Greetings in 2020, Knoxville!
Before beginning a new journey, it is always wise to reflect on past experiences to realize the value of lessons learned and cherish the memories made. From our roots as “Cranberry Hollow” and the tea room in Lenoir City, to re-opening in Farragut and focusing on interiors and gifts, and then embracing the transition of ownership to a new mother-daughter team two years ago, one thing has remained constant: Our loyal customers! As we begin a new year and a new decade, we would like to express our sincere and heartfelt gratitude for your encouragement for the changes we have made to our product offerings and marketing and, most importantly, for inviting us into your homes and hearts through your continued strong support as CH Interiors & Gifts customers and friends.
Our history has been, and our future will be, a story of adaptation to both economic fluctuations and changing family situations. It’s undeniable that, even without a degree in economics, the “retailpocalypse” of the last decade has resulted in fewer and fewer traditional retailers in our local communities. But why have they disappeared? The major cause is the growth of the online marketplace that allows shoppers to purchase from retail websites offering the conveniences of stored credit card information and free doorstep delivery within two days.
At CH Interiors & Gifts, our strategy in this rapidly evolving retail environment has been to create a unique retail shopping experience that simply can’t be replicated online; one where loyal customers who love to visit time and time again throughout the year, excited for seasonal merchandise changes while trusting that the project quality and service remain high. Our team strives to engage all five senses during your shopping experience: Immerse yourself each season and holiday, where colorful vignettes display unique gifts that you can see and feel the quality of the merchandise we hand select with you in mind. Listen to seasonal music that you remember as a child. Smell the delightful fragrances of hand-crafted designer candles. Enjoy the taste of the many gourmet food items we offer that make your event extraordinary or make great hostess gifts. You simply can’t compare a virtual experience to a visit to CH Interiors & Gifts – especially when greeted by our friendly Shopdog Sadie!
We also strive to prioritize our faith and family while balancing business decisions, which enable us to give back to local charitable causes. After two years of analyzing trends, gathering customer and community feedback, and defining our niche in the local marketplace, we have decided to re-brand and seek out a new location that would allow us to thrive in the changing retail environment, expand our customer base and services, and continue to honor our loyal customers by retaining a unique, personalized shopping experience. With the long-term goal of offering a carefully curated collection of delightful décor and gourmet goodies in a setting that enables us to display merchandise creatively, artistically gift wrap, personalize custom orders, and offer special events such as tastings and classes, we will be closing our doors at 12556 Kingston Pike in mid-February. This decision also coincides with Kristen’s timetable to undergo what she prays will be a final operation for the rare condition which brought her to Tennessee nearly 10 years ago for specialized treatment. So, for reasons both business and health related, our biggest sales ever now begin on all remaining inventory and the search is on for a new retail home for a re-opening later this year as “The Gift Haus.”
As these first weeks of the new year are also our last at our current location, we would love to see you in store (bring the coupon for extra savings!) and wish you the best in 2020! Also, be sure to follow us for news and updates on Facebook at The Gift Haus and on Instagram @thegifthausknox.
Darlene, Kristen & Shopdog Sadie
The Gift Haus
12556 Kingston Pike
Knoxville, TN 37934
Facebook: The Gift Haus
Monday – Friday 11am – 5pm & Saturday 10 am – 4pm