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Exit Real Estate

A Strong and Dedicated Team is Your Foundation to Success in Buying or Selling Real Estate

You may recall several commercials that aired on television a decade or so ago that featured entrepreneurs who purchased companies after their positive experiences with the very products or services offered by these same companies. Well, history has repeated itself right here in Knoxville.

Local entrepreneur and Exit Real Estate Professionals Network Associate Broker, Jesse Vose, who first began his self-employment career at a very early age in a business started by his parents, just recently purchased Exit Real Estate Professionals Network, located at 165 West End Avenue in Farragut. Jesse, who has earned a reputation for successful new business startups, is also credited with launching two other successful area businesses, including Knox Graphics & Design in 2017.

As an Associate Broker at Exit Real Estate Professionals Network, Jesse had the unique opportunity to observe first-hand how a strong and dedicated team of real estate professionals could combine their individual talents to consistently deliver positive results for their many clients. Recognizing that success in real estate extends far beyond a listing and yard sign, Jesse and his team have developed a comprehensive market approach that is customized for each client and designed to deliver optimal results.

We trust you will enjoy this recent interview with Jesse.

EK: Describe your early experiences as an Associate Broker at Exit Real Estate Professionals Network. How do they help their Associate Brokers to provide maximum support for their clients and to succeed professionally?

Jesse: I was truly excited about my new career as an Associate Broker. Exit’s training is first class and the strong emphasis on teamwork is very exciting. Their in-depth marketing programs for clients are designed to help new agents like me achieve real success right out of the starting gate. I also appreciate the family atmosphere that exists. My experience truly exceeded my expectations.

EK: Purchasing Exit Real Estate Professionals Network had to be the furthest thing from your mind when you launched your new career as an Associate Broker. How did working with your Exit Realty team convince you that purchasing Exit Real Estate Professionals Network was the right decision?

Jesse: The positive office culture and big family feel are amazing. It’s what sold me. Our entire focus is directed to our clients, whether they’re buyers or sellers. We treat everyone with the highest level of respect and professionalism. Our clients are consistently expressing their appreciation for the efforts of our team on their behalf. They also share their appreciation for our comprehensive marketing efforts and use of the latest innovations and technologies in today’s fast-paced and ever evolving real estate marketplace. Clients are even more amazed to learn that the Exit Realty Corporation donates 10% of all closed real estate transactions to Habitat for Humanity. When the opportunity to invest in Exit Real Estate Professionals Network became available, it was an easy decision. What’s not to love, right?


EK: Describe your comprehensive approach to marketing on behalf of your clients.

Jesse: Our marketing efforts extend far beyond the customary listing agreement and yard sign. We make a thorough evaluation of your home. We conduct a price analysis, evaluate demographics on likely buyers, create print and online marketing pieces, and implement email and social media campaigns designed to reach your target audience. And because homes and neighborhoods are often unique, we may utilize a variety of other marketing tools designed to sell your home for the highest possible price and in the least amount of time.

EK: How can our readers learn more about Exit Real Estate Professionals Network?

Jesse: We would like to invite them to visit us in person or check us out online on Facebook or Instagram. If they’re looking to buy or sell, we have a team of highly qualified agents available to assist them in selling their existing home or buying their dream home. We really would like your readers to experience what I experienced when I first walked into our office. I think they’ll be as surprised as I was.

EK: Because your office has also earned a reputation for training and developing successful Associate Brokers, how can a person who might be considering a full-time or part-time real estate career learn more about joining the Exit Real Estate Professionals Network?

Jesse: They can contact me directly at 865-335-7270 or email vosepropetygroup@gmail.com, stop in to see what we are about, or set up an appointment. Come see what Exit’s all about and what separates us from the competition, from our marketing, branding, and contributing to our community, to our team building exercises and support for local community events. We are here to help guide you through the process. Whether you’re new to real estate or a seasoned veteran, we look forward to the opportunity to helping you succeed. Watch for our announcements for monthly career nights. We encourage you to RSVP, as space is limited.

EK: In closing, is there anything else you would like to add?

Jesse: Only that I look forward to meeting as many of your readers as possible. Buyers, sellers, and potential new agents – we’re anxious to share with you how our success story can become your success story when buying, selling, or searching for a new career opportunity.

Exit Real Estate Professionals Network
Jesse Vose, Associate Broker
165 West End Avenue
Knoxville, TN 37934
865.383.3948 office
865.335.7270 cell
vosepropetygroup@gmail.com

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Pure Luxe

Rediscover the Art of Relaxation, Rejuvenation & Anti-Aging

Good friends and area entrepreneurs, Blake Henry and Tim Varney, recently teamed up to offer East Tennesseans an unprecedented array of innovative medical spa, spa, and salon services designed to exceed expectations.

Influenced in their daily business practices by their strong commitment to their families, Blake and Tim have made it a priority to instill these same values in their team members at Pure Luxe Salon, Spa & Medspa in nearby Hardin Valley and Spa Visage in the Downtown West area of Bearden, which they acquired in 2018. Additionally, they opened a second Pure Luxe Medspa location adjacent to Spa Visage in June.

Blake and Tim invite you to discover the difference their families can make in your daily lives by rediscovering the art of relaxation, rejuvenation, and anti-aging.

In this issue of Everything Knoxville, we are excited to share with our readers this recent interview with Blake and Tim.

EK: Share with our readers the vision behind both Pure Luxe and Spa Visage.

Tim: When Blake and I acquired Pure Luxe in June 2018, we did so with the goal of providing a comprehensive set of the most advanced, non-invasive aesthetic services to the Knoxville area. With the acquisition of Spa Visage in October 2018, we envisioned taking this highly-rated, award-winning spa to the next level by combining it with the large selection of medspa services available from Pure Luxe. We acquired the adjoining space next door to Spa Visage and opened the new Pure Luxe Medspa on June 25, 2019.

EK: Why was it important to you both to instill your strong sense of family values into your daily business lives and those of your team members?

Blake: Both Tim and I traveled extensively in the corporate world prior to acquiring both Pure Luxe and Spa Visage. The primary driver for us to depart from that career path was to be closer to our families. Both of our wives have taken active roles in our businesses, and Tim and I consider it a blessing to be around them every day. Our faith is at the forefront of everything we do, and our hope is that those around us see a biblical representation of marriage and family values.

EK: You have earned a reputation for your innovative approach to business. Tell our readers how they can benefit from the membership programs you offer.

Tim: Our membership programs offer clients the ability to take advantage of monthly complimentary spa services, discounts, and special perks. We offer three membership programs: Silver, Platinum, and Diamond. The Silver and Platinum memberships primarily focus on spa services. The Diamond membership focuses on medspa services with complimentary monthly spa services included. As an example, our first-of-its-kind Diamond membership allows clients year-round unlimited access to $8 Botox/Dysport, as well as $800 vouchers for dermal fillers and $400 vouchers for lasers. The vouchers alone offset the entire cost of moving from the Platinum to Diamond membership.

EK: How important is it to your clients that Pure Luxe and Spa Visage offer a full-range of medspa, spa, and salon services?

Blake: Tim and I believe that people want to develop strong relationships and trust with a facility that can take care of all of their needs in a singular location. The issue was that prior to Pure Luxe, there was not a facility in Knoxville that serviced all areas of self-care spa, medspa, and salon. With Pure Luxe Salon, Spa & Medspa in Hardin Valley, and the addition of Spa Visage and the adjoining Pure Luxe Medspa in Bearden, we are now able to serve all of Knoxville with a comprehensive, one-stop shop no matter where you live.

EK: Many of our readers already know that you offer CoolSculpting, but what other services do you offer that they may be unaware of?

Tim: We offer a full suite of services that include aesthetic, nail, salon, spa, and medspa services. In addition to CoolSculpting, our portfolio of medspa services include Botox/Dysport dermal fillers, laser skin rejuvenation, microneedling, platelet rich plasma, laser vein therapy, laser hair reduction, tattoo removal, and treatments for hyperhidrosis, women’s health, weight loss, hair loss, and wellness injections.

EK: What went into your decision to launch a second Pure Luxe Medspa location?

Blake: Our medspas offer the most wide reaching and advanced non-invasive procedures in the Knoxville area. The addition of our newly opened Bearden facility, adjoining Spa Visage, allows us to better serve Knoxville and the long-standing client base of Spa Visage. We are excited to be able to serve all of Knoxville in a way that a singular facility simply cannot.

EK: I guess it wouldn’t be an overstatement to say that the combined Pure Luxe and Spa Visage locations make you the largest medspa, spa, and salon in the entire Knoxville area, offering your clients the most comprehensive selection of services available anywhere.

Tim: Pure Luxe and Spa Visage have serviced the Knoxville area for a collective 30+ years. With nearly 17,000 combined square feet and 70+ employees, Blake and I feel that Pure Luxe and Spa Visage offer the most comprehensive set of services in this market. However, we are still continuing to incorporate the newest proven technologies, procedures, and services to ensure that we bring our clients the best available in the non-invasive aesthetic market.

EK: How can our readers learn more about Pure Luxe and Spa Visage? Do you offer facility tours?

Blake: Both of our facilities have a strong social media presence. By following us on Instagram (@pureluxespa and @spavisageknoxville) or liking us on Facebook (facebook.com/pureluxespa and facebook.com/spavisageknoxville), you can stay up to date with current offers and events. We also pride ourselves on staying at the forefront of product and procedure innovation. Both Instagram and Facebook are the best outlets for new product announcements and procedure education. Our websites (www.pureluxespa.com and www.spavisage.com) detail our services and offer extensive facility/staff pictures. Facility tours are encouraged for both prospective and first-time clients.

EK: In closing, is there anything else you would like to add?

Tim: We would like to take this moment to thank our clients and express our appreciation for their patronage and support throughout the past years. We are honored to have the opportunity to serve you.

Blake: I echo Tim’s comment. We consider it an honor to lead both of these businesses into the future and pledge to do so with integrity and a client focused mentality. We look forward to welcoming you to one of our facilities soon!

Pure Luxe Salon, Spa & Medspa
10780 Hardin Valley Road
Knoxville, TN 37932
865.474.7873
www.pureluxespa.com

Spa Visage & Pure Luxe Medspa
1645 Downtown West Blvd., Suite 21
Knoxville, TN 37919
865.694.9007 (Spa Visage)
865.474.7873 (Pure Luxe Medspa)
www.spavisage.com

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“We Believe in You”

believeRX
“We Believe in You”

While pharmacological activity can be traced back to as early as the 16th Century BC, today’s retail pharmacies play an even more critical role in the healthcare of our nation’s estimated 330 million citizens. Americans are served by approximately 67,000 pharmacies in the United States, which are located in a variety of retail settings, including standalone pharmacies, grocery, and department stores. With the continued consolidation of services in today’s healthcare industry, it’s not surprising that more than 40% of all pharmacies are owned by only 25 pharmacy chains.

Pharmacies nowadays are very much different than the pharmacies many of us remember as children, where most pharmacies were privately owned by a druggist behind the counter. The druggist and the store’s staff had a personal relationship with all their customers. They were neighbors. They attended the same churches and participated in the same civic activities. Just as importantly, they had a professional relationship with their local family physician. Today most of us select our pharmacy primarily on the basis of convenience. That’s not to say we wouldn’t choose a different pharmacy if they provided a higher level of service – it’s just that most pharmacies today have become “generic.” If the name of the pharmacy wasn’t displayed prominently throughout the store, you likely couldn’t tell one pharmacy from the other.

This was the experience of local pharmacist and entrepreneur, Ellen Phillips, who recently decided to really shake things up in the retail pharmaceutical marketplace right here in Knoxville. Armed with 20 years of firsthand experience as a pharmacist, Ellen and her compassionate and caring team of highly trained associates are preparing to launch believeRX, which is designed to dramatically change the way you view your neighborhood pharmacy. Holistic and interactive, believeRX is committed to helping each of you to “Live Your Best Life.”

In this issue of Everything Knoxville, we’re excited to bring you this interview with Ellen, believeRX co-owner and founder, as well as Gabriella Bowers, believeRX co-owner. We’re confident you’ll be as enthusiastic about believeRX and its potential health benefits for you and your family as we are.

EK: Provide our readers with a brief bio of yourself, including your education and professional experience.

Ellen: I’m from Church Hill, Tennessee. I graduated from the University of Tennessee College of Pharmacy in 1998 with a Pharm D degree. I have both retail and hospital pharmacy experience, with some clinical pharmacy experience, and have been a pharmacy manager for a large corporate retail chain. I’ve been a Pharmacy Preceptor for several Pharmacy Schools, and in 2016, I was awarded the Pharmacist Excellence Award from my employer. I’m also a Certified Health Coach.

EK: Describe some of your past “what if” moments as a pharmacist employed by a pharmaceutical chain where you identified lost opportunities to better serve your customers.

Ellen: There were “what if” moments and missed opportunities with patients I had when working for a large retail chain, where you are required to do things their way. You follow an established routine that doesn’t encourage creativity or thinking outside the box. While I’m thankful for these real life experiences, I’m also grateful for the many opportunities I had to imagine how the services we provided could be improved upon to better serve the needs of our customers.

One terminally ill patient was having difficulty getting his required medications from his doctor’s office. I told him that his time was the most important thing to me. I helped him get the needed medications. Once placed in a hospice, he could no longer come to the pharmacy anymore, but his mother came to get his medication. After he passed, she came to me and said, “You know why we came here, don’t you? We live in Crossville, and my son refused to allow the hospice to send his prescription anywhere else.”

That was a defining moment for me in my career and the foundation upon which we want to build believeRX upon. I’m grateful for the team I have now that came from them for the most part, as well as the patients I’ve met throughout the years. I have patients who have been with me since the beginning of my career, and they place their trust in me to this day!

EK: You’ve expressed your enthusiasm for the team of professionals you have assembled to launch believeRX. Let’s introduce them to our readers.

Ellen: My experience in retail pharmacy introduced me to many of the area’s best pharmaceutical professionals from which we have assembled our amazing team. Our team includes:

Gabriella Bowers – Gabby is a Knoxville native and Farragut High School graduate. She is also co-owner of believeRX. She received an associate degree in arts and science and is a Certified Pharmacy Technician with more than 12 years of pharmaceutical experience. Gabby is also a Personal Health Coach and teaches group fitness classes at several area gyms. Her certifications include Yoga, Primary Aerobic Instructor, Barre, and Les Mills Body Pump. She believes in keeping a healthy mind, body, and spirit. Gabby is married with four children.

Shadrielle Robbins – Shadrielle attended Northwestern State University in Louisiana and graduated with a Bachelor of Science degree with a Biomedical Concentration. We began working together 2015, and I was immediately impressed with her ability to handle difficult situations and maintain composure. Shadrielle has a strong work ethic and is currently attending South College of Pharmacy, where she will graduate in May 2021 with a Pharm D degree. We are proud of the fact that Shadrielle is believeRX’s first pharmacy intern.

Carla White – Carla, a Certified Pharmacy Technician, began working with me in 1998. She is also a Certified Nursing Assistant and Certified Dialysis Technician. Carla is definitely a people person. I remain amazed at how many patients ask for her personally. She is also becoming a Certified Health Coach. Carla is the mother of twin girls and a boy.

Megan Dukes Tingen – Megan is a 2012 graduate of the University of Tennessee and has work experience in event coordination and human resources. A few years ago she decided to join the medical field and pursue a career in nursing. She will graduate from South College with her BSN this fall. When she learned that I was going to open my own pharmacy, Megan knew that she wanted to be a part of my team, because we both value preventative healthcare. She is excited to contribute her nursing knowledge to the pharmacy and our patients.

EK: Many on your team are moms. That has to make you more sensitive to the families you serve.

Gabby: Both Ellen and I are moms and are very sensitive to the unique needs of other families. There have been many times in the past where moms just like you have needed something from the pharmacy, especially for little ones, but a trip to the pharmacy was made even more difficult because of a sick child. That’s why believeRX will offer after-hours delivery services. Moms understand moms!

EK: Our readers will be excited to learn about where your first pharmacy will be located and your planned opening date.

Gabby: believeRX will be located at 9627 Countryside Center Lane in Knoxville. Our building is directly across from Food City on Middlebrook. We are scheduled to open in the second half of June 2019, with our grand opening later in the summer.

EK: What differences from the typical generic pharmacy will customers experience at believeRX? Can you provide some examples?

Ellen: believeRX is committed to providing a service level that exceeds your expectations. Clear communication skills, being attentive to customers, and possessing a thorough knowledge of all of our products are just a few of the ways we’ll provide the highest level customer service. But we won’t rely solely on our 33 years of combined pharmacy experience. We’re committed to learning and growing as our industry and the needs of our customers continue to evolve.

Our services include:

» A full-service pharmacy that accepts all prescription insurance plans: If you discover that your medications are too expensive, we’ll work with you to find a lower cost alternative that puts your health first.

» After-hours delivery service: If it’s after hours and you need an urgent medication, we have you covered with our after-hours delivery service. Established patients can use our after-hours drop box for their prescription. Call the after-hours phone number and go home to rest. We’ll take care of the rest, and once your prescription is ready, we’ll personally deliver it directly to your home.

» Specialty medications that are high-cost oral or injectable medications used to treat complex chronic conditions: Personalized pharmacist-patient relationship, handling, and distribution are necessary to ensure appropriate administration. Home delivery is also available.

» Vaccinations (including travel vaccines): We will also notify you when you are due for vaccinations in order to avoid immunization gaps. A series of medical screening tests will also be provided.

» A large selection of Pro-Active Supplements: Not all vitamins are created equal, so innovation and experience matters. We will offer only the latest supplements with multiple health benefits, taking advantage of the newest technologies to deliver cutting-edge formulas.

» Certified Nurse Practitioner: believeRX will also be staffed after hours by a Certified Nurse Practitioner.

EK: What are your hours of operation?

Gabby: We are open 8:30 am to 7 pm Monday through Friday, 9 am to 5 pm Saturday, and 12 to 5 pm Sunday.

EK: How can you help our readers experience your motto, “Live Your Best Life,” firsthand?

Ellen: At believeRX, expect to discover a level of compassionate care focused on you and your family that you might have thought no longer existed in today’s assembly line response to healthcare. Our team will listen carefully to you and provide you with a level of care designed to meet your unique needs. Not just another generic pharmacy, believeRX is a pharmacy with a heart for your family. Our name says it all. “We Believe in You” and your goal for better health and longevity.

EK: How can our readers learn more about believeRX?

Gabby: Visit our website at www.mybelieveRX.com or visit us during our normally scheduled business hours.

believeRX

9627 Countryside Center Lane
Knoxville, TN 37931
865.214.6672

www.mybelieveRX.com

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Shae Design Studio

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CertaPro Painters of East Tennessee

Delivering an Extraordinary Experience with Every Painting Project

Spring has become that favorite time of the year when so many of us make plans to update our home or business. The experts agree that there is not a faster or more cost-effective way to update your interior and exterior surfaces than painting. With a virtually unlimited palette of colors and finishes to select from, you’ll no doubt discover those just-so-perfect colors for your every mood and space, magically transforming your home and business.

The success of every painting project depends entirely on your selection of a qualified painting contractor ahead of your selection of a paint brand, paint type, and colors. So just how should you go about selecting the right painting contractor?

In this issue of Everything Knoxville, we are excited to share with our readers this interview with CertaPro Painters of East Tennessee’s Jim Mazrimas (Residential Sales Associate), Salomon Velasquez (Job Site Supervisor), and Liz Kaleida (customer). CertaPro Painters of East Tennessee is the proud recipient of numerous awards and honors for their expertise in the fields of both residential and commercial painting during the last 16 years, including 2018 National Franchise of the Year. They continue to earn a reputation for honesty, integrity, value, and quality craftsmanship.

EK: How did you hear about CertaPro originally, and what motivated you to make the call for an estimate?
 
Liz: We got several estimates with references, but we just weren’t sure about hiring one of those painting contractors. Then we got a mailing from CertaPro. It was perfect timing. Usually we would consider those ads junk mail. This ad was a gem. We were happy we called. We HIGHLY recommend CertaPro and every member of this team.

EK: How do you make each estimate experience personal for your customers?

Jim: On the sales side, we try to connect with our customers even before we meet them in person. We do a setup call prior to the estimate to confirm the appointment time and to discuss the scope of work for their home improvement project. We attempt to get to know our customer personally and not just talk paint. We continue to build this relationship once we meet in person for the estimate. We want our customers to know that we are here for them and that we really care about their individual projects. We like to think that we are painting lives, not just homes.

EK: Describe the CertaPro Painters process and how this process differentiates from other contractors/home improvement specialists you’ve hired.
 
Liz: Jim came to our home to give us an estimate. We pointed out repairs that needed to be made, and we were pleased that CertaPro would be able to handle those. Jim went over the process and his plan to send sufficient staff so the work could be finished in a reasonable time. CertaPro recommends Sherwin-Williams paint. We had a preference for another brand, and Jim accommodated us without any pressure. CertaPro didn’t require a deposit and applied a discount for having the work done in the winter. Jim was very friendly and professional.

EK: You advertise that you “don’t paint houses, you paint lives.” How does that look from a painter’s prospective?

Salomon: Having clean shoes, leaving the home cleaner than when we arrived, offering to change light bulbs, or rearrange furniture. We’re happy when a customer loves the work.  We also make sure we put things back in the same place and communicate with the customer every day and let them know what progress has been made. 

EK: Did CertaPro Painters deliver on the promises that were made during the estimate?
 
Liz: Absolutely. We had our entire home painted, including ceilings and closets, and it was completed in a week. Jim said we would be pleased with the staff he sent. We liked Salomon, Luis, Alexis, Stephanie, and Felix so much that we were sorry to see them leave. English is a second language for some of them, and they were patient while we practiced our Spanish. We had no problems communicating. They are skilled painters and carpenters (as needed). They took great care with the trim and furniture, moving and protecting other surfaces.

EK: Poor communication is often cited as the number one complaint of both home and business owners when hiring a contractor. How do you communicate with your customers to overcome a challenge?

Jim: All of us at CertaPro Painters recognize that communication is key to a successful and long-lasting relationship with our customers. We have multiple levels of contact with our customers, starting with the office staff, to the sales team, and on through the production team. We try to ensure that our customer is fully aware of our process and what they can expect once the painting crew arrives. This communication continues with follow-up after the project is completed to be sure we have met or exceeded their expectations. Our main goal is building customers for life as we provide them with an extraordinary painting experience.
 
EK: How did CertaPro handle any potential issues that came up during the job?
 
Liz: We had done some remodeling since Jim gave his estimate. This required extra repairs. I let him know in advance, and he assured me they would be able to handle it. Additional charges for this work were reasonable. It was also necessary to put a third coat on one section of wall, where you could see the cutting in underneath – hatband effect. CertaPro paid for the additional gallon of paint, and I was pleased that Andy, the supervisor, readily agreed to the need for an additional coat.

EK: What makes CertaPro different than other companies you have worked with?

Salomon: They are more professional, a true partnership, and service managers come around and help.  It makes you feel like a family. 

EK: Tell our readers about the other services CertaPro Painters offers their customers.

Jim: We feel CertaPro stands out from the competition with the additional expert services we provide. Besides interior and exterior painting for residential and commercial customers, we provide all levels of drywall, carpentry, and remodel work as we strive to become your “one-stop shop.”

EK: How can our readers learn more about CertaPro Painters of East Tennessee?

Jim: You can call us at 865-470-0001 or visit us online at www.east-tennessee.certapro.com.

CertaPro Painters of East Tennessee
865.470.0001
www.east-tennessee.certapro.com

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Window Works

Discover the Window Works Difference for Yourself

While the life expectancy of your home’s windows is difficult to predict, their longevity typically depends on a variety of factors, including their age, brand, and proper maintenance. But when it’s time to replace some or all of your home’s windows, you may find the task a bit overwhelming with competing claims from dozens of window installation companies.

Which window is the most energy efficient, which window will deliver the greatest longevity, and which window offers the best warranty are just a few of the questions you should be asking yourself. But answers to other questions you need to ask yourself is how long your window contractor has been in business, what has been their customers’ experiences, and do they employ the best practices when installing your new windows.

Sister and brother and owners of Knoxville-based Window Works, Wendy Hughes and Chris Moon, have earned a reputation for honesty, integrity, and quality craftsmanship that they learned from early childhood from their parents, Tom and Kay Moon. Tom and Kay launched and operated several home improvement companies for three decades. Their focus was to provide the highest quality home improvement products combined with a customer service level that exceeded the expectations of their clients.

Much has changed in the window replacement marketplace as new technologies continue to offer area homeowners exciting new options and features when replacing their home’s windows. But one thing that has not changed is the reputation Window Works has earned for integrity and honesty that is the hallmark of success that was instilled in Wendy and Chris as children by Tom and Kay.

In this issue of Everything Knoxville, we are pleased to share with you this interview with Wendy and Chris, which was designed to assist area homeowners who may be contemplating replacing their home’s windows.

EK: How do I know if it’s time to replace my home’s windows?

Wendy: There are a variety of factors to consider, including the age of your windows, the feeling of cold air or drafts coming from your windows, and whether your windows are operating properly. Chris, who has an engineering background, puts his talents to work daily, assisting homeowners in evaluating their home’s windows. He is also invaluable in helping them in their decision as to whether replacing their windows is a wise choice and, if so, presenting them with a range of options to consider.

EK: What choices do homeowners confront when deciding on which replacement windows to select?

Chris: Choosing the best replacement window for your home can be a daunting task. Homeowners might only make this decision once or twice in their lifetime, and the rapid technological advancements in the replacement window marketplace can create even more confusion. Perhaps the best place to begin is by selecting a replacement window contractor you know you can trust. A great replacement window is no substitute for a poorly performing contractor. If you’re uncomfortable or feel that you’re being pressured, trust your instincts. You’re going to have to live with your decision for many years to come.

EK: How does Window Works differentiate itself in the replacement window marketplace?

Wendy: Our customers routinely express just how comfortable they are in working with us. I think that because it is our nature to interact with them on such a personal level, they experience a level of confidence and trust that is increasingly more difficult to find today.

Chris: It’s really something that was instilled in us at and early age by our mom and dad. We learned that your reputation was the very foundation of your business and that it’s something you have to earn every single day. We keep it simple. We listen carefully to our customers, and we offer honest assessments of their home’s windows. We are a second generation, family owned business that takes great pride in working with other families like our own. Placing our clients at the forefront of our daily activities, along with all that we have learned from our parents, have been the key to our success and why I think we see so many returning and referred customers.

EK: Tell our readers why you are so excited about the new technologically advanced replacement windows that you offer from OKNA Windows.

Wendy: First of all, we would like your readers to understand how much time and effort we invest in investigating any new product we offer. We take the addition of any new product very seriously. The manufacturer must have earned a reputation for product and management excellence, as well as exhibit the financial strength needed to develop new technologies and honor their product warranties.

Chris: OKNA Windows, manufactured right here in the U.S.A., is a perfect example. Quite frankly, we believe that their replacement windows are among the finest available anywhere. OKNA has built an industry reputation by combining state-of-the-art equipment, advanced technologies, and dedicated craftsmanship. And the OKNA name has become synonymous with innovation, quality, and performance.

EK: Tell our readers a little more about OKNA Windows.

Chris: OKNA offers amazing window product lines. They have a well-earned reputation for innovation, quality, and performance, providing customers with one of the most improved energy-efficient windows on the market.

OKNA Windows pioneered ClimaGuard. ClimaGuard is comprised of 11 optical tuned layers, which provide optimal climate control, neutral aesthetics, and plenty of natural light. ClimaGuards’ low-solar-gain coatings can provide better solar heat gain reduction than tinted glass, with a minimal loss of visible light. That means less harmful UV rays entering your home that can damage carpet, rugs, fabrics, hardwood floors, and artwork. OKNA Windows also feature high-performance, warm edge technology and insulating frames that help to create warmer interior glass surfaces and reduce frost and condensation.

In addition to offering a full line of quality vinyl windows, OKNA also offers an amazing composite window manufactured from 100% pure virgin vinyl. These windows are available in a variety of interior colors, including wood grained, to seamlessly match your home’s interior décor. There is also a rich palette of exterior and custom colors available to complement your home’s exterior architecture. But what is most amazing is OKNA’s 50-year, non-prorated warranty on your new composite windows.

These ENERGY STAR rated windows also help homeowners who are interested in reducing energy costs to enjoy the savings associated with replacement windows from OKNA. Also, windows from OKNA outperform competitors on energy efficiency and excel in areas such as air infiltration and structural integrity. In fact, one of OKNA’s newest replacement windows was recognized by ENERGY STAR as “Most Efficient” in 2018. “Most Efficient” is a new distinction that recognizes products that deliver cutting-edge energy efficiency, along with the latest in technological innovation. It is an award that truly represents the very best of ENERGY STAR rated products.

EK: Tell our readers about Widow Works’ “Best Practices” installation promise.

Wendy: One thing about all replacement windows and doors is that they perform no better than the manner in which they were installed. That means that a highly rated replacement window installed improperly will likely perform no better than a poorly rated window. At Window Works, each of our installation teams is led by a team leader with at least two decades of experience. Our team members have been trained in the proper installation of all of the products we sell and adhere to the procedures outlined by each manufacturer whose products we represent, all backed up by our Peace-of-Mind Product Warranty – your assurance of a lifetime of quality and performance.

Window Works is also a TVA Escore approved contractor. This is an added benefit for all of our customers, as it offers them the opportunity to have an independent third party inspect our installation to ensure that it was installed and sealed properly. It’s a wonderful value added opportunity that any of our clients can take full advantage of.

EK: In addition to replacement windows, what other products do you offer homeowners?

Wendy: We also offer siding, patio doors, and gutters from the nation’s top manufacturers, which means that you will have a wide variety of colors and styles to select from.

EK: How has your commitment to provide a customer service experience that exceeds the expectations of your clients impacted Window Works?

Chris: There are no big or small projects. We provide the same high level of customer service to every client. We treat you the way we would want to be treated and treat your home as if it were our own.

We listen carefully to you. Are your improvements designed to create maintenance-free advantage, energy efficiency and savings that can result, or to update the overall appearance of your home? Those are just a few things we consider when we work alongside our clients before we recommend the best products to complete their projects.

We sell don’t sell products or services to our clients that they don’t need or even want. That doesn’t help either one of us in the long run. It destroys trust. By educating and working with our clients, we eliminate the potential for this to occur. At the end of every project, our goal is to have exceeded your expectations and to earn your trust. This becomes the foundation of future client referrals and our success – a success where everybody is the winner.

EK: Tell our readers a little more about your Peace-of-Mind Warranty.

Wendy: We have invested significant time selecting the highest quality products for our customers for a number of reasons. One reason among many is the warranty. A customer that is only planning on staying in their current home for a year or two may not be as concerned as someone who is planning on staying 10, 20, or even 30+ years. That’s when a warranty matters the most. At the end of the day, we are not in the home improvement business; we are in the customer service business. Having a warranty in writing goes a long way for a homeowner’s peace of mind. A perfect example is OKNA’s 50-year, non-prorated warranty on their composite windows for the original homeowner. Also, OKNA’s vinyl windows have a lifetime warranty that is fully transferrable to a second homeowner.

EK: What is the best way for our readers to learn more OKNA Windows and Window Works?

Chris: There are a couple of ways. You can call us at 865-560-3044, or, if you prefer, you can come by our new showroom located at 10909 Murdock Drive in Knoxville.

EK: In closing, is there anything you would like to add?

Wendy: On behalf of the entire Window Works family, we would like to take this opportunity to thank all of our clients for allowing us to come into their homes to experience the Window Works difference. We look forward to helping every homeowner who may be considering replacing their home’s windows, siding, gutters, and patio doors. We invite you to discover the Window Works difference for yourself.

Window Works
10909 Murdock Drive
Knoxville, TN 37932
865.560.3044
www.WindowWorksUs.com

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Fitness Together

Fitness Together: A Healthy Resolution Kept!

Twenty-six percent of all Americans made New Year’s resolutions in 2018. Twelve percent of us kept our resolutions. Fifty percent of us just lost our motivation.

Why is it so difficult to make and keep our resolutions? Were we really as committed as we needed to be to succeed? Were our resolutions truly meaningful and achievable? Perhaps the new Maserati in our garage was a stretch, but then there were some genuine resolutions as well, like the ones that were health related. Some of us wanted to lose weight, improve our heart health, lower our blood pressure, and more. These were resolutions that, when achieved, could have had a significant impact on our health, well-being, and longevity.

Ask yourself if you really possess the necessary skills to create a healthy, realistic, and achievable plan of action for yourself, or do you find yourself pursuing the latest fad diet or exercise regimen? Does your lack of accountability find even your best efforts waning after just a few weeks?

For this month’s issue of Everything Knoxville, we interviewed two Knoxville area radio personalities, B97.5’s Michele Silva and WNML’s “Sports Animal” Will West, who will share with you their own healthy living success stories that they were able to achieve thanks to Fitness Together, the nation’s largest one-on-one personal training franchise.

EK: Michele, how would you describe the results of your personal exercise and dieting effort prior to your Fitness Together experience?

Michele: That’s easy – frustrating! You diet and exercise, and nothing seems to happen. We all know that diet and exercise are the keys to losing weight, and the older we get, the tougher it becomes. What was most frustrating was working out and eating well but finding out that the scale hadn’t budged. It drove me crazy. Fortunately, I discovered Fitness Together.

EK: Your health journey was complicated by an unexpected medical challenge. Explain.

Michele: I had been fighting sciatic pain for months and did not want surgery, but the disc eventually ruptured, and I had an emergency discectomy to repair the ruptured disc in my lower back. I was pain-free immediately thanks to Dr. Joel Norman. Although I had always had a gym membership and tried to eat well, I was not active during the months prior to surgery due to the pain and then for months following the surgery. I would exercise but apparently not enough. I was afraid to push myself – afraid that the sciatica would return. The worst part was that I was gaining weight and losing muscle. I ended up being the heaviest I had ever been.

EK: And that’s when you discovered Fitness Together?

Michele: Yes. I knew I had to do something, so I joined Fitness Together in Bearden. My personal fitness trainer, Chip Gibson, works with me two to three times a week. I like that all my sessions at Fitness Together are private. Lasting 45 minutes, they include a combination of weights and cardio exercises that are custom designed to help me achieve my individual goals. Chip is also helping me improve my nutrition as well.

EK: When did you begin to see the results of your efforts?

Michele: It took a few weeks to see some changes in my body. It can be a slow process, but it happened. I’ve had to learn to be more patient. According to the scale, I’ve only lost about 12 pounds, but my waist is four inches smaller, and my thighs and arms have gotten leaner. Even better is that I feel stronger, I have more energy, and now I am motivated to lose even more.

EK: Any additional thoughts you would like to share with our readers?

Michele: I’ve never enjoyed fitness as much as I do now. I absolutely love the journey I’m on, and I can’t wait to see where it leads me. My story can become anyone’s story. Thank you to the Fitness Together team. You’re awesome!

EK: Will, what was the turning point in your life when you knew things had to change for you?

Will: I was 36 years old and weighed 320 pounds and had a lean body mass of 161, meaning I was essentially 50% body fat. Also, I had already experienced my first chest pain. My family history of cardiac issues concerned not only me, but my friends and family members as well. It wasn’t one big realization that made me finally take control of my lifestyle and lose weight. Aside from the grim health risks of being as big as I was, I was also having to buy bigger and bigger clothes.

EK: How did you first learn about Fitness Together?

Will: As a radio host, I routinely met with the station’s account executives. One executive represented Fitness Together, who specializes in one-on-one personal training. After learning more, I said okay, this is the one for me, and I scheduled a trial evaluation with them. I couldn’t do a single push-up. I could barely use the elliptical machine for five minutes without having to quit.

EK: What sold you on Fitness Together?

Will: I could see that Fitness Together’s personal trainers were serious about helping me succeed. I’d never trained like that before. They gave me an exercise program that was strategic and personalized. They showed me that there was no excuse.

EK: Tell us about where you are today.

Will: Three short years later, I weigh 250 pounds and have achieved a lean body mass of 220. I’ve lost 20% body fat.

EK: Is there anything else you’d like to share with our readers?

Will: Whether you’re 20 pounds overweight or 70 pounds like me, Fitness Together will work with you, one-on-one, to help you achieve your personal fitness and health goals. You can literally lose inches while adding years to your life. Their experienced, certified professional trainers can help you create the accountability and provide the support you’ll need to succeed. Looking back on it, I don’t know if I would have lasted very long the way I was going. This program has been that much of a blessing to me.

Don’t put off that all important first step. Call Fitness Together today to request your free, no-obligation, one-on-one consultation and complimentary workout. Fitness Together: One healthy New Year’s resolution worth keeping!

Fitness Together
865.273.0380
www.knoxft.com

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CH Interiors & Gifts

Names Change, Family Remains at the Heart of CH

Many customers fondly remember the original Cranberry Hollow in Lenoir City, a tea room and country store opened in 2003 by Sue Boling and her late husband, John. The award-winning retail business re-opened in 2013 at 12556 Kingston Pike in Farragut, where CH Interiors & Gifts continued to offer “Interiors & Gifts to Warm the Heart & Home.” Their entrepreneurial son, Jesse Boling, concurrently operated KNOX Graphics, and the rising demand for printing services and his desire to transition to a real estate career led to a search for new ownership.

The Bolings sold the business in January 2018, assisting as consultants for six months to ensure a smooth transition to the mother-daughter team of Darlene and Kristen Reinke. Along with shopdog Sadie, they are grateful for how warmly long-time customers have embraced them as the next CH shopkeepers and are determined to be the community’s destination of choice for high-quality, hand-selected décor and gifts.

In this issue of Everything Knoxville, we are pleased to share our recent interview with this amazing mother and daughter team.

EK: Your family team appears to have a third member. Tell us about shopdog Sadie.

Darlene: Sadie, my four-year-old Cavalier King Charles Spaniel, is the shop’s official greeter. She has earned a special place in the hearts of our customers, who enjoy her friendly welcome and happily oblige when she asks for a belly rub. Many say they would love to take her home, but we remind them that everything is for sale except the dog –she’s priceless!

EK: Kristen, you formerly worked as an organizational psychologist. What inspired you to join your mom at CH Interiors & Gifts?

Kristen: Running a small community-focused retail business is certainly a much different experience than consulting in corporate settings. When I was diagnosed with a rare health condition that required major surgeries and regular visits to Vanderbilt University Hospital, I had to make lifestyle adjustments, which included moving to Tennessee and scaling back my busy travel schedule. My mom and I first worked together when I assisted with HR at her Marco’s Pizza franchises, and we both became frequent shoppers at CH since the businesses are neighbors. When Sue and Jesse expressed interest in retirement and a new career, my mom convinced me it would be fun to work together running a store we already loved as customers.

EK: For our readers who may be unfamiliar with CH Interiors & Gifts, what makes your shop so unique?

Darlene: When you walk through our doors, you are treated like family. You are greeted by shopdog Sadie and welcomed with a friendly hello. We respect that some people enjoy stopping in just to browse our ever-changing inventory and displays, some want to chat while sampling our fresh SoberDough Artisan Bread, and others appreciate hands-on assistance in selecting the perfect gift. All types of daily interactions with our customers provide us with invaluable insights which inform our buying decisions when we visit markets and meet with vendors. We look for items that we know our customers will love and love to give: Unique, high-quality gifts and décor that we can offer at fair price points.

Kristen: Let me add that we not only consider the product, but the producer. As a local family business, we try to support other small companies and prioritize those who are local and share our beliefs on giving back to their community. For example, the supplier of our popular Keepers of the Light Jar Candles partners with special needs centers, enabling mentally challenged adults to have meaningful work. We source local, organic honey from Lenoir City; each purchase of a beautiful greeting card feeds a child; we seek out products made in the USA; we gave Jesse’s new print shop our business for advertising; we donate gift baskets to local fundraising causes. Purpose, loyalty, and community are just as important to us as quality and customer service.

EK: Your shop certainly does look beautiful for the holiday season! It is evident that a lot of time and care go into your merchandising.

Darlene: That is thanks to Earnie, who had been with CH since the Lenoir City days and who remains the talent behind why customers delight in how the store feels. She is incredibly talented and experienced. All of our items are beautifully and creatively displayed, often in vignettes, designed to help shoppers visualize how the items might look in their home or be presented as a gift to a deserving recipient.

EK: Highlight a few of your more unique gift items for our readers.

Darlene: We recently brought in a new line from stone sculptor, George Carruth. His original sculptures will add charm and character to your home or garden. With their quirky personalities and names (like Razz-berries and Grandma Nature), as well as beautiful Nativity scenes for Christmas, they quickly become a talking point with guests.

Kristen: A product line that I love – with a story I personally relate to – is BEEKMAN 1802. It was started by two guys, the Beekman Boys, who like me traded their hectic NYC lives for a community-centered entrepreneurial venture. Staying true to country living, they focus on the elimination of chemicals and use goat milk and botanical-based ingredients, so products from BEEKMAN 1802 leave your skin feeling naturally clean and moisturized. Their beautiful packaging – especially the new holiday gift sets – and wide range of clean, appealing fragrances make BEEKMAN 1802 the perfect gift for anyone and any occasion!

EK: What other goodies will shoppers discover in your treasure trove of gifts and décor items?

Kristen: Visitors love our gourmet food items, including the all-time favorite Raspberry Jalapeño Jam, Savory Cracker Seasonings, Cape Cod candies and truffles, and Rabbit Creek soup, brownie, muffin, and scone mixes. These are just a few of our extensive selection of easy-to-make, tasty products that will make every meal and occasion feel extra special and also are great for hostess gift-giving.

Darlene: We are also expanding our gifts for new moms and baby. I became a grandma this year and wanted to bring in a line of ultra-soft blankets, toys, and crinkle books featuring traditional and whimsical animals, as well as everyday and holiday night lights.

Kristen: Lastly, we hope customers will join our new Loyalty Program (text CH to 55678 or enroll in-store) for special discounts, personalized event invitations, and a birthday gift. We also offer a gift registry, complimentary gift wrapping and custom bows, and gift certificates.

EK: How can our readers learn more about CH Interiors & Gifts?

Kristen: We would like to personally invite all of your readers to visit our boutique, conveniently located at 12556 Kingston Pike in Farragut. To those of you that have never visited us, we invite you to discover the CH Interiors & Gifts experience – from the moment you walk through our door, you’re family. We share our new arrivals and events on Instagram and Facebook @chinteriorsandgifts, which is also a great way to engage with us until you can make it into the shop.

Darlene: On behalf of the team here at CH Interiors & Gifts, we would like to thank all of you for both your encouragement and support and extend to each of you our best wishes for a blessed Christmas and New Year’s holiday season. Our hope is that we can help you make this holiday and any event truly special.

CH Interiors & Gifts
12556 Kingston Pike
Knoxville, TN 37934
865.288.7887
www.chinteriorsandgifts.com

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Southern Market

Your Window Into the World of Retail Shopping Bliss

An iconic retail destination since 1996 for shopping aficionados from East Tennessee and far beyond, Southern Market has become the favorite shopping venue for two generations of shoppers who appreciate their totally unique boutique style retail venue that is so difficult to duplicate in today’s “big box” style retail environment. What is even more unique about Southern Market is how two women entrepreneurs, a mother and daughter team, not only created this extraordinary business success, but also how they created a retail platform for other aspiring entrepreneurs who wish to follow their business dreams as well.

In this issue of Everything Knoxville, we are pleased to share with our readers our recent interview with Southern Market owner, Susan Worthington.

EK: Tell our readers how Southern Market first began.

Susan: More than two decades ago my mother, Frances Sexton, and I envisioned the concept of an interiors marketplace by combining more than 40 boutiques under a single roof. Southern Market was designed to provide a truly unique shopping experience inspired by the vision of intimate boutiques lining the streets of a charming village. During our travels of more than 20,000 miles throughout the Southeast, we discovered an attractive array of small business merchants and were inspired to open a boutique in Knoxville. Throughout the years, local merchants have replaced regional merchants, creating a decidedly “shop local” feel to our marketplace.

EK: Describe the types of merchandise our readers will discover at Southern Market.

Susan: Southern Market offers an interiors marketplace of more than 40 boutiques, including a gallery of 50 local Etsy artists. We have evolved into a must-visit destination for discerning shoppers seeking an ever-changing and eclectic selection of stylish decorative accessories, distinctive gifts, home décor, boutique fashions, and original art. Whether you are seeking the expert advice of one of our talented in-store interior decorators or are confident in your own artistic abilities, you will discover an abundance of inspirational decorating ideas that make shopping an enjoyable and invigorating breeze at Southern Market.

With that first step through our front entrance, you will be transformed by soft scents and alluring sights. Your pulse quickens as you try to take it all in – there is so much to see! To touch! To experience! Creative energies start flowing – inspired by innovative uses of color, texture and pattern, the sheen of soft metals, the glow of beautiful lamps, inviting artwork, and gift possibilities. Whether you’re searching for a gift of more charm than cost or something quite extravagant for the home, it’s fun to browse! Variety abounds!

EK: In addition to its charming Southern atmosphere, Southern Market really is a one-stop shopping destination.

Susan: Each inviting boutique is conceived and designed by our very creative merchants who offer a medley of decorative furniture, discerning accessories, hand-crafted art, garden décor, boutique fashions and jewelry, or stylish gift items. Additionally, each shop is a showcase of intriguing interior design featuring the most charming and current design trends. This delightful mixture of merchants makes Southern Market truly a one-stop shopping destination for all your decorative gift needs – including free gift wrapping.

My mom and I wanted to provide a shopping experience like no other, and in each of our 20 plus years in business, we have developed and provided exciting and creative retail experiences for our savvy customers. Our focus is on creating a truly warm, friendly ambiance where it’s decidedly fun to shop. Southern Market is at its core a place to uplift the soul and regenerate the mind… a place that stimulates the senses and invigorates one’s inner creative being. Offering so much more than merely stuff, we are confident that you will leave Southern Market fully inspired.

EK: It would appear that Southern Market represents a great opportunity for new entrepreneurs hoping to launch a business of their own.

Susan: Absolutely. Traditional start-up businesses face numerous and often costly barriers to enter into the retail market, especially those seeking a brick and mortar presence. However, at the Southern Market, the high overhead costs attributed to operating a business are shared among our merchants, thereby lowering their costs of doing business. Our sales staff handles all daily processing of sales and marketing, so there are no work requirements. Our merchants are free to concentrate on new products, merchandising, spend more time with family and friends, or to pursue hobbies such as travel or professional careers.

Having a physical presence often provides our retailers a competitive advantage when acquiring product lines versus online only stores. Our merchants can explore and test their product lines, business models, and target markets while gauging consumer response and adapting to insights and trends. Friendly competition and mentoring internally among our merchants and staff help build stronger and more successful retailers. We offer a variety of affordable space options, from a single shelf to an entire shop, to fit the needs of each entrepreneur looking to succeed in today’s competitive retail environment. Our focus is to help incubate merchants into viable, small businesses. Some of our merchants have even launched stand alone brick and mortar stores of their own. At Southern Market, you are in business for yourself but not by yourself.

EK: It would also appear that Southern Market offers more established entrepreneurs with an existing brick and mortar location a tremendous opportunity to explore new growth opportunities.

Susan: Absolutely. Existing brick and mortar retail stores desiring a centralized, upscale Knoxville location in which to expand their businesses find Southern Market an attractive alternative to launching a new and separate retail store. It allows existing businesses the opportunity to expand but at just a fraction of the cost.

EK: How would you summarize the Southern Market experience?

Susan: We encourage our new merchants to try to imagine all of the possibilities that exist for their existing or start-up businesses: Growth, exposure, physical location, expansion, branding, mentoring, new product lines… whatever your vision is. The Southern Market represents the perfect venue for upscale, small business, local shops. Merchants can enjoy the luxury of having their own shop or second location without the daily hassles of managing their own stores. We are also exploring a variety of new ideas to further expand our merchants’ sales opportunities in the future as we enter our third decade of supporting our area’s small local business community.

One other important feature that Southern Market offers both shoppers and merchants alike is the synergy that is created by combining more than 40 unique shopping venues in a single location. Through creative, collaborative, retail merchandising, Southern Market has been Knoxville’s premier design marketplace since 1996. To discover what all the excitement is about, contact us at 865-588-2260 and come grow with us.

EK: Please highlight some of the retail vendors our readers will find at Southern Market.

Susan: The store provides an ever-changing variety of stylish home décor, gifts, fashion, and art from more than 40 local merchants and 50 Etsy artists, including:

Home décor:
» Victoria’s – If you want it, you can find it here
» Southern Accents TN – A sign for everything you want to say
» My Little Room – Uniqueness is her middle name
» Sweetwater Flower Shop – An abundance of elegant florals
» Blue Heron Studio – Farmhouse interiors and architectural accents

Stylish gifts:
» Schoolhouse Alley – Classic children’s gifts
» Manchester Estate – Men’s personal care gifts
» Jordan’s Gems – A hat for all reasons and seasons
» Embellish Gifts – Seasonal and local gifts

Boutique fashion:
» Euphoria Boutique – Boho chic fashions
» Schriver’s Boutique – Trendy bohemian apparel
» 3130 Boutique – Clothing for women and children
» Melanie B Stylist – Glitter and glam for the holidays

Hand-crafted art:
» Sarah B Weber Art – Farmhouse animals & more
» Originals by Viola – Extraordinary broken glass collages
» Boxwood Brake – Artisan inspired wares

EK: Will Southern Market be hosting any special events this holiday season?

Susan: Kicking off the season this November 1st through 4th is one of our biggest events, Southern Market’s annual Holiday Open House. You are encouraged to take advantage of the Thanksgiving weekend discounts offered during Black Friday, Small Business Saturday, and the Cyber Monday/social media specials. Also, early in December will be the District in Bearden Holiday Open House and the Southern Market’s Ladies’ Night Out each Thursday in December until 8 pm. Take advantage of additional holiday shopping hours on Sundays in November and December from 1 to 5 pm. Thinking further ahead, Spring Fling, a festive outdoor market, will be the big kick-off for events in 2019 with various smaller events offered monthly, and our popular Tailgate Party in August, where our merchants sell from displays within the tailgates of their vehicles, celebrating the beginning of the Big Orange season.

EK: How can our readers learn more about Southern Market?

Susan: Get social with the Southern Market on social media. Follow us on Facebook and @southernmarketshops on Instagram. We post daily and often with new product announcements, restock alerts, new merchant spotlights, new employee announcements, upcoming event information, class offerings, staff highlights, shop local promotions and discounts, and the customers’ favorites: Product giveaways! We offer drawings for gift certificates and well-stocked gift baskets. We encourage readers to like, comment, and share to enter our football game day drawings. You will also find us on Pinterest with a board for each merchant – a fantastic way to window shop through the gallery of merchant shops. The Southern Market is also on Twitter, Yelp, and YouTube. You can join our email list at www.southernmarketshops.com to be certain you stay informed.

EK: In closing, is there anything else you would like to add?

Susan: Yes! The treasure chest! For those of you who love to shop with us, we are now offering a new Magnolia Elite Rewards Club Program. Get a magnolia stamp for every $10 spent (before tax) with the merchants located within Southern Market. Collect 10 stamps and then get a choice of a FREE GIFT from the designated treasure chest. The best thing about the free gifts is that they are giftable! If you need a last-minute gift or one more gift to make your gifting complete, the treasure(s) you choose can meet those needs or, even better, an earned gift for yourself. You deserve to be rewarded for shopping LOCAL! To go along with the program is the new VIP Magnolia Elite Rewards Club, a Facebook group. Join for giveaways, discounts, and surprises exclusively for VIP members.

The Southern Market has enthusiastically supported trade professionals in Knoxville for 22 years. We offer a trade discount to interior designers, interior decorators, home stagers, architects, home developers, hospitality professionals, and others purchasing for resale with a valid sales tax ID. A copy of your current sales tax ID and a business card are required to be on file. Some restrictions apply. For more information, inquire at the front desk of the store. Sign up today if you haven’t already!

Not only do we support the local merchants, but we also support our local community and charitable organizations. We offer a discount in the Knox County School Coupon book. We wear purple and display purple in the store to show our “Paint the Town Purple” and “Purple Out Day” support in Alzheimer’s research. We are currently supporting the “All In Against Alzheimer’s” fundraiser by selling orange and white shakers. The proceeds will go to benefit the Pat Summitt Clinic at UTMC. Our Mother’s Day gift basket promotion with memorial/honor donations supports Thompson Cancer Survival Center. We raise money for childhood cancer research with Alex’s Lemonade Stand each July with our back-to-school promotion. During the last 22 years, we have participated in and supported many local organizations, including Knoxville Junior League, Knoxville Museum of Art, Knoxville Symphony League, Parade of Homes, Dogwood Arts Festival, Kidney Foundation, Children’s Hospital, Florence Crittenden Agency, Joy of Music School, and Knoxville Executive Women, just to name a few.

Finally, all of us at Southern Market would like to thank you for voting Southern Market as Knoxville’s Best Gift Shop in the Knoxville News-Sentinel! We are more than delighted to offer a unique shopping experience for Knoxville and to support local small business merchants and Etsy artists.

Southern Market
5400 Homberg Drive
Knoxville, TN 37919
865.588.0274
www.southernmarketshops.com
Facebook: The Southern Market
Instagram: @southernmarketshops
Pinterest: The Southern Market

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Introducing Knox Cabinet Co.

Discover Your Home’s Showcase Kitchen

Most homeowners would agree that their home’s kitchen is the most important room in their home. Our kitchen is the center of our family’s day-to-day living. Our day begins in our kitchen with our first cup of coffee and continues on throughout the day as we cook, dine, and socialize in the kitchen with family and friends.

The kitchen is where we bond, and as Americans, the trend is for families to become even more kitchen-centric in the future as kitchens grow in size with the addition of gourmet appliances, expanded seating areas, flat screen TVs, and even fireplaces. Whether you’re designing a kitchen for your new dream home or redesigning a new kitchen for an existing home, success in creating your home’s showcase kitchen starts with a well-thought out and implemented design.

In this issue of Everything Knoxville, we are excited to introduce you to Knox Cabinet Co. co-owner, Megan Thomas. Megan and her fellow co-owners, Brian Davis and her brother, Lane Thomas, share decades of combined entrepreneurial experience, including residential development and construction, residential remodeling, property management, commercial redevelopment, and kitchen and bath cabinetry design and sales. If you are truly searching for the highest quality kitchen and bathroom cabinetry at near wholesale pricing and a turn-key experience, we think you will enjoy this month’s interview with Megan.

EK: What first inspired you to open Knox Cabinet Co.?

Megan: Launching Knox Cabinet Co. seemed liked a natural extension of our combined experiences and talents. Brian and I have been buying and remodeling existing homes for resale for many years. During this process, we learned the importance of creating dynamic kitchens and baths in the homes we sold. They became the centerpiece of each successful sale. Although we had a wonderful relationship with our cabinet vendor, we began to search for a new cabinet line that offered more options yet was still affordable. After discovering an exciting new cabinet manufacturer, we completed our new showroom on Hardin Valley Road. We like to refer to our new showroom as a Discovery Center, where you can discover all of the possibilities that exist for creating showcase quality kitchens and baths in your homes.

Another thing we think you will enjoy about doing business with Knox Cabinet Co. is the “family feel.” That’s because you will find both Brian’s mom and my mom, in addition to my not-so-little brother, Lane, at our showroom happy to assist you. A former Bearden High School baseball standout, Lane now plays with the St. Louis Cardinals organization. But I have drafted him during the off-season to put his real estate and teamwork expertise to work at Knox Cabinet Co.

EK: Both you and Brian have decades of combined residential development, construction, remodeling, and property management experience. How has this helped you at Knox Cabinet Co.?

Megan: Because we were the customers for so many years, we gained an appreciation for what homeowners shopping for kitchen and bath cabinetry wanted from their cabinet supplier. Our goal is to make your experience of shopping for quality and affordable cabinetry as easy and as seamless as possible, creating for our customers the showcase quality look they are searching for while remaining within their budget.

EK: Tell our readers about the many features and benefits of Knox Cabinet Co.’s kitchen and bath cabinetry.

Megan: All of our cabinets are built from solid wood construction without the particle board and MDF so often found today even in some brand name cabinets, and all drawers are dovetailed. Just a few of the available options include pull-out trash receptacles, microwave cabinets, spice rack pull-outs, and file drawers for starters. But I’m confident that your favorite option will be the multiple stain and paint options and door styles available for you to select from. These are truly high-end cabinets at a very affordable price.

EK: It would appear that many of the standard features of your cabinets are optional with other cabinet manufactures.

Megan: At our price point, you would be correct. Homeowners will find that other comparably priced cabinets do not include the soft-close doors and soft-close dovetailed drawers that we offer as standard features. They will also find that they have far fewer options to select from. All of these added features can transform an ordinary kitchen and bath into an extraordinary kitchen and bath.

EK: Many homeowners will be surprised by both the quality of your cabinets and their competitive pricing. How is that possible?

Megan: Our highest priority from the beginning was to offer a top quality, affordable solid wood cabinet that offered the options that we knew our customers would want in order to create that quality, custom kitchen and bath look. We then developed a proprietary business model with low overhead, custom design capabilities, and intelligent logistics in order to offer this unique value to all our customers.

EK: Share with our readers your turn-key approach, including sales, design, and preferred vendor installation.

Megan: I believe this is truly another area that distinguishes Knox Cabinet Co. from its competitors. We already understood the retail cabinetry marketplace from the perspective of the customer. We simply set out to redesign the experience to make it easier and more enjoyable for our customers to achieve their dream of creating the look that they envisioned. Next we designed a showroom featuring multiple designer created vignettes to help inspire you to discover that showcase quality kitchen and bathroom that are waiting to be discovered in your home. With the assistance of one of our designers, we will guide you through every step of the design process, answer all of your questions, offer recommendations, and even offer CAD drawings using our 2020 design software, which can display your proposed layout design on our 65” flat screen monitor in our dedicated conference room. We have even compiled a preferred vendor list of state certified contractors for your convenience who can assist you in installation of your home’s new cabinets.

As I mentioned before, our goal has been to make things as easy and seamless as possible for our customers. We are in the showroom Monday through Saturday and can help with really anything the customer needs – whether it’s providing an opinion on selections, laying out the customer’s kitchen on 2020 design software, or aligning them with our preferred installers.

EK: Do you also offer a preferred vendor for cabinet countertops?  

Megan: Because new cabinets typically require new countertops, each of our vignettes feature a variety of solid surface countertops on all our cabinets designed to inspire you. We also have samples displayed throughout our design showroom for your convenience. Should you discover a surface that you love, we can provide pricing and arrange to have our preferred fabricator/installer come to your home to measure, fabricate, and install your countertops once your new cabinets are installed.

EK: You offer showroom design services. Do you offer in-home design services as well?

Megan: In the home construction and remodeling marketplace, I learned that it is often difficult to accurately describe the kitchen or bath design that the homeowner is attempting to achieve. In those instances, we offer an in-home design service to enable our experienced design staff member to see your project firsthand. Sometimes it’s not just about the measurements of the kitchen, but it’s the layout of the rooms adjoining the kitchen, doorways leading to the kitchen, and the style of the house that gives our staff a better perspective when recommending a particular layout, as well as cabinetry options.

EK: What is your typical turnaround time for cabinet installation?

Megan: While we are primarily focused on quality and service, we understand that time can be of the essence, particularly when your home is under construction. In these instances, we have developed a system that, with the help of our preferred contractors, allows us to have cabinets installed in our customer’s home within two to three weeks from the time of purchase.

EK: How can our readers learn more about Knox Cabinet Co.?

Megan: We’d love for readers to visit our showroom, located at 10238 Hardin Valley Road in Knoxville. Our hours are Monday through Friday from 9 am to 5 pm and Saturday from 10 am to 2 pm. Appointments are encouraged and can be made by calling 865-674-5669. Readers can also visit our website at www.knoxcabinetcompany.com or check us out on Facebook at Knoxville Cabinet Co. or Instagram at @knoxcabinetcompany.

EK: In closing, is there anything else you would like to add?

Megan: We understand that you have many cabinet options to select from, but I would like to encourage your readers to visit our new showroom to discover for themselves not only the quality of our cabinetry, but the selection and competitive pricing as well. Even if you are close to making a final decision, I challenge you to compare our quality and price. Why not let our family help your family to create that showcase kitchen and bathroom that is waiting to be discovered in your home?

Knox Cabinet Co.
10238 Hardin Valley Road
Knoxville, TN 37932
865.674.5669
www.knoxcabinetcompany.com

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