Categorized | Lifestyle

European Fine Hardwood Floors

A Customer’s Perspective

There’s really no better way to learn about a company than to speak with their customers. Recently Everything Knoxville had the opportunity to interview recent European Fine Hardwood Floors customer, Rebecca A. of Knoxville.

EK: Describe the previous condition of your home’s hardwood floors.

Rebecca: Our 10-year-old home includes two active children and three dogs. Our hardwood floors had several years of high traffic, were sun faded, and damaged with canine scratches, but water damage from a dishwasher leak made refinishing a necessity. Although I didn’t think a dustless refinishing option was within our budget, I contacted Valera, owner of European Fine Hardwood Floors, because of their reputation for quality and affordability. Much to my surprise, Valera’s bid was very competitive.

EK: Aside from their competitive pricing, what was your major reason for selecting them?

Rebecca: The major reason I chose them was because it was a dust-free option. Valera was also very knowledgeable about hardwood flooring. His approach was more about his workmanship and details. He took great pride in his work and was extremely warm and trusting.

EK: Describe your experience, including your opinion of European Fine Hardwood Floors’ owners and husband and wife team, Valera and Svetlana Tomescu.

Rebecca: Overall my opinion of European Floors was exactly as it was presented to me. My floors are gorgeous. In fact, my hardwood floors are better now than the first day I moved into our new home. European Fine Hardwood Floors offers a truly dust-free option. Valera arrived promptly daily for our agreed upon work schedule. He completed our project ahead of schedule and kept me informed of his progress throughout the entire process. He and Svetlana were a pleasure to interact with and took complete pride in making sure I was comfortable and happy with every aspect of the project. European Fine Hardwood Floors is what I would describe as a true family owed business that understands the importance of relationships. They want their customers to be happy, and they made every effort to ensure our satisfaction.

EK: Would you like to offer your recommendation to other homeowners who might be considering refinishing their own hardwood floors?

Rebecca: I was extremely happy with European Fine Hardwood Floors. I have never been more satisfied with any other renovation company I have dealt with in the past. While they exceeded our expectations, the warm character of Valera and Svetlana made the experience beyond exceptional. I highly recommend this family run, family driven service.

Are you ready to refinish your home’s hardwood floors? Discover the European Fine Hardwood Floors dust-free difference for yourself.

European Fine Hardwood Floors

865.640.3680

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