Discover the Power of a Positive Pharmacy
You need your prescription filled, and then you experience this at your local pharmacy:
» You’ll need to call your insurance company.
» You’ll need to call your doctor.
» We don’t have your medication in stock.
» Your refill is too soon.
» We’re not open yet.
» We closed at…
» It’s going to be 35 minutes or longer.
» Your prescription is not covered.
» We open at 9 am, and we’ll need an hour to get your prescription ready.
» You finally make it to the register and have to wait for an associate to acknowledge you.
» You feel worse now than when you walked in the door.
If you have experienced any of the above, then your pharmacy isn’t fully serving you. You deserve a positive pharmacy experience. In fact, positive thoughts and a positive outlook can be very healing and reassuring in many cases. We recognize the power of positivity in healthcare, as well as in healing from disease. At believeRX, we believe in you so much that our entire team is fully committed to providing you with the most positive experience possible – a level of positivity that you may have thought no longer existed in today’s fast-paced, assembly-line, medical marketplace.
At believeRX, we will call your insurance for you. If the insurance company wishes to speak to you, we will allow you to use our in-house phone and remain with you to answer any questions that may arise so that you can leave with your prescription.
We will also call your doctor on your behalf and keep you informed on our progress. If your doctor tells us you need an appointment or that they need to hear from you, we will contact you directly with that message.
Also, at believeRX, we will make arrangements to deliver your medication to you should it not be available when you place your prescription.
Should your prescription be refilled too soon, we will contact you before you come to pick it up, and we will provide you with the date that your medication will be available.
If you call or come to the pharmacy before we open, we will make every effort to make you feel appreciated and welcome. If you are trying to drop off your prescription, we will accept it so you can run an errand while we are getting it ready. If you need to pick up your prescription before you start your day, you are welcome to do so.
If we’re closed when you drop by, you can still drop off your prescription, pick up your prescription, or have it delivered. Remember, we are available to serve you after closing with our after-hours drop off box, on-call number, and home delivery.
Thirty-five minutes is not an option! Our goal is as soon as possible. At believeRX, we are here to serve you, and we will not add unneeded extra minutes to your already busy schedule.
If a medication is not covered, we will inform you if there are similar medications available, a discount card, or any other option that you may benefit from.
You should also feel comfortable showing up at opening time, knowing that we will make every effort to have your prescription ready before you walk in our doors.
Should you experience a queue, we will move as expeditiously as possible. You will be warmly greeted when you first enter through our doors and when you arrive at our prescription counter. We are here to provide you with the highest level of service possible – it is just that simple.
Get ready to experience the power of positively for yourself. Our mission and value statements say it all. Becoming your pharmacy choice is based on the positive relationship offered by our team of like-minded healthcare professionals committed to serving you and your family.
We recognize that we are in a strategic place to touch and/or change our patients’ lives with a positive impact. We are committed to meeting our patients where they are and to help them become the best version of themselves in all areas such as diet, exercise, health, disease management, and stress reduction with mind and body working together in the same forward direction.
Our most important value is we believe. We believe in you. We believe in faith, abundance, empathy, loyalty, family, honesty, integrity, respect, good health, realizing and chasing our dreams, and in making a difference.
At believeRX, we invite you to discover for yourself the power of positively that our pharmacy can offer you on your life and the lives of your family members as well.
9627 Countryside Center Lane
Knoxville, TN 37931