehicle ahead of you, which can adhere to all of this equipment, can damage your car’s finish. Hand washing is the only safe and thorough way to clean a vehicle.

EK: Synergy Auto Wash is also a family affair. Explain your mother’s role.

Brian: This has proven to be the best reward after making the decision to open Synergy, because I get to work with my mom, Jolene, nearly every day. Also, our customers love her. It is amazing how many people come in just to see her. No matter what day of the week or how busy we are, she always has a smile on her face.

EK: What other services do you offer at Synergy Auto Wash?

Brian: To make things easy for our customers, we’ve put together a menu of services. We offer four basic washes that range from $8–$26 (tax inclusive). If you find yourself in need of additional services or you’re in the mood to pamper yourself, we have an A La Carte menu that consists of things such as a buff wax, carpet shampoo, leather cleaning and conditioning, dash, door panels, and console protectant, and other services to help keep your vehicle looking showroom new and protected.

EK: What else would you like our readers to know about Synergy Auto Wash?

Brian: We are building this business on three principles:

  1. We offer a full-service wash facility concept that nobody else in East Tennessee offers, nor can compete with, and we offer it at a price unavailable elsewhere.
  2. With the help of our manager, Keith, my mom, and I, we take great pride in our customer service and guarantee it to be the best in town.
  3. We are committed to delivering the best quality wash available. If you aren’t satisfied, then your wash is free.

EK: You said that once someone tried Synergy Auto Wash, you had a customer for life. Why?

Brian: It is amazing to hear all the positive comments we receive every day. We have people that drive from Halls, Maryville, Rockwood, Kingston, Oak Ridge, and Fountain City to take advantage the superior customer service we offer. When we see a customer for the first time, it is usually only a matter of days or weeks before we see them again. 

EK: Are there any plans to open an additional Synergy Auto Wash location in the Knoxville area?

Brian: Yes, we have just purchased a location in Morristown that we are going to convert to our concept, and we are on the search for property in the Knox and Blount County areas as well.

EK: In closing, is there anything else you would like to add?

Brian: If someone asked me, “Why should I try Synergy Auto Wash?” I would say this: We are a family-run, small business that excels in customer service and quality. We hand wash every vehicle in the safest possible environment, and all at a price competitive to our competition. We invite you to see the Synergy difference for yourself.

Synergy Auto Wash
10500 Kingston Pike
Knoxville, TN 37934

Leave a Reply