Aqua Clear Water Systems


Aqua Clear Water Systems

Delivering Pure, Safe, Life-Changing Water to American Families for 15 Years

What first started as a dream 15 years ago developed into an American success story. Young entrepreneurs and husband and wife team, David and Krista Brewster, launched their start-up water treatment business from his father’s garage in 2005. David was no newcomer to the water treatment industry. Having worked for 10 years in Alabama selling home water purification and water softening systems, David and Krista decided to take that giant leap of faith and to launch Aqua Clear Water Systems.

Their new business undertaking required a relocation from Alabama to East Tennessee. They filled David’s father’s garage with bottle-less water coolers and started knocking on doors. Today Aqua Clear Water Systems employs more than 40 team members, serving more than 8,000 satisfied residential and commercial clients throughout East Tennessee. Aqua Clear Water Systems is also proud to be the exclusive East Tennessee distributor for the nation’s premier manufacturer of advanced water treatment systems available anywhere: Award-winning Kinetico Water Systems.

Today a second generation of Brewsters, son Jonathan, has joined his parents in their commitment to provide other families and businesses like theirs with the purest and safest water available anywhere.

In this issue of Everything Knoxville, we are excited to feature the Brewsters and their superb team of water treatment specialists at Aqua Clear Water Systems.

EK: Apart from appearance, there is nothing generic about the water we all consume and wash with. Explain.

David: Water is a universal solvent because more substances dissolve in water than in any other chemical. Most of the water we receive from our water utilities comes from the Tennessee River and then goes through a series of filtration methods. The first step typically involves chemicals with a positive charge being added to the water, where particles in the water bind with these chemicals. The next step is sedimentation, where these now larger particles settle to the bottom of the water supply. In the filtration phase, the clear water on top will pass through filters (sand, gravel, and charcoal) in order to remove dissolved particles, such as dust. Once the water has been filtered, a disinfectant (chlorine, chloramine) may be added in order to kill any remaining parasites, bacteria, viruses, and to protect the water from germs when it is piped to you.  The byproducts from the disinfectant phase are what can be harmful to your health, and the filtration methods used by water utilities can’t remove everything. Plus, even if they could, the pipes coming to your home can leach contaminants into your water.

EK: There’s a significant difference between the water standards established by local water boards and the quality of water that Aqua Clear Water Systems delivers to East Tennessee home and business owners. Why should this be so important to all of us?

Krista: Think for a second about how often you use water in your home. You take showers, wash clothes, clean dishes, prepare meals, and drink water all day every day.  What if you made one simple change where the water you used was now free of chemicals and other impurities, including dissolved rock? Foods would taste better. Drinks, coffee, and tea would taste better. Towels would feel softer. Clothes would be cleaner. Dishes would be spot-free. Your hair would be softer. Ice cubes would be clearer. Your skin would feel softer. You would experience less itchy skin. Your home’s water pipes would stay clearer. Water heaters would last longer. No more lugging bottled water, and no more plastic bottle waste. No white deposits on faucets or soap scum on glass shower doors. And hopefully you drink more water because it tastes better and it’s healthier! All you have to do is continue doing what you already do, and the benefits keep compounding 24 hours a day, seven days a week.

The local water utilities do a great job, but they can’t provide this level of quality of water to every home. And even if they could, it would be extremely expensive, plus the pipes coming to your home could reintroduce many of the same impurities they had already removed. Government standards shouldn’t be your standards. And consider this: The legal limits for contaminants in tap water have not been updated in almost 20 years.   

EK: As a result of the COVID-19 pandemic, we have all witnessed firsthand stores that were totally depleted of bottled drinking water. What message do you have for home and business owners that might be looking for an alternative to bottled water and the savings and convenience that are available as well?

Jonathan: A gallon of bottled water is 2,000x more expensive than a gallon of tap water. Let’s do a quick calculation to see how much bottled water is costing us. A case of 24 (16.9 oz) bottles of water is $5.00. That would make each ounce of water cost $0.01. A man should drink around 100 ounces of water per day, so we multiply $0.01 x 100 ounces = $1.00 per day. $1.00 x 365 days a year = $365.00 spent on bottled water per adult each year. A family of four would spend around $1,460 dollars a year. You also contribute to the plastic waste, ingest the microplastics in most bottled water, and continue to buy bottles year after year. Or you could invest in a drinking water system that provides your home with ultra-pure drinking water at your kitchen sink. Eliminating the bottled water cost, plastic waste, microplastic consumption, and the inconvenience of storing and lugging around single-use plastic bottles.

EK: Address the issue of plastic bottles that end up in landfills, in our lakes and streams, and on the side of roads.

Jonathan: Bottled water is extremely wasteful. A few statistics for your readers:

1. Only one out of five plastic bottles is recycled. The rest just becomes litter or landfill.

2. 90% of the cost of bottled water is due to the packaging, not the water quality.

3. Plastic water bottles are petroleum based. In the U.S. alone, it takes 15 million barrels of oil annually to meet the demands, enough to fuel 100,000 cars for a year.

4. It takes one PET plastic bottle 700 years to start decomposing.

5. In the U.S., more than 60 million plastic water bottles are thrown away each year.

Not only is it extremely wasteful, but it’s also extremely expensive.

EK: The state-of-the-art water treatment system used for drinking water filtration uses Reverse Osmosis technology. Explain this technology to our readers.

David: Reverse osmosis filtration (RO) is one of the most popular and effective methods to create high-quality drinking water in your home. Look at the label on your bottled water, and it will typically say “filtered by reverse osmosis.” Having one of these in your home is like having a bottled water factory at your kitchen sink. The technology works by using the water pressure to force the water through a semi permeable membrane that allows certain substances to pass through but not others. The impurities are bigger than the holes the water is being forced through. Furthermore, the membrane catches the impurities and then the filter cleans itself and sends those contaminants down the drain.

Some FAQ I would like to address:

» Does reverse osmosis water remove healthy minerals?

Yes, reverse osmosis filtration removes everything. We always tell clients we remove everything, and you have the power to add back whatever you want. From our perspective, you should get all those healthy minerals from your food or supplementation, not your water. And for clients who want these healthy minerals, we offer remineralization filters.

» Does reverse osmosis filtration remove bacteria or viruses?

Some bacteria and viruses can be removed by reverse osmosis filtration. Most RO systems are not CERTIFIED to remove these contaminants, but our Kinetico® K5 Drinking Water Station has a special bacteria/virus filter that is CERTIFIED to remove any harmful bacteria or viruses that can get into your water.

EK: I have a Kinetico Reverse Osmosis drinking water system in my home. Until I tasted water from this system, I was unaware that pure water is tasteless and odorless. What was it that I was tasting and smelling?

Krista: That’s a great way to explain it. We always tell people our water tastes like nothing, and that is the way it is supposed to be. Since you are on city water (you pay a water bill), the smell and taste come from the chlorine, chloramines, and dissolved solids that were in your water. Most people on city water can smell the chlorine when they turn on their faucet, and it’s often the reason they buy bottled water or use pitcher/refrigerator filters.

EK: Are any of the things I was tasting or smelling potentially harmful?

David: Here is a list of contaminants that were tested by the EPA in a local water utility from January 2019 – March 2019: Bromodichloromethane, Bromoform, Chloroform, Chromium (hexavalent), Dibromochloromethane, Haloactetic acids (HAA5), Nitrate, Total Trihalomethanes (TTHMs), 1,4-Dioxane, 4-Androstene-3, 17-dione, Aluminum, Barium, Chlorate, Fluoride, Strontium, Testosterone, and Vanadium. Many of these contaminants have been studied to show adverse health effects. We believe that upgrading your water to remove these contaminants can be a huge benefit to your health and the health of your home.

EK: What other water treatment systems do you provide for residential and commercial use?

David: The short answer is we carry systems for every type of water treatment project. Whatever you want to improve or remove, we can design a system for it. The long answer is we carry whole house water filters, water softeners, reverse osmosis systems, UV light systems, backwashing filters, sulfur systems, iron systems, methane removal systems, radon removal systems, chemical injection systems, leak detection systems, etc. Whatever project you have in mind, just give us a call, and we can help design it for you.

EK: Tell our readers about Kinetico Water Systems, their innovations, and the awards they have received.

Krista: The great thing about our company is that we carry many different manufactures of water treatment products. We are not required to only sell Kinetico® products, so we represent many different manufactures. Kinetico® is our flagship brand, and it is a non-electric system on the market. They use kinetic energy (hint the name Kinetico) from your water pressure to turn the gears and make the system work. They are a consumer digest Best Buy and have won awards from a leading consumer rated magazine. Kinetico® has been around since 1970, in the East Tennessee area since 1980, and what’s even better, we can still get parts on systems that are 30+ years old. We actually just removed a Kinetico® water softener that was 33 years old, and it was still working! One of our Kinetico® water softeners is the World’s Most Efficient Water Softener, and most clients that have it don’t have to add salt for a year.

EK: How can our readers learn more about Aqua Clear Water Systems and Kinetico? Do you provide in-home, no-cost, and no-obligation consultations and testing? Do you offer financing?

David: The best way to learn about us is check out our website at www.aquaclearws.com, and I encourage your readers to read our 700+ 5-star reviews on Google, Nextdoor, Home Advisor, Angie’s List, and Birdeye. We are so very grateful that homeowners just like you have taken the time to leave reviews about your experiences. Our process begins with filling out a form on our website or calling/texting us at 865-986-4234 to set up a free design consultation. Then we find a time Monday-Saturday between 8 am and 8 pm where we can meet with both homeowners to find out their specific needs, do a site survey of the plumbing, test the water, and then educate the homeowners on what we find and how we can help. This process typically takes 60-90 minutes depending on how many questions the homeowner has, and we provide an in-home quote that is good for 90 days. All of this is free to the homeowner, a $150 value if you were to get these water tests done at a private lab. We also offer 0% interest for 60 months, 24 months, or 12 months depending on what fits your budget.

EK: During this time of uncertainty, what COVID-19 protocols have you put into place to protect your customers and your associates?

Krista: Our company has remained open during COVID-19 because the CDC has classified Aqua Clear Water Systems as an essential business, and our clients depend on us to provide them clean and safe drinking water. We follow the CDC recommended guidelines, including shoe coverings, N-95 masks, latex gloves, medical grade hand sanitizer, sanitize iPad and vehicles, temperatures taken of team members daily, virtual consultations, curbside delivery, and social distancing during appointments. The safety of our clients and team members is our #1 priority.

EK: I know that Aqua Clear Water Systems prides itself on being a family owned company that is in the business of serving other families like yours. Describe your commitment to your extended East Tennessee family.

Jonathan: We view everyone that we do business with as a trusted client and not merely a customer that we may only do business with a single time. Our goal is to establish a long-term relationship with you based on trust. And we work to earn your trust each and every day.

We view ourselves as your trusted advisor for everything relating to water treatment. We have been here the last 15 years, and we plan on being here for many more years to come. That is why we invest so much of our resources in the client’s experience. Anyone can sell you a water treatment system, but few can provide you with our superior level of service. That is why my dad started this company – because he knew there was a better way to serve our clients. I remember Tom Irmen (co-owner of this publication) telling me at a young age, “Jonathan, it’s not that your dad does anything special. He just does what he says he is going to do.” I didn’t understand the importance of that comment at that time, but the older I get, the more I realize that it truly is that simple.

EK: In closing, is there anything you would like to add?

Krista: We believe that upgrading your water is the easiest way to protect your two biggest investments: YOU and your home. Our tagline is “We will change your water, it will change your life,” and we truly believe that. Not only from our personal experiences, but also from the stories 8,000+ clients have shared  with us. It cost you $0 to learn how we can help you improve your most precious resource: Water. Whether you’re on well water or city water, we have the knowledge, people, products, and experience to help you live a healthier life through better water. We hope to talk with you soon and welcome you into the Aqua Clear family.

Aqua Clear Water Systems

1767 Kevin Lane

Lenoir City, TN 37772

865.225.6555

www.aquaclearws.com

Posted in FeaturedComments (0)

The Town Framery & Gifts


The Town Framery & Gifts

Recreation of Spring Open House

Since we missed you for our annual Spring Open House in March, please stop by any time between now and June 30th to enjoy a fabulous sales tax-free shopping experience at your convenience! Through the month of June, you will also receive a discount off of framing or pick up a coupon for future use. By extending the Open House dates, we will be able to observe proper social distancing for your shopping comfort.

Enjoy the works of local artists and crafters, and shop for beautiful home décor and accessories. You do not want to miss all the adorable critters, bunnies, frogs, birds, and pigs! New linens, from table runners to tea towels, are here to accent your home. There is new art, too!

We are fully stocked with our delicious Rabbit Creek dips, Copper Leaf jams and jellies, and Mississippi Cheese Straws that would be perfect to add a little something to all your home-cooked meals and appetizing snacks!

Be sure to register for door prizes, which will be drawn June 30th. The staff of The Town Framery & Gifts look forward to welcoming you back! Think big… shop small!

The Town Framery & Gifts

12814 Kingston Pike

Farragut, TN 37934

865.671.6627

www.thetownframery.com

Posted in ShoppingComments (0)

Ms. C’s Bed & Biscuits


Safe, Easy Dog Boarding and Daycare

Pets are an amazing stress release. And according to the CDC, unless you have been diagnosed with COVID-19, you can interact with your pets as you normally would, including walking, feeding, and playing. Your pets are not the carrier of this human-to-human virus.

We understand how difficult it is to be “stuck at home” during these trying times. At Ms. C’s, we miss our interaction with you and your four-legged kids.

Ms. C’s is open and providing doggy daycare for all of our clients, including those serving in “essential fields” such as medical practitioners, firefighters, and police who are exhausted at the end of their long and challenging days. Our heroes often don’t have the energy needed to care for their dogs at the end of the day.  Ms. C’s large outdoor play area and constant interaction with your dog is why we are considered an “essential business.”

Sanitation protocols have always been a top priority at Ms. C’s. No dog is allowed in our facility without up-to-date vaccination records provided directly from the veterinarian.  We were also the first kennel in the area to install a PetAirpy UV air filtration system, which kills  99.9% of airborne viruses and bacteria. We are proud of the fact that we’ve had no sick associates or dogs since installing the PetAirpy System.

At Ms. C’s., we continually review the latest CDC guidelines and adjust our operations to meet these changing recommendations. Currently only Ms. C’s owners are present at the kennel. We routinely sanitize contact surfaces and disinfect high-touch areas such as door handles, knobs, gate latches, floor mats, and more. We maintain recommended social distancing standards by greeting your dog at your car upon arrival and departure. All other business is transacted by phone. It’s as easy and as safe as that.

There is always a light at the end of the tunnel, and our pets can assist us in providing that much needed light. The sun will continue to shine tomorrow. Within a few weeks we will be happily greeting all clients again.

Ms. C’s Bed & Biscuits

2145 Beals Chapel Road

Lenoir City, TN 37772

865.986.6325

www.MsCsBedandBiscuits.com

Posted in ResourcesComments (0)

Marsh Wealth Management


Searching for That Silver Lining

By Yvonne Marsh, CFP®, CPA

These uncertain times are particularly heightened for today’s retirees.  Not only does the pandemic have a disproportionate impact on those 65 and older, but retirees’ financial strategies have to withstand market volatility while continuing to provide income.  As most financial decisions have potential tax consequences, our clients appreciate the fact that we are not only Certified Financial Planners, but Certified Public Accountants as well.  Here are some opportunities hidden within these turbulent times:

» This is a fabulous time to do a Roth conversion.  Why? You can convert a bigger percentage of your traditional IRA balance at tax rates starting at only 8%. These lower tax rates are set to expire in 2025. Let’s say your goal was to convert $100,000 of your $500,000 IRA, or 20% for each of the next five years, and you’re willing to pay the tax on that $100,000 conversion.  After the market correction, let’s say your account is now worth $425,000, and the $100,000 conversion now allows you to move 24% of your IRA into a Roth IRA, all while paying the same amount of tax.  Then, when the markets recover, the growth on your converted IRA dollars will be happening within the tax-free Roth IRA.  So you move out of the traditional IRA while the markets are down and let those dollars grow again in the tax-free Roth.  A winning strategy!

» If you’re retired and subject to the Required Minimum Distribution rules, take advantage of the provisions under the new CARES Act that allow you to suspend your RMDs for 2020. This helps (1) by not requiring you to sell and withdraw assets on a market downcycle and (2) by keeping those taxable RMDs out of your 2020 reportable income.  This provision applies to all types of IRAs, employer 401(k) and 403b plans, and inherited IRAs.  And if you’ve already withdrawn your RMDs and want to put the money back, you can, under the 60 day rollover window rules.  Write a check to your custodian for the gross RMDs you’ve received in the last 60 days and you can reset the clock.  Remember though, there is only one 60 day rollover allowed per 12 month period.

» Once the daily volatility in the markets slow down and the economic fallout has been adequately quantified, it’s time to take a look at rebalancing your investment accounts.  Your stock allocation has probably drifted below your risk tolerance, and it will be time to sell some of your bond allocation and replenish the stock side of your account.  Regular rebalancing forces us to follow the rules of Buy Low, Sell High.  Our emotions want us to do the opposite – but emotional investing strategies are not winning strategies.  Stay the course and rebalance at least once a year.  Whether it’s a new set of golf clubs, a nice outfit, or a mutual fund, we all love a good sale.

I understand the apprehension that results from uncertainty. As the daughter of retirees, I appreciate what so many of you are experiencing right now. I also share your concerns for the future, and our team is available to help you navigate these uncertain times. Visit our website at www.marshwealth.com, where the “Contact Us” page has multiple ways for us to communicate.  We’ll help you find your silver lining.

Marsh Wealth Management, LLC

Fiduciary Registered Investment Advisors

504 Ebenezer Road

Knoxville, TN 37923

865.622.2162

www.marshwealth.com

Posted in ResourcesComments (0)

Tailored Living


Designing the Ideal Home Office

For many of us who are or have worked from home to help slow the spread of COVID-19, it’s been a new experience.  And as we continue striving to find a new normal in our daily lives, many find themselves continuing to work from home indefinitely.

For those who don’t have a dedicated home office, the dining table or a corner of the bedroom have become makeshift workspaces with the family pet or child as your new officemate.  However, an improvised space wreaks havoc on concentration and productivity, as well as personal comfort.

According to Tailored Living of Knoxville, there are some key considerations and solutions for a new home office:

Identify a Space

Not everyone is fortunate to have a separate room for a home office, but try to find an area you can dedicate to work. If the space in your home is limited, get creative. Even a walk-in closet can serve as a functional office space by removing the clothes rod, installing electrical connections, and having a desk custom-designed for the space.

Don’t Sacrifice Form for Function

Your desk, shelves, and storage should serve you, not the other way around. Consider your workflow and what items you need at your fingertips before investing in a home office from Tailored Living.  The style and finish you choose doesn’t have to be expensive, but it should complement other rooms in your house instead of screaming “soulless cubicle.”

Organize Vertically and Horizontally

Most home office spaces aren’t huge, so use space efficiently. Vertical shelving, base cabinets, or overhead cabinets will get papers and office equipment off valuable desk space.  Are you a stacker or a filer? If you tend to make piles, get a nice basket to tame your mail, notes, and papers. If you prefer a clean desktop, add file drawers for important papers.

Let There Be Light

Make sure your office has plenty of light to cut down on eye strain and headaches. Put a lamp on the desk for task lighting or incorporate lighting into overhead cabinets. If possible, choose a home office space with a nearby window.  Studies have shown that daylight helps improves productivity and alertness. Exposure to daylight also impacts your physical and mental well-being.

Whether you have an existing home office or are creating a new one, a Tailored Living designer can help you create a workspace that’s tailored to your needs.  As many of us work from home, remember we’re in this together, and together we will emerge stronger and more productive than ever before.

Tailored Living featuring PremierGarage

865.947.8686

www.TailoredLivingKnoxville.com

Posted in LifestyleComments (0)

Lighthouse Outdoor Lighting


Showcase Your Home’s Exterior Architecture & Landscaping

By Holly Hill

As an artist uses a vast palette of colors to accentuate the beauty of a painting, the Lighthouse Outdoor Lighting team of Knoxville will use the artistry of light to enhance and illuminate your home and your home’s landscaping. Our lighting designers can highlight the architecture of your home and shine a light on featured focal points throughout your landscape.

While many landscape lighting businesses are fixated on the installation process, we are dedicated to bringing the night to life with our award-winning designs. By employing architectural and landscape lighting designers that are trained, certified, and highly qualified consultants, our team is ready to help you with any question you may have. From choosing the ideal fixtures with the optimal light beam spread to selecting wattage, color, and color temperature, Lighthouse Outdoor Lighting of Knoxville will bring out the architectural features and landscaping details of your home.

Our lighting fixtures are customizable and created to stand the test of time. In fact, they are backed with a lifetime warranty so you never have to worry. The fixtures we utilize are made of cast brass and finished with a warm bronze patina. This makes for a rustic yet refined lighting element that works for any style home.

As artists of outdoor lighting, our team will walk you through the entire process, from project conception to final installations. We want to collaborate with you to ensure that the design we create meets your needs for safety, security, and aesthetic appeal.

Call 865-484-4011 today to learn how illuminating your home with the artistry of light can turn your dark and empty nighttime appearance into a beautiful work of art.

Lighthouse Outdoor Lighting

11519 Kingston Pike

Knoxville, TN 37934

865.484.4011

www.lighthouse-lights.com

Posted in LifestyleComments (0)

Parkview


How Exercise Positively Affects Your Brain

Have you ever taken a nice long walk or jog or done some form of cardio and experienced a “feel-good” type of sensation right afterwards? If so, then you may have experienced what’s often been termed as the “runner’s high.” It’s a temporary euphoric feeling where you may experience a general sense of well-being.

What does this have to do with the brain? A lot actually. That euphoric feeling is an increase in the levels of neurotransmitters like dopamine, serotonin, and noradrenaline. According to New York University Neuroscientist Dr. Wendy Suzuki, the effects are immediate and can then be long-lasting depending on you. Here’s why.

» A single workout can improve your ability to shift and focus attention for up to two hours because of the effects of those neurotransmitters on the prefrontal cortex and hippocampus parts of your brain.

» To get long-lasting effects, you’ve got to change your exercise habits to increase your cardiorespiratory function. This is when your brain starts to physically change. The hippocampus begins to produce brand new brain cells, which then increases its volume while at the same time improving long-term memory.

» The more you work out, the bigger and stronger the hippocampus and prefrontal cortex become, the two areas of the brain most susceptible to neurodegenerative diseases.

In other words, exercise has protective effects on your brain. Dr. Suzuki tells us to think of the brain like a muscle. The more you’re working out, the bigger and stronger it becomes. Suzuki is quick to point out that exercise doesn’t cure dementia or Alzheimer’s disease, but by creating a stronger and bigger prefrontal cortex and hippocampus, it can take longer for these diseases to actually have an effect. She says to think of exercise as a “supercharged 401(k) for your brain.”

So consider adding a 30 minute cardio exercise routine, three to four times a week at least, to your schedule. No need to join a gym if you can’t afford to. Walk some stairs, walk your neighborhood, do some yoga. Whatever gets your body warmed up and works for your activity level. We think it, and you, are totally worth it!

Parkview Knoxville

770 Broome Road

865.357.2288

Parkview Maryville

1413 W. Broadway

865.980.8810

COMING SOON!

Emory Road and Tullahoma, TN

www.ParkviewSeniorLivingTN.com

Posted in HealthComments (0)

Gallian Medical Group


Introducing the Newest Member of the Gallian Medical Group Healthcare Team

Having earned a reputation for providing East Tennesseans with the highest quality healthcare in a compassionate and caring environment, Gallian Medical Group founders and husband and wife team, Dr. Scott Gallian, MD, and  Lauren Gallian, FNC-BC, are proud to announce the newest addition to their medical team.

“I am originally from Michigan but moved to Tennessee at age 8,” said Gina Lynn Bearden, FNP-BC. “I definitely consider myself a true Tennessean.”

Gina is married and has three girls – two in high school and one in elementary school.

“I enjoy any outdoor activities as long as I’m with my family,” she said.

“I went to nursing school at Tennessee State University and received my Masters degree from Vanderbilt University. Prior to that, I was an ICU nurse working many years before becoming a Nurse Practitioner. I have 20 years of Nurse Practitioner experience, with a decade of that practicing in Endocrinology. I am passionate about chronic disease management such as Diabetes, Hyperlipidemia, and Hypertension. I also have experience in Internal Medicine and Women’s Healthcare.  I practice evidence based medicine and feel passionate about treating the patient as a whole – truly listening to them and getting to the root of their problem. I am extremely thorough and detailed in my management and want the patient to feel comfortable and confident in their care, but, most importantly, I want to show compassion to each patient. I look forward to making a valuable contribution to Gallian Medical Group and their family of patients throughout our East Tennessee community.”

To learn more about Gallian Medical Group, Telemedicine opportunities, and more, you are encouraged to call 865-383-7223 or visit them online at www.gallianmedicalgroup.com to view their virtual tour.

Gallian Medical Group

10744 Hardin Valley Road, Suite 106

Knoxville, TN 37932

865.383.7223

www.gallianmedical.com

Posted in HealthComments (0)

Fitness Together


What Better Time to Stay Fit

Fitness Together is perfectly positioned to serve clients during Tennessee’s economic reopening phase, and here’s why:

» Fitness Together works with clients on an appointment only basis. We practice a high degree of control in keeping our associates and trainers who may be ill out of the studio.

» We only allow two trainers and no more than two to four clients to exercise in our facility at the same time. Each client has their own private training suite, and all equipment used during the session is cleaned and disinfected after each use.

» For those still not ready to exercise outside of your own home, perhaps because you or someone you live is immunocompromised, we will continue to offer LIVE Virtual Training through Zoom or FaceTime meetings.

Here are testimonials from several Fitness Together clients that have taken advantage of our Virtual Training sessions:

“Andrew, we just finished our third virtual workout.  I can always count on you to give me a great, challenging workout.  These sessions are almost like being there with you and certainly the best thing I can do right now for my health and happiness.  Thank you – it’s about as close to normal life as we can get!” – Karen P.

“My virtual FaceTime workout was great! I’m so pleased that I can continue a quality workout no matter where I am. It helped me emotionally, as well as physically. Thanks to my trainer Mac and the FT team!” – Nancy C.

“That was one of the best workouts I’ve ever had! Thanks for the virtual “Get ‘Er Done” workout! See ya tomorrow in my family room!” – Dee Dee Brogan

At this time, we wish to thank our clients for their continued support and encouragement. We want you to know that the safety of our clients and associates is our first priority and that we remain fully committed to helping you achieve and maintain the healthiest lifestyle possible.

Fitness Together

865.273.0380

www.knoxft.com

Posted in HealthComments (0)

CertaPro Painters


Ben Johnson

Steve Thrasher

CertaPro Painters

Delivering Extraordinary Results One Project at a Time

In this issue of Everything Knoxville, we are excited to share with our readers this interview with CertaPro Painters of East Tennessee’s Ben Johnson, VP – Commercial Services, Steve Thrasher, Commercial Sales Associate, and Clem Renfro, CertaPro customer. CertaPro Painters of East Tennessee is the proud recipient of numerous awards and honors for their expertise in the fields of both residential and commercial painting during the last 17 years, including 2018 National Franchise of the Year and a nomination in 2019. They continue to earn a reputation for honesty, integrity, value, and quality craftsmanship.

EK: How did you hear about CertaPro Painters originally, and what motivated you to make the call for an estimate?

Clem: Several years ago I first noticed a large number of gold CertaPro commercial and residential painting vehicles in many locations around town and the related CertaPro gold signs in upscale residential neighborhoods. About the same time, I recall reading an advertorial in Everything Knoxville magazine featuring the local CertaPro Painters franchise. The article portrayed CertaPro to be a quality painting franchise with a seemingly excellent local ownership.

EK: How do you make each consultation/estimate experience personal for your customers?

Ben: Every customer is unique.  Each person has different expectations, needs, budgets, and past experiences.  The key is to listen and ask the right questions so we can provide them with the correct solutions for their project.  It is not just about the color on the walls for us.  It is about building relationships with customers through trust and certainty of a job well done.

EK: You offer a unique perspective in that not only has CertaPro worked inside your home, but you’ve also been a tenant during a commercial project as well. What did CertaPro do to minimize disruptions to your workday?

     

Clem: I am a tenant in an excellent Class A office building in West Knoxville occupied mostly by professionals in the financial services and real estate industry. The building is owned and managed by a longtime prominent Knoxville developer who does everything first class.

Not long after CertaPro completed the second painting project at my residence, the building owner also contracted CertaPro to do extensive painting in the building’s three-story atrium lobby as part of a larger overall cosmetic building upgrade and “facelift.” The CertaPro team, some of whom I recognized from my own residential painting, went to great efforts to minimize disruption to our lobby after our daily office hours and performed most of their work during the evenings. This minimized disruption to the building tenants during our workdays.

Even when performing less intrusive painting during the daytime, the CertaPro team cordoned off small work areas at a time to minimize pedestrian traffic disruption. When the first colors selected and painted were not quite suitable to the building owner, CertaPro diligently changed colors, again working around the needs of the office tenants. They also introduced a texturized paint, which provided an almost artistic gleam that brightened the lobby and took advantage of its tremendous natural lighting and three-story glass walls.

EK: What specific customer requests were made, and how was CertaPro was able to accommodate the client?

Steve: The atrium is very busy during daytime hours with tenant activity in the lobby of this three-story office tower. We removed vinyl wall covering in the atrium lobby and skimmed the drywall prior to painting, which is a dusty process.  To minimize disruptions, CertaPro worked at night when most tenants were not in the building.  We used special tools to minimize dust and cleaned the building at the end of each shift to present a normal workspace experience the following morning.

EK: What challenges did CertaPro face while working commercially in such a large building with numerous tenants?

Ben: Any time you are working in an occupied building, it presents several challenges.  First and foremost, we had to ensure the safety of not only our team, but also the people working in the building.  Needing to use a lift inside the building to complete the work meant people could not be walking through that area while we were up in the air on the lift.  We felt it was easier to work at night in order to minimize disruption to building access.  We also had to control dust as best as possible.  In order to do that, we protected the carpets with adhesive plastic and covered the elevator shafts, doorways, and glass railings.  Our Commercial Service Manager, Isaac Messer, was there every shift to support our Job Site Supervisor and his team so we could deliver on our commitments.

EK: After observing both the residential and commercial sides of the business, were there any similarities to the way they operate?

     

Clem: There were several common traits between their residential and commercial work, including punctual work habits, very professional, courteous employees, and a high standard of work productivity and excellence of trade skills. Also, at both projects, CertaPro managers and supervisors maintained close supervision of the jobs, stopping by often and maintaining important communication with the customer, both in person and through email. And, importantly, their work was priced competitively and completed within budget each time.

EK: You recently had another project completed at your home. This time the CertaPro carpenters were able to replace damaged trim work throughout your home. How did this project compare to the last two projects you had completed?

Clem: As with their other previous two painting projects at my home, their carpentry team displayed superior trade skills, especially in repairing and blending in new trim repairs and paint with the existing trim. And, once again, their work was performed with the utmost courtesy and professionalism within the expected time period and within the quoted cost.

EK: What do you do to ensure that each project runs as smooth as the last?

     

Ben: One thing we do is use something we call a Certainty Pledge.  This is a document given to everyone who touches the project.  It discusses topics from where to store and clean our tools, to which doors to enter and exit, to who we should communicate with and the method of communication that person prefers.  We try to find all the hot-button issues a customer might have and share those with our team so we can avoid becoming a hot-button issue!  Our goal is to make your project as seamless and comfortable as possible.

     

EK: Tell our readers about the other services CertaPro Painters offers their customers.

Steve: We feel CertaPro stands out from the competition with the additional expert services we provide. In addition to interior and exterior painting for residential and commercial customers, we also provide all levels of drywall, carpentry, and light remodeling work as we strive to become your “one-stop shop.”

EK: How can our readers learn more about CertaPro Painters of East Tennessee?

Steve: You can call us at 865-470-0001 or visit us online at www.certapro.com/east-tennessee.

CertaPro Painters of East Tennessee
865.470.0001
www.certapro.com/east-tennessee

Posted in FeaturedComments (0)