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Heritage Family Dentistry

When Jonathan Bradshaw was growing up in Mississippi, little could he have imagined that so many of his childhood experiences would lead to the entrepreneurial lifestyle that he now pursues. His father’s hardware store was a second home to both Jonathan and his younger sister. They used to head directly to the store immediately after school to either complete their homework assignments or work alongside their father, which was often the case. Jonathan later discovered that working in the family’s second enterprise, a quick oil change business, further helped him to understand the need to work together as a team member and to provide the highest level of customer service possible in order to successfully differentiate their family owned company from the competition.

After completing his education in dentistry at Louisiana State University’s School of Dentistry in 2007, Jonathan completed his General Practice Residency at the University of Tennessee Medical Center in 2009 and continued at UT as an instructor in the school’s hospital residency program. Applying many of the same success principles he learned early on from his father, Jonathan launched his successful medical practice, Heritage Family Dentistry, first in Lenoir City and then in Farragut in 2017. The Heritage Family Dentistry team of medical professionals has earned a reputation for excellence by offering their patients the highest level of experienced and compassionate care combined with today’s state-of-the-art technology, honesty, and integrity.

Everything Knoxville is excited to present this recent interview with Dr. Jonathan Bradshaw, DDS.

EK: I’m sure many of our readers are interested in just what led you to pursue a career in family dentistry.

Jonathan: Growing up I was always interested in the medical field but wasn’t sure which area of medicine I wanted to pursue. After shadowing many different types of physicians, dentists, and surgeons, it became apparent that dentistry provided all of the things I was interested in for my career. As a dentist, I am able to build and maintain patient relationships, I utilize daily my clinical and surgical skills as I care for my patients, and there are many opportunities for me to serve those in need within the community and in the mission field. Family dentistry was the perfect fit.

EK: How have your personal experiences in your father’s family businesses helped prepare you to launch and operate your medical practice?

Jonathan: In dental school, we are not prepared and taught how to be business owners. We are superbly trained to be clinicians, but there are no classes on how to manage associates or provide the highest levels of customer service. Having grown up watching my father run his own small businesses, I saw firsthand the sacrifices, hard work, and dedication it took to own and operate a customer service-oriented business. I witnessed the day-to-day demands and satisfactions of managing employees, caring for clients, and meeting the needs of the public, all of which helped to equip me to build a patient-focused, family dental practice, where the highest levels of service and quality care are our first priorities.

EK: How has being a husband and father of four youngsters better prepared you to succeed in the field of family dentistry?

Jonathan: My family is a priority to me. It is a value instilled in me by my parents and one that my wife, Casey, and I aspire to every day. We have four children ranging from 4 to 10 years old. Understanding the family dynamic helps me to better relate to the various people that come into our practice. Each person in a family is an individual. Just as each relationship within a family requires getting to know that person and his or her needs, we are committed to listening to and understanding each and every patient. There is no successful cookie-cutter system for caring for people. At Heritage Family Dentistry, our goal is to build genuine relationships with each patient, addressing their individual needs and desires.

EK: Describe briefly the services you offer at Heritage Family Dentistry in Farragut.

Jonathan: We offer all aspects of general dentistry, ranging from dental implants and cosmetic dentistry to fillings, crowns, dentures, routine cleanings, and treatment for gum disease. We also provide sedation dentistry for patients who have anxiety regarding dental treatment. As a family practice, we see patients of all ages.

EK: Patients that are new to Heritage Family Dentistry frequently offer positive comments on your friendly and attentive team of dental care providers. Just how important is your team to the patient’s experience?

Jonathan: I couldn’t do what I do without my team. Each team member exemplifies the values that are important to making this practice successful. Every one of them truly cares about our patients and seeks to make them feel at home while providing the highest quality of personalized care.

EK: One area of dentistry that you specialize in is the partial or full replacement of teeth resulting from injury, dental abnormalities, disease, or decay. What options do you offer patients that are experiencing one or more of these challenges?

Jonathan: I offer a multitude of services to provide restorations, including partial dentures, crowns, and bridges. However, dental implants are one of the most effective ways to restore a patient’s smile and quality of life. Implants are the closest thing that man has developed that is capable of replacing our God-given natural teeth.

EK: Can these alternatives that you’ve outlined be used for aesthetic purposes as well?

Jonathan: Absolutely! Dental implants and the other restoration techniques we offer can be used to restore and enhance a patient’s smile.

EK: Tell us a little more about dental implants. Why are they regarded as superior to dentures?

Jonathan: Dental implantation is a process where teeth are securely fastened in the mouth by anchoring them to the jawbone. Implants are superior because they provide greater stability and comfort in chewing, speaking, and smiling and offer a higher level of confidence that you most likely will not experience with traditional, removable dentures.

EK: How can our readers best determine if they are a candidate for dental implants or the other options you offer?

Jonathan: Patients can determine if they are a candidate by scheduling a consultation at our office.  During this process, we will evaluate their overall health, perform an exam of their mouth, and evaluate the quality of their jaw bones with our state-of-the-art 3D CT x-ray.

EK: Heritage Family Dentistry also offers patients several other exciting opportunities to take full advantage of the full range of services you offer. Tell our readers about your Dentistry Membership Club for those of us who might not have dental insurance and the special financing options available for more patient involved dental procedures.

Jonathan: Heritage Family Dentistry offers a loyalty membership program where patients pay for their routine, preventative care via low monthly payments. As a member, they receive a 15% loyalty discount on all procedures. We also offer low-interest and interest-free payment options via Care Credit and Lending Club.

EK: How can our readers learn more about Heritage Family Dentistry?

Jonathan: Readers can always visit our website at www.hfdsmiles.com. We would also love for them to come by for a tour of our practice and meet our team.

EK: In closing, is there anything else you would like to add?

Jonathan: I am truly blessed to be able to care for many wonderful patients, and I look forward to many more years of building relationships within our community.

Heritage Family Dentistry
11121 Kingston Pike, Suite C
Farragut, TN 37934
865.816.9211
www.hfdsmiles.com

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