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Buff City Soap

Beautiful Plant-based Products That Make Your Skin Happy

In September of this year, Knoxville got its own Soap Makery – Buff City Soap. Known for it’s fresh, handcrafted soaps made daily in-store by local Makers, Buff City Soap has more than 25 unique and customizable scents across dozens of handcrafted soap products, including its famous soap bars, bath bombs, foaming hand soap, and even laundry soap.

Located in the Turkey Creek Pinnacle at 11277 Parkside Drive in Suite 516, Buff City Soap has created a higher quality alternative to commercial soap that is free from harsh chemicals, detergents, animal fats, and sulfates and full of nourishing plant-based goodies to make your skin happy! With every product being made in a bakery-like setting called a Soap Makery, customers are able to watch their products being handcrafted right in front of their eyes – giving them the opportunity to customize any product while seeing the whole making process live.

“After watching Buff City grow from the ground up and becoming faithful customers ourselves, we knew it was time to get involved with the brand,” states Brittany Vick, co-owner, “We cannot wait to help grow Buff City Soap’s presence in Tennessee, and we are confident that the Turkey Creek Pinnacle community will absolutely love our array of delightfully scented, handcrafted products.” Jessica Pace, also co-owner, echoes that sentiment by saying “Buff City Soap offers quality, handmade soap products that I believe in and stand by 100%!”

Owned and operated here in Knoxville by partners Jamie Mason, Jessica Pace, Vince Sartori, Michelle Stokes, and Brittany Vick, they plan to greatly expand their Buff City Soap locations during the next few years. A location just opened in Kingsport, Tennessee, on November 13th, and they plan to open another location in Powell, Tennessee, in early December.

Everything Knoxville was able to talk to Brittany Vick and Jessica Pace about Buff City Soap’s Knoxville presence and why they feel this unique store is so important to this area and others.

EK: Why did you decide to start this particular business in the Knoxville area?

JP: Brittany and I are both East Tennessee natives with a passion for success and a heart for our community! With more than 20 years combined professional experience in the health and wellness industries, we quickly recognized a unique opportunity with Buff City Soap. Founded in 2013, Buff City Soap is on a mission to create handmade personal care and home products free of harsh ingredients and full of plant-based nutrients.

BV: Can I get on a soapbox for a minute? Most of the “trusted brands” we’re all used to washing with are made with detergents, chemicals, and tallow, which is just another name for cow fat (umm… gross). Sulfates, artificial detergents, and parabens can cause irritation, trigger allergies, and have other unpleasant side effects. That doesn’t exactly say “refreshing shower” to us. So our aim was to find an alternative. The answer – Buff City Soap!
 
EK: What makes Buff City Soap different from other soap shops?

BV: Each bar of Buff City soap is handcrafted in what we call our Soap Makeries. Every soap item sold here is made here, where you can see exactly what goes into the products you put on your body. We love that we can provide our customers with an experiential shopping experience.

JP: Our mission is to create handmade products that are full of skin nourishing, plant-based ingredients – no harsh chemicals. Buff City products are fresh and made in our Soap Makery daily with ingredients you can pronounce. Get any product with any of our signature scents. Once you go Buff, you’ll never go back!

EK: What exactly is a Soap Makery?

BV: Our store allows shoppers to experience the soap making process and have input in the type of skin care products they want to use. With as much fun as it is to make soap, we couldn’t keep it all to ourselves! Our Soap Makery offers co-creation opportunities for all ages and all occasions. Any day that you pop into the Buff City Soap Makery, we’ll be right here creating or customizing a soap, body butter, laundry soap, and so much more.

JP: Just pick out your favorite scent, and we’ll show you how we make the magic happen! We might need your help drizzling the final touch on some bath bombs or tossing fragrance into a batch of laundry soap. Be sure to bring the kiddos along – we always put on a good show to entertain them while you shop!
 
EK: Will you tell our readers more about your signature scents and ingredients?

BV: We have a bit of a “mad lab” stocked with ingredients like gardenia petals, lemon zest, hemp seed oil, shea butter, charcoal, and tea tree oil. Even our body scrubs are squeaky clean with natural exfoliants like chopped loofah bits, crushed walnut shells, and poppy seeds.

JP: As far as our signature scents go, our Narcissist soap is one of our most beloved fragrances – it smells like Peachwood & Me Time! With notes of peaches, raspberries, and patchouli sandalwood, Narcissist scents combine to create the most wonderful aroma!

BV: What you will never see in our products are artificial detergents, surfactants, dyes, or other harsh chemicals. We have our fragrances specifically manufactured for us to ensure they are free of phthalates, parabens, and formaldehyde containing/forming ingredients. You can customize your products with the scent (or non-scent!) of your choice and the ingredients that you prefer. The possibilities are endless!
 
EK: Describe some of your unique products and their benefits.

JP: In addition to our natural, plant-based bars of soap, we carry a wide selection of other personal care products – from bath bombs to shower fizzies, body butters to face creams, shave soaps to beard oils. Our products let you put the best ingredients on your skin every day.

BV: We also carry scent customizable laundry soap that is free of harsh chemicals – only the good stuff! – and proudly handcrafted here in the U.S. It keeps clothes soft and smelling fresh while preventing that starchy feeling that some detergents can cause. Once you use Buff City Laundry Soap, you will never want to go back to anything else!

EK: Are you offering any special seasonal products for the holidays?

BV: Mr. and Mrs. Claus aren’t the only ones preparing for the holidays ahead. We’ve been busy dreaming up new festive scents to share with our favorite Buff City elves, too. Good, clean holiday fun awaits you this year, friends! Try our Candy Cane Forest soap with the scent combination of peppermint leaves, sugar, and eucalyptus. We added a sprinkle of glitter on top to bring you into the season with a bit of shine!

JP: Our Cinnamon Spice scented soap may inspire you to break out the cookie cutters, while our The Perfect Gift scented soap reminds us of holiday gatherings with notes of patchouli, musk, citrus, and vanilla!

BV: Feeling festive yet? Break out the tinsel and head on over to our seasonal soaps section to browse these goodies yourself! Pair them with a bath bomb or soap scrubby for a complete Buff City gift set, and you’ll check everyone off your list in no time.

JP: And, as always, feel free to order online and take advantage of our safe curbside pickup.

EK: How can interested customers learn more about your business?

BV: Your can find Buff City Soap at www.buffcitysoap.com or stop in and visit our Turkey Creek store – just follow your nose!

Buff City Soap has recently created a new soap called “Birthday Song,” which gets its name from the Centers for Disease Control’s recommendation of singing the “Happy Birthday Song” to yourself twice while washing your hands with warm water to safely clean your hands. For each bar of Birthday Song Soap that is sold, Buff City Soap is donating $1 to local and national Covid-19 relief efforts.

Buff City Soap
11277 Parkside Drive, Suite 516
Knoxville, TN 37934
865.288.4006
www.buffcitysoap.com

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believeRX

believeRX

The Holistic Approach to Living Your Best Life

Local pharmacist and entrepreneur, Ellen Phillips, operates a unique, client-centered concept in pharmaceutical care: believeRX, located at 9627 Countryside Center Lane near the intersection of Middlebrook Pike and Bob Kirby Road in Knoxville. Ellen and her compassionate, caring team of highly-trained pharmaceutical associates have embarked on a mission to provide traditional pharmacy services combined with a holistic approach to health and well-being.

believeRX recognizes that your local pharmacy can and should play an important role in your family’s total healthcare and wellness in partnership with your other healthcare providers. believeRX combines the personal and caring touch of the now almost non-existent neighborhood pharmacy with today’s rapidly evolving healthcare industry. With more than 20 years of first-hand experience as a pharmacist to draw upon, Ellen and her team have created a holistic and interactive approach to your pharmaceutical experience designed to help you “Live Your Best Life.”

Ellen and her colleague, pharmacist Monty Roark, shared with Everything Knoxville the positive health and well-being benefits that believeRX provides their clients along with several exciting services they offer.

EK: Tell our readers about your professional background.

Ellen: I have both retail and clinical hospital pharmacy experience and have been in management for most of my career. I have served as a pharmacy preceptor for several pharmacy schools and won the Pharmacists Excellence Award while working for a big chain pharmacy. For years, I have seen that there is more than one way to fight or prevent disease. We are lucky to have pharmaceuticals, but we are just as lucky to have alternative options as well.

Monty: After graduating from UT College of Pharmacy, I began working in a standard retail pharmacy. I felt it was lacking the one-on-one involvement with patients that I knew was important in determining their overall health needs, so I came to work at believeRX with Ellen. I am passionate about caring for patients holistically – not just their traditional medication needs, but beyond that into daily diet and nutrition, vitamins and supplements, skin care and anti-aging therapies, as well as other complementary alternative medicines.

EK: Describe the believeRX business philosophy, and tell our readers about your new in-store clinic.

Ellen: believeRX is part traditional pharmacy that offers home delivery (even after hours for our established patients), part specialty pharmacy that offers counseling in the home by a licensed pharmacist, and also specializes in the best holistic over-the-counter health products. In fact, we are very different than the “national chain” pharmacy you are used to. Our staff members receive additional training to become Certified Health Coaches, believing it’s time to focus on our patients as a whole, not only their prescribed medications.

Monty: We have recently partnered with Primary Care of Tennessee and now offer a full-service medical clinic with Nurse Practitioners Diane Knight and Dana Webber. We offer weight loss tailored to the individual patient, Covid-19 testing, flu testing and treatment, immunizations, sick visits, and regular check-ups. Our current clinic hours are in the evenings from 5 to 7 pm and Saturdays 8 am to 12 noon.  You can call 865-200-4101 to schedule an appointment. 

Ellen: Our store carries a variety of quality holistic products and supplements. We carry products that are backed up by the manufacturer and have been proven effective.

EK: Considering our current health environment, do you have recommendations to improve the immune system and suggestions for countering the overall stress that comes with these trying times?

Ellen: Elderberry has more antioxidants than most fruits and empowers the immune system by fighting free radicals that can cause damage to it. The elderberry we carry is locally made and one of our best sellers. Customers use it for cold and flu prevention and treatment and they swear by its effectiveness.

Local honey is not pasteurized and because it is not exposed to heat, it is loaded with natural vitamins, minerals, and nutrients. Why buy store brand when you can get local honey as the healthier alternative?

Monty: Terry Naturally is one of our most requested natural supplement lines. Along with supplements to treat virtually any ailment, there are specific ones that help with anxiety and pain and are also super immune boosters. We also have essential oils, CBD products, and some very useful new treatments.

EK: What are some of your most unique services and products?

Ellen: We offer infrared sauna sessions. Unlike traditional saunas, which heat the air and then the body, infrared heat saunas promote heat generation in the body with only a small amount of heat in the air. Infrared saunas result in a deeper sweat at a lower surrounding temperature, producing benefits such as detox, weight loss, and treatment of muscle pain.

Monty: BEMER, which stands for Bio-Electro-Magnetic-Energy-Regulation, uses a pulsed electromagnetic field to improve the body’s microcirculation. Improvement in the circulation of the small vessels of our body may help improve blood flow, nutrient and oxygen supply, and waste removal. Sessions of just eight minutes twice a day have been known to increase blood flow by 30%.

Healy Resonance is a wearable device that is used to balance the body’s energetic field and activate self-healing. The device can analyze human tissues and the human information field for frequency resonance and can deliver optimal frequencies to improve function and health. Call the pharmacy for an appointment to be analyzed and scanned.

Ellen: believeRX has a convenient “pay as you use” or an unlimited monthly subscription plan for these services.

EK: Is there anything else you would like to tell Everything Knoxville readers about believeRX?

Monty: We are excited to offer healthy smoothies and fresh juices without any added sugar. They are either naturally sweetened or sweetened with honey or other low glycemic index sweeteners – and they taste fantastic! We offer medical grade protein, Blender Bombs, YourSuper, CBD Oil, MCT oil, collagen, and many other options to help promote weight loss, maintain good health, and break sugar addiction!

Ellen: believeRX strives to provide a custom-tailored experience for each customer/patient by treating them as a whole individual and not just their specific ailments or prescription medications. Our name says it all. “We Believe in You” and your goal for better health, well-being, and longevity.

Believe RX – Helping You Live Your Best Life!

A locally owned, full-service pharmacy with a holistic approach to your health and well-being

  • Specialty medications with available delivery and in-home counseling
  • Wide selection of natural supplements with expert recommendations
  • CBD products
  • Immunizations and travel vaccinations
  • Medical screenings
  • Covid-19 testing
  • Primary Care of Tennessee walk-in clinic for sick visits, flu testing, and regular check-ups
  • Infrared Sauna, Healy, and BEMER therapies

Primary Care of Tennessee full service clinic open evening hours of 5 to 7 pm by appointment. Call 865-200-4101 to schedule sick or well visits. Conveniently located near the intersection of Middlebrook Pike and Bob Kirby Road in Knoxville.

believeRX
9627 Countryside Center Lane
Knoxville, TN 37931
865.214.6672
www.believeRXknoxville.com

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Hardin Valley Eyecare & Optical

A Family Affair: Couple’s Business Has a Clear Vision for the Health of Knoxville

It’s all in the family. Dr. Travis Thompson stepped in as the owner of Hardin Valley Eyecare & Optical in 2014 and is now eagerly looking forward to expanding his practice with the addition of his wife, Catherine, also an optometrist.

A native of East Tennessee, his goal has always been to move home after graduating from the Southern College of Optometry in Memphis, Tennessee. It brings him joy to serve the members of his hometown community.

Travis’ wife, Dr. Catherine Abbott, previously served the Sweetwater community at a private family practice. She is thrilled to join Travis full-time at Hardin Valley Eyecare & Optical this year. They’re both passionate about overall vision health and improving the quality of life of their patients. The expansion to Hardin Valley Eyecare & Optical means that they can now serve more new patients and even extend their hours of operation. For the first time, Hardin Valley Eyecare & Optical is open on Fridays from 9 am to 3 pm, allowing them to serve more patients in the West Knoxville and Oak Ridge area specifically.

Travis and Catherine are excited to establish their optometry practice as a family-owned business in the Hardin Valley community. Together they specialize in the diagnosis and treatment of a wide array of eye diseases, conditions, and problems for patients of all ages, including correcting vision for children. They only use the most advanced diagnostic technology and vision correction products and are committed to improving the quality of life in the Knoxville community through enhanced vision.

We had the chance to sit down with Catherine for an interview to find out more about her goals at Hardin Valley Eyecare.

EK: We know Travis has called East Tennessee home for the majority of his life. How long have you been in East Tennessee?

Catherine: I’m originally from Virginia! After my undergraduate degree, I went to the Southern College of Optometry in Memphis, Tennessee, where I met my husband, Travis. After I finished my Primary Eyecare Residency at the Salem VA Medical Center in Salem, VA, in 2014, we moved to Knoxville, where we’ve both enjoyed practicing private optometry.

EK: What drew you to become an optometrist?

Catherine: The level of patient care is what initially drew me to optometry. I loved that optometrists have personal time with their patients and develop a relationship that can span years. If someone brings their child to you to correct their vision when they are small, it’s common to continue to see that child as they grow older. I loved the idea of having that type of long-lasting relationship with my patients.

EK: What is your favorite part about practicing optometry?

Catherine: My desire to help people see clearly is my favorite part of practicing optometry. I think eyes and how they work are so interesting, and I love interacting with my patients and finding the best ways to help their overall health through their vision. You can tell so much about a person’s overall health by looking into someone’s eyes.

EK: What has it been like to run a family practice side by side with your husband?

Catherine: It’s been a great experience so far and very rewarding to see the goals that we set when we moved to Knoxville become a reality! I worked at a family practice run by a husband and wife duo in Sweetwater for six years, so I had the chance to see what it would be like to work side by side with Travis. Ultimately, we’re a team that knows we can always depend on each other. This isn’t just great for the business itself, but also for our patients! We’ve called Hardin Valley home since we moved to Knoxville, so we enjoy being able to serve our neighbors by practicing in our own community.

EK: What can patients expect when they visit Hardin Valley Eyecare & Optical for an appointment?

Catherine: We’re both very compassionate doctors. We love our patients, and their vision and comfort is our top priority in everything we do. We were both trained to conduct comprehensive eye exams to ensure we consider your overall health in any recommendations we make. I personally have had a lot of experience with eye diseases and more complicated cases in some of my past experiences in my career, which has made my career and approach to optometry more well-rounded. I’m so excited to bring my experience to Hardin Valley and the Greater Knoxville area.

In their free time, Travis and Catherine enjoy spending time with friends and family, including their sweet dog, Barley. They both love outdoor activities like hiking, which makes East Tennessee the perfect place to call home. Travis is also a huge fan of the Tennessee Volunteers. You can always find him cheering on the Vols on football Saturdays in the fall.

Hardin Valley Eyecare & Optical offers convenient 24/7 appointment requests through their website. They are currently open Mondays through Saturdays with flexible appointments no matter what your schedule looks like. Dr. Travis and Dr. Catherine look forward to serving patients of all ages. Whether your child needs their first eye exam or you need an updated prescription for your contacts or glasses, they are ready to find the right solution for you and your family. For more information on Hardin Valley Eyecare & Optical and the services they provide, call 865-888-0892 or visit www.visionsource-knoxville.com.

Hardin Valley Eyecare & Optical
10904 Spring Bluff Way
Knoxville, TN 37932
865.888.0892
www.visionsource-knoxville.com

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Gallian Medical Group

Gallian Medial Group

Say Goodbye to Assembly Line Medicine

You may have to take a number and stand in line at the Department of Motor Vehicles, but you don’t have to settle for the assembly line-like experience growing so common nowadays.

Advances in medical science in the United States have dramatically enhanced life expectancies from 54.1 years in 1918 to 78.9 years in 2020.  However, these revolutionary advances in medicine have come at an enormous financial and personal cost to patients as many rural hospitals are forced to close their doors and urban hospitals and medical centers are forced to consolidate or face going out of business.  Today only one-third of physicians are still in private practice, and it is estimated that only 50% of our current health system will remain in place during the next decade.

If you’re the type of individual who truly values your relationships with your medical providers once so prevalent in the healthcare community, it’s easy to appreciate your concern for the future as medical care becomes increasingly driven by bottom lines – often at the expense of you, the patient.   

Fortunately, a growing number of private practice medical providers are pushing back against these managed care, socialized medical models so common in Europe and elsewhere today.

Launched in 2016 by husband and wife team, Scott Gallian, MD, MBA, and U.S. Air Force veteran, and Lauren Gallian, FNP-BC, Gallian Medical Group in nearby Hardin Valley offers a fresh and totally new approach to providing caring and compassionate, full-service primary care to their patients, unlike the socialized medicine trends that so much of our healthcare system has embarked on. Complete with in-house diagnostic lab, EKG, and X-ray services, Gallian Medical Group offers their patients a level of medical excellence that’s becoming increasingly more difficult to find today.

What patients appreciate the most about Gallian Medical Group is a level of compassionate caring that they remember from their past. Gone are the “bus station-like” waiting room experiences and “steeple chase-like” visits with your healthcare provider. What remains is a team of dedicated medical professionals who are totally committed to your individual healthcare needs in a caring, compassionate, and unrushed environment.

We trust that you are going to enjoy this month’s issue of Everything Knoxville and our interview with Scott Gallian, MD, and Family Nurse Practitioner, Lauren Gallian, FNC-BC, and the newest member of the Gallian healthcare team, Family Nurse Practitioner, Gina Bearden, FNC-BC. We believe that at Gallian Medical Group, you will rediscover an entirely new level of personalized healthcare that you might have thought no longer existed.

EK: You have all experienced today’s socialized medical trends firsthand as providers. Describe your experiences and how they helped you to envision a new future for your patients at Gallian Medical Group.

Scott: In the outpatient setting, we felt as if our employers were dictating the level of care and not the patient in consultation with their physician. At Gallian Medical Group, we put the focus back on the patient and provide them with the time needed to fully describe their symptoms and to treat them. We don’t lock our patients into 15 minute blocks of time.

EK: How have your patients responded to the level of care they receive at Gallian Medical Group?

Lauren: They thoroughly enjoy it. They don’t like being rushed or ignored. I think most of our new patients are surprised at our more measured approach to healthcare. Accustomed as they are to the assembly line medical treatments they experience elsewhere, they are often surprised to discover that we take the time to really listen to them. They genuinely appreciate the fact that we desire to have a meaningful provider/patient relationship with them. Patients who wish to be more proactive in achieving their optimum level of health really enjoy their new provider/patient relationships.

EK: I guess another indication of your success is the fact that your are currently expanding your medical facility to meet the needs of your growing group of patients. Tell us about your expansion plans.

Scott: We’re grateful to our growing number of new patients, for their trust in us and their support and encouragement. To meet this growing patient base and the additional providers, we are currently expanding our medical facility. We are adding 1,500 additional square feet of exam rooms, provider offices, and nurse work centers. Our new addition is scheduled to be complete in October.

EK: Gina, as the newest addition to the Gallian Medical Group healthcare team, tell our readers a little bit about yourself.

Gina: My family moved to Tennessee from Michigan when I was eight. I attended nursing school at Tennessee State University and earned my master’s degree from Vanderbilt University. I have worked as an ICU nurse and have 20 years of experience as a Nurse Practitioner, with a decade of that practicing in Endocrinology.

EK: What most influenced your decision to join the Gallian Medical Group team?

Gina: Like the entire team at Gallian, I practice evidence-based medicine and feel passionate about treating the patient as a whole – truly listening to them and getting to the root of their problem. Like my fellow team members, I am extremely thorough and detailed in my management and want the patient to feel comfortable and confident in their care, but, most importantly, I want to show compassion to each patient. I look forward to making a valuable contribution to Gallian Medical Group and their family of patients throughout our East Tennessee community.

EK: What services do you provide at Gallian Medical Group?

Lauren: We provide evidence-based primary care for patients age 12 and up. We have our own lab and X-ray machine. We also perform EKGs and spirometry services. We offer preventative care and immunizations, chronic disease management, hypertension management, nutrition and wellness management, diabetes management, physicals, and a variety of other services. Our hours are Monday through Friday from 7 am to 6 pm. Same-day appointments are available. We also offer Telemedicine for your convenience.

EK: Because you’re a private practice medical practice facility, in what other ways do your patients benefit?

Scott: Choice is clearly an important way in which our patients benefit. If they need a service we can’t provide, then they are free to go wherever they like. They can choose any specialist, any hospital, any other ancillary service they want – not just the ones under a certain corporate umbrella. Patients also want a provider they can stay with for life, not someone that will move on after the provider’s contract expires or if the corporate employer makes decisions affecting the doctor-patient relationship. Patients want their provider, not a replacement or substitute. We plan on being here for many years to come.

EK: Unlike other area healthcare providers that experience high staff turnover, your team has been with you for a number of years. How important is this to your patients?

Lauren: Extremely important. Our staff is a big reason for our success. We feel the patient’s relationship with our staff is as important as the patient’s relationship with us. Our staff is like family to us.

EK: What is a typical patient wait time?

Lauren: Most of the time less than 15 minutes. Rarely more than 30 minutes.

EK: You appear to attract a great many Medicare patients. Why is that?

Scott: Medicare patients are a special population. They generally have more healthcare needs and have higher expectations than other groups of patients. They usually are more in tune with their health than a younger person and more self-educated about their health. We want them to know we’re here to meet their expectations and provide the quality care they deserve in order to achieve their optimal level of health and well-being.

EK: What other types of insurance do you accept?

Scott: Almost all commercial insurances, Medicare, and Medicare Advantage plans. We don’t discriminate based on a patient’s insurance status.

EK: How can people learn more about Gallian Medical Group?

Lauren: Our website is www.gallianmedical.com. We also encourage people to visit our Facebook page.

EK: In closing, is there anything else you would like to add?

Scott: We want your readers to know that we will go the extra mile to ensure they have a truly wonderful healthcare experience, the type of experience they might have thought no longer existed in today’s steeple-chase medical marketplace.

Gallian Medical Group

10744 Hardin Valley Road

Knoxville, TN 37932

865.383.7223

www.gallianmedical.com

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Closets by McKenry

Because we’re spending more time around the house nowadays, many Americans are learning to fully appreciate their homes. Our kitchens are once again a favorite family gathering place where we share our daily experiences. Our family rooms provide a much needed diversion from the world with gaming and new feature movies and old classics streaming on our widescreen televisions. And our beautifully landscaped patios and gardens offer the peace and tranquility that often alludes us with our hectic career and family schedules.

But despite these wonderful features of our homes that we are coming to enjoy more, you no doubt have become increasingly more focused on certain areas of your home that might have become a source of growing frustration for you. Are you going on a hunt to get dressed each morning? Does your car even fit in the garage? Do the doors stay closed in the laundry and pantry because the spaces just don’t work?

How can one family have accumulated so much “STUFF” you ask yourself? Well, the solution to your “STUFF” issues may be easier than you might expect: Closets by McKenry.

For nearly two decades, Closets by McKenry owner and founder, Chris McKenry, has helped homeowners from L.A. to Knoxville overcome their storage and organizational problems. And, more recently, Chris has been helping a growing number of professionals transition from their conventional office places to their new at-home offices that enable busy professionals like yourself to remain both productive and efficient.

Closets by McKenry is locally owned and independently operated and is not a franchise. Chris and his team remain nimble enough to respond to all the latest developments in the storage and organizational marketplace and yet large enough to source these innovative products from around the world. And because of the industry relationships that Chris developed since 2000, Closets by McKenry is able to source everything you’ll need to create the perfect storage and organizational solutions for your home’s closets, garage, pantry, laundry, and home storage needs… and all at the best prices.

Closets by McKenry uses the latest ClosetPro 3D software, a cloud-based system that allows your projects to be designed and visualized in your own home. They are also very proud to support their local and area business economy by being the exclusive Knoxville distributor for Sevierville-based Inspiration Home Closet Systems.

Chris firmly believes that bringing order and organization to our surroundings can enhance our lives and reduce stress. He describes the number one mistake people make in their closets and storage spaces: “Not taking an extra minute to plan and think of their needs. It is not JUST a closet, or garage, or laundry. It is the place that affects your entire day.”

Chris always asks many questions to make sure everything that needs a place has a place, and he loves bringing a smile to a client’s face.

“You have many choices when selecting a closet and storage company,” said Chris. “But what really successfully differentiates Closets by McKenry in the minds of our customers is our love in taking care of them and going that extra mile.”

The Process of Customizing Your Home is as Easy as 1, 2, 3!

  1. Consultation: Closets by McKenry is currently offering both in-home or virtual consultations, whichever the client is more comfortable with. At that time we discuss your needs, goals, and measure the space.
  2. Review proposal: Closets by McKenry will sit down with you either in the showroom – while practicing social distancing and wearing a mask – or virtually to review the proposal and answer questions. You will have a 3D rendering of your project, along with the total cost and timeline. You will see exactly what your new space will look like, and changes can be made at this time.
  3. Installation: Closets by McKenry’s experienced, friendly installation professionals will safely and quickly install your components – on your schedule – so you can begin enjoying the benefits of “organization by design” as soon as possible!

It’s as simple as that!

To learn how to become better organized and to overcome your frustrations with “STUFF,” give Chris a call today. Chris can also help you create that perfect work-at-home office space that will provide you with everything required to remain productive and efficient in our ever evolving world.

Awards:
» 2010 – Best Closet Design winner at Los Angeles Organizing Awards
» 2019 – Best Closet Design – Interior Design Society – nationally recognized for Primary Closet at the Alzheimer’s Tennessee Designer Home and Garden Tour

Professional Associations:
» Interior Design Society of East Tennessee
» Association of Closet and Storage Professionals
» Closet Institute of America
» National Association of Productivity & Organizing Professionals
» Farragut West Knox Chamber of Commerce
» Knoxville Home Builders Association

The Closets by McKenry showroom is located at 201 Center Park Drive, Suite 1070, in Knoxville. Hours are Monday through Friday from 9 am to 4:30 pm and Saturday by appointment only.

Closets by McKenry
201 Center Park Drive
Suite 1070
Knoxville, TN 37922
865.249.6382
www.closetsbymckenry.com

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Shae Design Studio

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Aqua Clear Water Systems

Aqua Clear Water Systems

Delivering Pure, Safe, Life-Changing Water to American Families for 15 Years

What first started as a dream 15 years ago developed into an American success story. Young entrepreneurs and husband and wife team, David and Krista Brewster, launched their start-up water treatment business from his father’s garage in 2005. David was no newcomer to the water treatment industry. Having worked for 10 years in Alabama selling home water purification and water softening systems, David and Krista decided to take that giant leap of faith and to launch Aqua Clear Water Systems.

Their new business undertaking required a relocation from Alabama to East Tennessee. They filled David’s father’s garage with bottle-less water coolers and started knocking on doors. Today Aqua Clear Water Systems employs more than 40 team members, serving more than 8,000 satisfied residential and commercial clients throughout East Tennessee. Aqua Clear Water Systems is also proud to be the exclusive East Tennessee distributor for the nation’s premier manufacturer of advanced water treatment systems available anywhere: Award-winning Kinetico Water Systems.

Today a second generation of Brewsters, son Jonathan, has joined his parents in their commitment to provide other families and businesses like theirs with the purest and safest water available anywhere.

In this issue of Everything Knoxville, we are excited to feature the Brewsters and their superb team of water treatment specialists at Aqua Clear Water Systems.

EK: Apart from appearance, there is nothing generic about the water we all consume and wash with. Explain.

David: Water is a universal solvent because more substances dissolve in water than in any other chemical. Most of the water we receive from our water utilities comes from the Tennessee River and then goes through a series of filtration methods. The first step typically involves chemicals with a positive charge being added to the water, where particles in the water bind with these chemicals. The next step is sedimentation, where these now larger particles settle to the bottom of the water supply. In the filtration phase, the clear water on top will pass through filters (sand, gravel, and charcoal) in order to remove dissolved particles, such as dust. Once the water has been filtered, a disinfectant (chlorine, chloramine) may be added in order to kill any remaining parasites, bacteria, viruses, and to protect the water from germs when it is piped to you.  The byproducts from the disinfectant phase are what can be harmful to your health, and the filtration methods used by water utilities can’t remove everything. Plus, even if they could, the pipes coming to your home can leach contaminants into your water.

EK: There’s a significant difference between the water standards established by local water boards and the quality of water that Aqua Clear Water Systems delivers to East Tennessee home and business owners. Why should this be so important to all of us?

Krista: Think for a second about how often you use water in your home. You take showers, wash clothes, clean dishes, prepare meals, and drink water all day every day.  What if you made one simple change where the water you used was now free of chemicals and other impurities, including dissolved rock? Foods would taste better. Drinks, coffee, and tea would taste better. Towels would feel softer. Clothes would be cleaner. Dishes would be spot-free. Your hair would be softer. Ice cubes would be clearer. Your skin would feel softer. You would experience less itchy skin. Your home’s water pipes would stay clearer. Water heaters would last longer. No more lugging bottled water, and no more plastic bottle waste. No white deposits on faucets or soap scum on glass shower doors. And hopefully you drink more water because it tastes better and it’s healthier! All you have to do is continue doing what you already do, and the benefits keep compounding 24 hours a day, seven days a week.

The local water utilities do a great job, but they can’t provide this level of quality of water to every home. And even if they could, it would be extremely expensive, plus the pipes coming to your home could reintroduce many of the same impurities they had already removed. Government standards shouldn’t be your standards. And consider this: The legal limits for contaminants in tap water have not been updated in almost 20 years.   

EK: As a result of the COVID-19 pandemic, we have all witnessed firsthand stores that were totally depleted of bottled drinking water. What message do you have for home and business owners that might be looking for an alternative to bottled water and the savings and convenience that are available as well?

Jonathan: A gallon of bottled water is 2,000x more expensive than a gallon of tap water. Let’s do a quick calculation to see how much bottled water is costing us. A case of 24 (16.9 oz) bottles of water is $5.00. That would make each ounce of water cost $0.01. A man should drink around 100 ounces of water per day, so we multiply $0.01 x 100 ounces = $1.00 per day. $1.00 x 365 days a year = $365.00 spent on bottled water per adult each year. A family of four would spend around $1,460 dollars a year. You also contribute to the plastic waste, ingest the microplastics in most bottled water, and continue to buy bottles year after year. Or you could invest in a drinking water system that provides your home with ultra-pure drinking water at your kitchen sink. Eliminating the bottled water cost, plastic waste, microplastic consumption, and the inconvenience of storing and lugging around single-use plastic bottles.

EK: Address the issue of plastic bottles that end up in landfills, in our lakes and streams, and on the side of roads.

Jonathan: Bottled water is extremely wasteful. A few statistics for your readers:

1. Only one out of five plastic bottles is recycled. The rest just becomes litter or landfill.

2. 90% of the cost of bottled water is due to the packaging, not the water quality.

3. Plastic water bottles are petroleum based. In the U.S. alone, it takes 15 million barrels of oil annually to meet the demands, enough to fuel 100,000 cars for a year.

4. It takes one PET plastic bottle 700 years to start decomposing.

5. In the U.S., more than 60 million plastic water bottles are thrown away each year.

Not only is it extremely wasteful, but it’s also extremely expensive.

EK: The state-of-the-art water treatment system used for drinking water filtration uses Reverse Osmosis technology. Explain this technology to our readers.

David: Reverse osmosis filtration (RO) is one of the most popular and effective methods to create high-quality drinking water in your home. Look at the label on your bottled water, and it will typically say “filtered by reverse osmosis.” Having one of these in your home is like having a bottled water factory at your kitchen sink. The technology works by using the water pressure to force the water through a semi permeable membrane that allows certain substances to pass through but not others. The impurities are bigger than the holes the water is being forced through. Furthermore, the membrane catches the impurities and then the filter cleans itself and sends those contaminants down the drain.

Some FAQ I would like to address:

» Does reverse osmosis water remove healthy minerals?

Yes, reverse osmosis filtration removes everything. We always tell clients we remove everything, and you have the power to add back whatever you want. From our perspective, you should get all those healthy minerals from your food or supplementation, not your water. And for clients who want these healthy minerals, we offer remineralization filters.

» Does reverse osmosis filtration remove bacteria or viruses?

Some bacteria and viruses can be removed by reverse osmosis filtration. Most RO systems are not CERTIFIED to remove these contaminants, but our Kinetico® K5 Drinking Water Station has a special bacteria/virus filter that is CERTIFIED to remove any harmful bacteria or viruses that can get into your water.

EK: I have a Kinetico Reverse Osmosis drinking water system in my home. Until I tasted water from this system, I was unaware that pure water is tasteless and odorless. What was it that I was tasting and smelling?

Krista: That’s a great way to explain it. We always tell people our water tastes like nothing, and that is the way it is supposed to be. Since you are on city water (you pay a water bill), the smell and taste come from the chlorine, chloramines, and dissolved solids that were in your water. Most people on city water can smell the chlorine when they turn on their faucet, and it’s often the reason they buy bottled water or use pitcher/refrigerator filters.

EK: Are any of the things I was tasting or smelling potentially harmful?

David: Here is a list of contaminants that were tested by the EPA in a local water utility from January 2019 – March 2019: Bromodichloromethane, Bromoform, Chloroform, Chromium (hexavalent), Dibromochloromethane, Haloactetic acids (HAA5), Nitrate, Total Trihalomethanes (TTHMs), 1,4-Dioxane, 4-Androstene-3, 17-dione, Aluminum, Barium, Chlorate, Fluoride, Strontium, Testosterone, and Vanadium. Many of these contaminants have been studied to show adverse health effects. We believe that upgrading your water to remove these contaminants can be a huge benefit to your health and the health of your home.

EK: What other water treatment systems do you provide for residential and commercial use?

David: The short answer is we carry systems for every type of water treatment project. Whatever you want to improve or remove, we can design a system for it. The long answer is we carry whole house water filters, water softeners, reverse osmosis systems, UV light systems, backwashing filters, sulfur systems, iron systems, methane removal systems, radon removal systems, chemical injection systems, leak detection systems, etc. Whatever project you have in mind, just give us a call, and we can help design it for you.

EK: Tell our readers about Kinetico Water Systems, their innovations, and the awards they have received.

Krista: The great thing about our company is that we carry many different manufactures of water treatment products. We are not required to only sell Kinetico® products, so we represent many different manufactures. Kinetico® is our flagship brand, and it is a non-electric system on the market. They use kinetic energy (hint the name Kinetico) from your water pressure to turn the gears and make the system work. They are a consumer digest Best Buy and have won awards from a leading consumer rated magazine. Kinetico® has been around since 1970, in the East Tennessee area since 1980, and what’s even better, we can still get parts on systems that are 30+ years old. We actually just removed a Kinetico® water softener that was 33 years old, and it was still working! One of our Kinetico® water softeners is the World’s Most Efficient Water Softener, and most clients that have it don’t have to add salt for a year.

EK: How can our readers learn more about Aqua Clear Water Systems and Kinetico? Do you provide in-home, no-cost, and no-obligation consultations and testing? Do you offer financing?

David: The best way to learn about us is check out our website at www.aquaclearws.com, and I encourage your readers to read our 700+ 5-star reviews on Google, Nextdoor, Home Advisor, Angie’s List, and Birdeye. We are so very grateful that homeowners just like you have taken the time to leave reviews about your experiences. Our process begins with filling out a form on our website or calling/texting us at 865-986-4234 to set up a free design consultation. Then we find a time Monday-Saturday between 8 am and 8 pm where we can meet with both homeowners to find out their specific needs, do a site survey of the plumbing, test the water, and then educate the homeowners on what we find and how we can help. This process typically takes 60-90 minutes depending on how many questions the homeowner has, and we provide an in-home quote that is good for 90 days. All of this is free to the homeowner, a $150 value if you were to get these water tests done at a private lab. We also offer 0% interest for 60 months, 24 months, or 12 months depending on what fits your budget.

EK: During this time of uncertainty, what COVID-19 protocols have you put into place to protect your customers and your associates?

Krista: Our company has remained open during COVID-19 because the CDC has classified Aqua Clear Water Systems as an essential business, and our clients depend on us to provide them clean and safe drinking water. We follow the CDC recommended guidelines, including shoe coverings, N-95 masks, latex gloves, medical grade hand sanitizer, sanitize iPad and vehicles, temperatures taken of team members daily, virtual consultations, curbside delivery, and social distancing during appointments. The safety of our clients and team members is our #1 priority.

EK: I know that Aqua Clear Water Systems prides itself on being a family owned company that is in the business of serving other families like yours. Describe your commitment to your extended East Tennessee family.

Jonathan: We view everyone that we do business with as a trusted client and not merely a customer that we may only do business with a single time. Our goal is to establish a long-term relationship with you based on trust. And we work to earn your trust each and every day.

We view ourselves as your trusted advisor for everything relating to water treatment. We have been here the last 15 years, and we plan on being here for many more years to come. That is why we invest so much of our resources in the client’s experience. Anyone can sell you a water treatment system, but few can provide you with our superior level of service. That is why my dad started this company – because he knew there was a better way to serve our clients. I remember Tom Irmen (co-owner of this publication) telling me at a young age, “Jonathan, it’s not that your dad does anything special. He just does what he says he is going to do.” I didn’t understand the importance of that comment at that time, but the older I get, the more I realize that it truly is that simple.

EK: In closing, is there anything you would like to add?

Krista: We believe that upgrading your water is the easiest way to protect your two biggest investments: YOU and your home. Our tagline is “We will change your water, it will change your life,” and we truly believe that. Not only from our personal experiences, but also from the stories 8,000+ clients have shared  with us. It cost you $0 to learn how we can help you improve your most precious resource: Water. Whether you’re on well water or city water, we have the knowledge, people, products, and experience to help you live a healthier life through better water. We hope to talk with you soon and welcome you into the Aqua Clear family.

Aqua Clear Water Systems

1767 Kevin Lane

Lenoir City, TN 37772

865.225.6555

www.aquaclearws.com

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CertaPro Painters

Ben Johnson

Steve Thrasher

CertaPro Painters

Delivering Extraordinary Results One Project at a Time

In this issue of Everything Knoxville, we are excited to share with our readers this interview with CertaPro Painters of East Tennessee’s Ben Johnson, VP – Commercial Services, Steve Thrasher, Commercial Sales Associate, and Clem Renfro, CertaPro customer. CertaPro Painters of East Tennessee is the proud recipient of numerous awards and honors for their expertise in the fields of both residential and commercial painting during the last 17 years, including 2018 National Franchise of the Year and a nomination in 2019. They continue to earn a reputation for honesty, integrity, value, and quality craftsmanship.

EK: How did you hear about CertaPro Painters originally, and what motivated you to make the call for an estimate?

Clem: Several years ago I first noticed a large number of gold CertaPro commercial and residential painting vehicles in many locations around town and the related CertaPro gold signs in upscale residential neighborhoods. About the same time, I recall reading an advertorial in Everything Knoxville magazine featuring the local CertaPro Painters franchise. The article portrayed CertaPro to be a quality painting franchise with a seemingly excellent local ownership.

EK: How do you make each consultation/estimate experience personal for your customers?

Ben: Every customer is unique.  Each person has different expectations, needs, budgets, and past experiences.  The key is to listen and ask the right questions so we can provide them with the correct solutions for their project.  It is not just about the color on the walls for us.  It is about building relationships with customers through trust and certainty of a job well done.

EK: You offer a unique perspective in that not only has CertaPro worked inside your home, but you’ve also been a tenant during a commercial project as well. What did CertaPro do to minimize disruptions to your workday?

     

Clem: I am a tenant in an excellent Class A office building in West Knoxville occupied mostly by professionals in the financial services and real estate industry. The building is owned and managed by a longtime prominent Knoxville developer who does everything first class.

Not long after CertaPro completed the second painting project at my residence, the building owner also contracted CertaPro to do extensive painting in the building’s three-story atrium lobby as part of a larger overall cosmetic building upgrade and “facelift.” The CertaPro team, some of whom I recognized from my own residential painting, went to great efforts to minimize disruption to our lobby after our daily office hours and performed most of their work during the evenings. This minimized disruption to the building tenants during our workdays.

Even when performing less intrusive painting during the daytime, the CertaPro team cordoned off small work areas at a time to minimize pedestrian traffic disruption. When the first colors selected and painted were not quite suitable to the building owner, CertaPro diligently changed colors, again working around the needs of the office tenants. They also introduced a texturized paint, which provided an almost artistic gleam that brightened the lobby and took advantage of its tremendous natural lighting and three-story glass walls.

EK: What specific customer requests were made, and how was CertaPro was able to accommodate the client?

Steve: The atrium is very busy during daytime hours with tenant activity in the lobby of this three-story office tower. We removed vinyl wall covering in the atrium lobby and skimmed the drywall prior to painting, which is a dusty process.  To minimize disruptions, CertaPro worked at night when most tenants were not in the building.  We used special tools to minimize dust and cleaned the building at the end of each shift to present a normal workspace experience the following morning.

EK: What challenges did CertaPro face while working commercially in such a large building with numerous tenants?

Ben: Any time you are working in an occupied building, it presents several challenges.  First and foremost, we had to ensure the safety of not only our team, but also the people working in the building.  Needing to use a lift inside the building to complete the work meant people could not be walking through that area while we were up in the air on the lift.  We felt it was easier to work at night in order to minimize disruption to building access.  We also had to control dust as best as possible.  In order to do that, we protected the carpets with adhesive plastic and covered the elevator shafts, doorways, and glass railings.  Our Commercial Service Manager, Isaac Messer, was there every shift to support our Job Site Supervisor and his team so we could deliver on our commitments.

EK: After observing both the residential and commercial sides of the business, were there any similarities to the way they operate?

     

Clem: There were several common traits between their residential and commercial work, including punctual work habits, very professional, courteous employees, and a high standard of work productivity and excellence of trade skills. Also, at both projects, CertaPro managers and supervisors maintained close supervision of the jobs, stopping by often and maintaining important communication with the customer, both in person and through email. And, importantly, their work was priced competitively and completed within budget each time.

EK: You recently had another project completed at your home. This time the CertaPro carpenters were able to replace damaged trim work throughout your home. How did this project compare to the last two projects you had completed?

Clem: As with their other previous two painting projects at my home, their carpentry team displayed superior trade skills, especially in repairing and blending in new trim repairs and paint with the existing trim. And, once again, their work was performed with the utmost courtesy and professionalism within the expected time period and within the quoted cost.

EK: What do you do to ensure that each project runs as smooth as the last?

     

Ben: One thing we do is use something we call a Certainty Pledge.  This is a document given to everyone who touches the project.  It discusses topics from where to store and clean our tools, to which doors to enter and exit, to who we should communicate with and the method of communication that person prefers.  We try to find all the hot-button issues a customer might have and share those with our team so we can avoid becoming a hot-button issue!  Our goal is to make your project as seamless and comfortable as possible.

     

EK: Tell our readers about the other services CertaPro Painters offers their customers.

Steve: We feel CertaPro stands out from the competition with the additional expert services we provide. In addition to interior and exterior painting for residential and commercial customers, we also provide all levels of drywall, carpentry, and light remodeling work as we strive to become your “one-stop shop.”

EK: How can our readers learn more about CertaPro Painters of East Tennessee?

Steve: You can call us at 865-470-0001 or visit us online at www.certapro.com/east-tennessee.

CertaPro Painters of East Tennessee
865.470.0001
www.certapro.com/east-tennessee

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Window Works

Navigating the Replacement Window Marketplace

In 2020, an estimated 36 million replacement windows will be sold in the U.S. according to Principia Consulting, the Pennsylvania-based building materials and construction industry’s preeminent research and consulting firm. It’s no wonder that homeowners often feel overwhelmed when it’s time to select replacement windows for their home. While the life expectancy of your home’s windows is difficult to predict, their longevity typically depends on a variety of factors, including their age, brand, and proper maintenance. When it’s time to replace some or all of your home’s windows, you may discover that your decision will be complicated by competing claims from dozens of window manufacturers and rival installation companies.

You will likely find yourself asking: Which window is the most energy efficient? Which window will deliver the greatest longevity? Which window offers the best warranty? Equally important are the answers to other questions you need to ask yourself, such as: How long has your window contractor been in business? What has their customers’ experiences been like? Do they employ the best industry practices when installing your new windows?

Wendy Hughes and Chris Moon, sister and brother and owners of Knoxville-based Window Works, have earned a reputation for honesty, integrity, and quality craftsmanship that they learned from early childhood from their parents, Tom and Kay Moon. Tom and Kay launched and operated several home improvement companies over three decades. Their focus was to offer the highest quality home improvement products available combined with a customer service level that exceeded the expectations of their clients.

Today’s replacement window marketplace offers homeowners a large array of new, cutting-edge technologies and enhanced window designs, as well as exciting new options and features. But one thing that has not changed is the reputation that Window Works has earned for integrity and honesty that is the hallmark of their success that was instilled in Wendy and Chris as children by Tom and Kay.

In this issue of Everything Knoxville, we are pleased to share with you this interview with Wendy and Chris, which was designed to assist area homeowners who may be contemplating replacing their home’s windows.

EK: I’m not sure if my home’s windows require replacement. How can I be sure?

Wendy: There are a variety of factors to consider, including the age of your windows, the feeling of cold or hot air or drafts coming from your windows, and whether your windows are operating properly. Our team of product specialists put their talents to work daily, assisting homeowners in evaluating their home’s windows. They are invaluable in helping homeowners in their decision as to whether replacing their windows is a wise choice and, if so, presenting them with a range of options to consider.

EK: What replacement window is the right choice for my home?

Chris: Choosing the best replacement window for your home can be a daunting task. Homeowners might only make this decision once or twice in their lifetime, and the rapid technological advancements in the replacement window marketplace can create even more confusion. Perhaps the best place to begin is by selecting a replacement window contractor you know you can trust. A great replacement window is no substitute for a poorly performing contractor. If you’re uncomfortable or feel that you’re being pressured, trust your instincts. You’re going to have to live with your decision for many years to come.

EK: How is Window Works unique in the replacement window marketplace?

Wendy: Our customers routinely express just how comfortable they are in working with us. I think that because it is our nature to interact with them on such a personal level, they experience a level of confidence and trust that is increasingly more difficult to find today.

Chris: From an early age, we learned that your reputation was the very foundation of your business and that it’s something you have to earn every single day. We keep it simple. We listen carefully to our customers, and we offer honest assessments of their home’s windows. We are a second generation, family owned business that takes great pride in working with other families like our own. Placing our clients at the forefront of our daily activities, along with all that we have learned from our parents, have been the key to our success and why I think we see so many returning and referred customers.

EK: Tell our readers about the new, revolutionary, 7500 Series of replacement windows from industry innovator OKNA Windows.

Wendy: First of all, we invest considerable effort in investigating any potential new product we might offer in the future. The manufacturer must have earned a reputation for product and management excellence, as well as exhibit the financial strength needed to develop innovative new technologies while honoring their existing product warranties.

Chris: OKNA Windows, manufactured right here in the U.S.A., is a perfect example. Quite frankly, we believe that their replacement windows are among the finest available anywhere. OKNA has built an industry reputation by combining state-of-the-art equipment, advanced technologies, and dedicated craftsmanship. And the OKNA name has become synonymous with innovation, quality, and performance. They offer a wide selection of amazing window product lines, as well as a well-earned reputation for innovation, quality, and performance, and energy-efficiency.

OKNA Windows pioneered ClimaGuard. ClimaGuard is comprised of 11 optical tuned layers, which provide optimal climate control, neutral aesthetics, and plenty of natural light. ClimaGuards’ low-solar-gain coatings can provide better solar heat gain reduction than tinted glass, with a minimal loss of visible light. That means less harmful UV rays entering your home that can damage carpet, rugs, hardwood floors, artwork, and furnishings. OKNA Windows also feature high-performance, warm edge technology and insulating frames that help to create warmer interior glass surfaces and reduce frost and condensation.

In addition to offering a full line of quality vinyl windows, OKNA also offers the amazing 7500 Series composite windows manufactured from 100% pure virgin vinyl. These windows are available in a variety of interior colors, including wood grained, to seamlessly match your home’s interior décor. There is also a rich palette of exterior and custom colors available to complement your home’s exterior architecture. But what is most amazing is OKNA’s 50-year, non-prorated warranty on your new composite windows.

These ENERGY STAR rated windows also help homeowners who are interested in reducing energy costs to enjoy the savings associated with replacement windows from OKNA. Also, windows from OKNA outperform competitors on energy efficiency and excel in areas such as air infiltration and structural integrity. In fact, one of OKNA’s newest replacement windows was recognized by ENERGY STAR as “Most Efficient” in 2019. “Most Efficient” is a new distinction that recognizes products that deliver cutting-edge energy efficiency, along with the latest in technological innovation. It is an award that truly represents the very best of ENERGY STAR rated products.

EK: Describe your “Best Practices” installation promise.

Wendy: One thing about all replacement windows and doors is that they perform no better than the manner in which they were installed. That means that a highly rated replacement window installed improperly will likely perform no better than a poorly rated window. At Window Works, each of our installation teams is led by a team leader with at least two decades of experience. Our team members have been trained in the proper installation of all the products we sell and adhere to the procedures outlined by each manufacturer whose products we represent, all backed up by our “Peace of Mind Product Warranty” – your assurance of a lifetime of quality and performance.

Window Works is also a TVA Escore approved contractor. This is an added benefit for all of our customers, as it offers them the opportunity to have an independent third party inspect our installation to ensure that it was installed and sealed properly. It’s a wonderful, value added opportunity that any of our clients can take full advantage of.

EK: In addition to replacement windows, what other products does Window Works offer homeowners?

Wendy: We also offer siding, patio doors, and gutters from the nation’s top manufacturers, which means that you will have a wide variety of colors and styles to select from.

EK: How has your commitment to provide a customer service experience that exceeds the expectations of your clients impacted Window Works?

Chris: At Window Works, there are no big or small projects. We provide the same high level of customer care to each and every client. We treat you the way we would want to be treated and treat your home as if it was our own.

We listen carefully to you. Are your improvements designed to create a maintenance-free advantage, energy efficiency and savings, or to update the overall appearance of your home? Those are just a few things we consider when we work alongside our clients before we recommend the best products to complete their projects.

We don’t sell products or services to our clients that they don’t need or even want. That doesn’t help either one of us in the long run. It destroys trust. By educating and working with our clients, we eliminate the potential for this to occur. At the end of every project, our goal is to have exceeded your expectations and to have earned your trust. This becomes the foundation of future client referrals and our success – a success where everybody is the winner.

EK: Describe your “Peace of Mind Product Warranty.”

Wendy: A great warranty is important to every homeowner that is planning on remaining in their current home for many years to come. Having a warranty in writing provides the homeowner with the peace of mind they deserve. A perfect example is OKNA’s lifetime transferable warranty on their composite windows for the original homeowner. Also, OKNA’s vinyl windows have a lifetime warranty that is fully transferable to a second homeowner, which is a real plus should you sell your home in the future.

EK: What is the best way for our readers to learn more OKNA Windows and Window Works?

Chris: There are a couple of ways. You can call us at 865-560-3044, or, if you prefer, you can come by our showroom and discovery center located at 10909 Murdock Drive in Knoxville.

EK: In closing, is there anything you would like to add?

Wendy: On behalf of the entire Window Works family, we would like to take this opportunity to thank all of our clients for allowing us to come into their homes to experience the Window Works difference. We look forward to helping every homeowner who may be considering replacing their home’s windows, siding, gutters, and patio doors. We invite you to discover the Window Works difference for yourself.

Window Works
10909 Murdock Drive
Knoxville, TN 37932
865.560.3044
www.WindowWorksUs.com

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Farragut Family Practice

truSculpting: Revolutionary, Non-Surgical Body Sculpting and Contouring

A former Farragut High School graduate, Kevin Buchanan, MD, is well known to many area residents and more than just a few of his former classmates that are now patients at his Farragut Family Practice. Specializing in Family Practice Medicine, Dr. Buchanan and his team have earned a reputation as compassionate and caring medical professionals dedicated to the well-being of their patients.

As is so often the case with today’s advances in medical technology, new technologies emerge that allow physicians to offer new services to their patients that were unavailable just a few short years ago. One new technology available today that a growing number of patients are taking advantage of is truSculpting, an innovative, non-surgical treatment that helps to contour your body regardless of your shape or fitness level. truSculpting can produce impressive results in as few as four 45-minute treatments and with no downtime, allowing patients to significantly eliminate fat in stubborn areas around their abdomen and flanks, where no amount of exercise and dieting succeeds.

Perhaps the most remarkable outcome from the truSculpting experience extends far beyond just your enhanced self-esteem and self-confidence. It also encourages many patients to focus on their overall well-being, including proper nutrition and exercise, which can lead to a more fulfilling life and greater longevity.

In this issue of Everything Knoxville, Dr. Buchanan and his team will share with our readers the many benefits of truSculpting and answer some of the most commonly asked questions from patients.

EK: Briefly describe how truSculpting can benefit our readers.

Dr. Buchanan: truSculpting treatments have been clinically proven to safely, effectively, and permanently eliminate body fat in stubborn areas by up to 24% while also tightening the skin. Treatments are safe, producing quick results in most patients – usually within 12 weeks. Patients experience little discomfort with no downtime. TruSculpting patients also report improved self-esteem, confidence, and better fitting clothes. And, best of all, no one will ever know that you had the treatment performed.

EK: There are other similar systems available that promise to reduce or eliminate stubborn fat cells. Just how does truSculpting work?

Dr. Buchanan: truSculpting uses an innovative monopolar radiofrequency technology to selectively target fat tissue and therapeutically heat it – until it’s eliminated and passed through the body naturally. Treatments are clinically proven safe and effective to get rid of stubborn fat cells. Many patients compare truSculpting treatments to a hot stone massage.

EK: Why did you select truSculpting instead of the alternative systems that are available?

Dr. Buchanan: We chose truSculpting for a variety of reasons but, in particular, because of its ability to tighten and improve skin tone, as well as to eliminate stubborn fat cells. Also, truSculpting is usually less expensive.

EK: I imagine that patients enjoy the peace of mind that comes from the fact that their truSculpting treatments actually take place in a medical physician’s facility.

Dr. Buchanan: Yes. As with any treatment, patients often have some level of apprehension. Patients seem to experience a peace of mind from knowing that we have a medical provider on site.

EK: Patients express excitement about their clothes fitting better after treatment. Describe your patients’ newfound self-confidence.

Dr. Buchanan: Patients share with us their excitement in fitting into clothing that they haven’t worn in years, especially their skinny jeans. We have had several women tell us that they will now wear sleeveless shirts after receiving treatments on their arms, which both eliminated stubborn fat and tightened their skin.

EK: Describe how truSculpting can reduce cellulite.

Dr. Buchanan: Many truSculpting patients have reported that in addition to the elimination of stubborn fat cells, they have also observed a reduction in the appearance of cellulite.

EK: truSculpting can also tighten saggy skin. Explain.

Dr. Buchanan: Unlike alternative sculpting treatments that use cold to eliminate fat cells, the gentle heat generated by truSculpting can actually help to tighten the skin by reducing saggy skin. This tightening of the skin is a major advantage over other treatments.

EK: We’ve also learned that patients often seek treatment as couples, groups of friends, sisters, and mother/daughters.

Dr. Buchanan: That’s correct. Much to our surprise, we have hosted several treatment “parties.” It has helped lessen the minor apprehension that some people may experience with the treatment. Aside from that, patients seemed to genuinely enjoy themselves. We encourage friends and family to encourage and support each other with these treatments. You have our assurance that we will do everything in our power to make this a memorable event for everyone involved.

EK: What are some of the most commonly asked questions raised by new patients considering truSculpting, and how do you respond?

Dr. Buchanan: The most common questions we get are: Does it hurt? And does this really work?

truSculpting treatments do not hurt. During the treatment, the temperature of your skin will rise but will remain comfortable. There may be some slight discomfort, but truSculpting is effective, safe, and the results are even and consistent. Treatments can be compared to having a hot stone massage.

It absolutely works! You do have to make sure you are drinking 64 ounces of water a day to be able to flush out the eliminated fat cells from your system. You should also continue your diet and exercise plan to maximize your treatment benefits.

EK: How has truSculpting encouraged your patients to improve their overall lifestyle?

Dr. Buchanan: They have gained more self-confidence from looking better and feeling better, which further motivates patients to eat more healthy and exercise more regularly. Patients seem to take a greater interest in their overall health, which we find encouraging.

EK: What is the best way for our readers to learn more about your family medicine practice and truSculpting?

Dr. Buchanan: Call Ashley at 865-675-1593, ext. 224 for more information or to set up your free consultation appointment.

EK: In closing, is there anything else you would like to add?

Dr. Buchanan: We have been performing truSculpting procedures for almost two years with excellent results. Most clients have seen improvement in hard-to-treat areas that dieting and exercise don’t seem to help, particularly the abdomen and flanks. It has also been personally exciting to observe the improved sense of self-esteem and self-confidence on the part of our patients, which frequently encourages them to make other healthier lifestyle choices.

Farragut Family Practice
11130 Kingston Pike, Suite 7
Knoxville, TN 37934
865.675.1953
www.farragutfamilypractice.com

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