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Renewal by Andersen

“Renewing Homes… Enhancing Lives”

This month Everything Knoxville is featuring local area business owner and entrepreneur Bill Stone.

As the owner of Renewal by Andersen of Knoxville, Bill has combined his many years of experience in the home construction and renovation industries with the more than 100 years of innovation, quality, and craftsmanship of Andersen Corporation, the most respected name in the window and door industry. This century-old commitment to innovation resulted in Andersen Corporation being recognized as the first replacement window manufacturer to be honored with the Green Seal Certification for not only energy efficient windows, but also because of their innovative and environmentally friendly manufacturing practices.

Another important characteristic that further differentiates Renewal by Andersen is the totally turn-key experience they offer homeowners. They sell and install only what they manufacture, never using subcontractors for installation.

EK: You’ve stated that Renewal by Andersen produces the very best replacement window available in the industry. Why?

Bill: Two reasons. First of all, we offer an innovative and proprietary wood composite called Fibrex® that provides the high strength, superior insulation, low maintenance, beauty, and superior warranty that homeowners demand and deserve. Renewal by Andersen replacement windows, all of which are manufactured from Fibrex®, offer homeowners the highest quality replacement window available anywhere. Period.

Secondly, but equally as important, is our people. We employ our own craftsmen – trained, skilled, and dedicated. Customers will rediscover a level of professionalism, experience, and expertise they often feel no longer exists. Our team goes out of its way to provide superior service and respect to you and your home.

EK: Is it common for window replacement companies to use subcontractors?

Bill: Subcontractors, particularly during the installation phase, are commonly used. We don’t employ subcontractors. We rely entirely on our experienced, factory-trained craftsmen.

EK: Why is that so important?

Bill: The best replacement window in the world, improperly installed, is worthless. The only sure way is to maintain the control and accountability required to ensure that each and every project is done right the first time. Also, because our craftsmen only install Renewal by Andersen replacement windows, they achieve an uncommon level of technical proficiency unavailable to a subcontractor who installs roofs, decks, windows, etc.

EK: Describe your turn-key approach.

Bill: Simply put, we design, manufacture, install, and service the replacement windows and doors we sell, which provides security and peace of mind for every homeowner. Oftentimes, homeowners purchase replacement windows and doors from a distributor who purchases from a variety of manufacturers, and then the windows and doors are installed by subcontractors.

Imagine the possible challenges that could result from a future warranty claim. Was the window or door manufactured improperly? Did the distributor sell you the right product for the application? Did the installation subcontractor install the window or door correctly?

What homeowners need to avoid is the future possibility of the manufacturer, distributor, and subcontractor each pointing the finger at the other guy, leaving you “holding the bag.” And considering that more than 50 percent of all remodeling contractors have been in business for fewer than four years, you’ve got to question the value of the lifetime warranties offered by many companies selling replacement windows and doors.

EK: Anything else you’d like to say to our readers?

Bill: I would like to thank everyone who has supported us in the past and let them know that their support and encouragement has allowed us to support charitable organizations in our community, including Mission of Hope and the Optimist Club of Knoxville. Both of these organizations are designed to benefit underprivileged children – the same children that represent the future of our country.

EK: How can homeowners learn more about Renewal by Andersen replacement windows and doors?

Bill: To learn more about how Renewal by Andersen can renew your home, you can visit our website at www.hateyouroldwindows.com, call us at 865-622-3434, or stop by our showroom at 111 Northview Street. You can also check us out on Facebook, Twitter, and Google+. My staff and I will be happy to discuss how we can renew your home with quality windows and doors from Renewal by Andersen.

Renewal by Andersen
111 Northview Street
Knoxville, TN 37919
865.622.3434
www.hateyouroldwindows.com

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