believeRX


believeRX

Your Vital Link to Health and Well-being

Local pharmacist and entrepreneur, Ellen Phillips, recently realized her decades-long dream of launching a totally new concept in pharmaceutical care, believeRX. Located at 9627 Countryside Center Lane near the intersection of Middlebrook Pike and Bob Kirby Road in Knoxville, Ellen and her compassionate and caring team of highly trained pharmaceutical associates have embarked on a mission to help you to forget everything you thought you knew, and despised, about big box store pharmacies. Like much of today’s healthcare marketplace, pharmacies have also evolved into cold and impersonal assembly-line type experiences where customers are treated with indifference and a rare smile.

believeRX recognizes that your local pharmacy can and should play an important role in your family’s total healthcare and wellness alongside all of your other healthcare providers. Reminiscent of the local corner pharmacy you may remember as a child, believeRX combines the personal and caring touch of the almost non-existent neighborhood pharmacy with today’s rapidly evolving healthcare industry. With more than 20 years of first-hand experience as a pharmacist to draw upon, Ellen and her team have created a holistic and interactive approach to your pharmaceutical experience designed to help you “Live Your Best Life.”

In this issue of Everything Knoxville, Ellen shares the positive health and well-being benefits that believeRX offers to each of their patients.

EK: Tell our readers about yourself.

Ellen: I have both retail and some clinical hospital pharmacy experience and have been a retail pharmacy manager for most of my career. I have been a pharmacy preceptor for several pharmacy schools and won the Pharmacists Excellence Award in 2016. I am also a Certified Health Coach with BrainMD and ACE Fitness.

EK: Why do you feel that most pharmacies today offer such a highly impersonal patient experience?

Ellen: I believe in large part it’s because large pharmaceutical providers view the people entering their stores as numbers and not individuals with needs. There is little or no incentive offered by employers to their associates to provide customers with a higher level of customer service.

Another important component is one of staff selection. Are you simply filling a slot or are you adding a valued member to your already winning team? At believeRX, we search for highly skilled team members with a passion to serve our patients rather than someone just looking for a position. It really comes down to “passion” versus a “paycheck.”

EK: When employed by a large retail chain, did you ever experience “what if” moments as a pharmacist where there were lost opportunities to better serve your customers?

Ellen: Unfortunately, there were. As an employee, you were required to follow the rules. You follow an established routine that doesn’t encourage creativity or thinking outside the box. I’m nonetheless grateful for these real experiences, as I began to imagine how the services we provided could be improved upon to better serve the needs of our customers.

One “what if” moment for me that I will never forget included a terminally ill patient who was experiencing difficulty getting his required medications from his doctor’s office. I told him that he was the most important thing to me. I helped him get the needed medications. Once placed in a hospice, when he could no longer visit our Knoxville location, his mother began to pick up his medication for him. After he passed, she came to me and said, “You know why we came here, don’t you? We live in Crossville, and my son refused to allow the hospice to send his prescription anywhere else.”

That was a defining moment for me in my career and the foundation upon which we want to build believeRX. I’m truly grateful for our team, as well as the patients, most of whom I have been privileged to work with during the last 20 years. We have patients who have been with me since the beginning of my career, and they place their trust in our team to this day!

EK: Describe the believeRX business model and tell our readers about the services you offer.

Ellen: believeRX is a three-in-one business model. We are a retail pharmacy that offers home delivery after hours for our established patients, a specialty pharmacy that offers delivery and counseling in the home by a licensed pharmacist, and we offer the best pro-active health products over the counter. In fact, we are exactly the opposite of the typical pharmacy you are used to. All of our staff members receive additional training to become Certified Health Coaches, because we believe it’s time to focus on becoming the best version of ourselves that we can be.

Our services include:

» A full-service pharmacy that accepts all prescription insurance plans: If you discover that your medications are too expensive, we’ll work with you to find a lower cost alternative that puts your health first.

» After-hours delivery service: If it’s after hours and you need an urgent medication, we have you covered with our after-hours delivery service. Established patients can use our after-hours drop box for their prescription. Call the after-hours phone number and go home and relax while we take care of the rest. Once your prescription is ready, we’ll personally deliver it directly to your home.

» Specialty medications that are high-cost oral or injectable medications used to treat complex chronic conditions: Our goals are to find a way to get the medication covered, to meet the patient where they are and counsel them to get the best results by helping them treat or avoid side effects and by personally delivering to their homes.

» Vaccinations (including travel vaccines): We will also notify you when you are due for vaccinations in order to avoid immunization gaps.

» A series of medical screenings such as Hemoglobin A1c, Total cholesterol screenings, blood pressure, and blood glucose readings.

» We also offer genetic testing, which makes your medication selection more personal. There are two tests: PGx and CGx. These tests can help a patient avoid trial and error and also avoid major side effects. There is a test for regular medications and one for cancer patients to help select the correct therapy based on their genetics.

» We carry a large selection of CBD products in different formulations such as gummies, popcorn, creams, tinctures, flavored and unflavored, and much more!

» A large selection of Pro-Active Supplements: Not all vitamins are created equal, so innovation and experience matters. We will offer only the latest supplements with multiple health benefits, taking advantage of the newest technologies to deliver cutting-edge formulas.

» We offer three free 8-minute Bemer sessions. Bemer is a completely painless way to improve microcirculatory blood flow by up to 30%. With Bemer, you can improve blood circulation and increase your endurance.

» You also have the option to try red and infrared light therapy. Red light therapy uses low-level wavelengths to treat skin issues such as wrinkles, scars, and persistent wounds. Infrared light helps enhance circulation in the skin, modulate sleep, ease pain, reduce inflammation, and protect oxidative stress.

EK: What are your hours of operation?

Ellen: We are open 8:30 am to 7 pm Monday through Friday, 9 am to 5 pm Saturday, and 12 to 5 pm Sunday.

EK: Tell us how your motto, “Live Your Best Life,” impacts the customer experience at believeRX.

Ellen: At believeRX, we invite you to discover a level of compassionate care focused on you and your family that you might have thought no longer existed in today’s assembly line healthcare experience. Our team will listen carefully to you and provide you with a level of care designed to meet and exceed your unique needs. Not just another big box store pharmacy, believeRX is a pharmacy with a heart for your family. Our name says it all. “We Believe in You” and your goal for better health, well-being, and longevity.

EK: How can our readers learn more about believeRX?

Ellen: Visit our website at www.mybelieveRX.com or call us at 865-214-6672.

believeRX

9627 Countryside Center Lane

Knoxville, TN 37931

865.214.6672

www.mybelieveRX.com

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Premiere Consignment


Update Your Home Without Busting Your Budget

Americans are discovering many innovative ways to update their homes without the added cost, inconvenience, or mess of a major renovation. By updating lighting, cabinet drawer pulls and door handles, new window treatments, and a thorough cleaning and painting, you can create that showcase look you’ve been dreaming of – without the cost.

Another way to achieve that updated look is to add a new accent chair, sofa or loveseat, dining table, art, décor, or perhaps an Oriental rug. Thanks to Premiere Consignment in nearby and convenient Tellico Village, you’ll discover many of the items that you’ve been looking for at incredible savings.

One of the most important features of being located within the heart of the Tellico Lake area is the opportunity to secure furniture, art, home décor items, and Oriental rugs from many of the area’s most luxurious homes. Also, because most of their consignors have relocated to communities such as Tellico Village and Rarity Bay from all across the country, they are able to offer you a large selection of items purchased by these same homeowners from all across the nation. Perhaps that’s why they are frequented by many of the area’s top interior designers and decorators.

Currently they have an excellent collection of dining room furniture, sofas, loveseats, and recliners. You’ll also discover Oriental rugs, lighting, home décor, art items, and florals from their very own resident floral designer.

Another feature that’s popular with both their consignors and retail customers is how quickly they are able to turn their showroom inventory. Customers appreciate it because the selection is greater, and consignors appreciate it because they don’t accept items for resale that are placed in storage indefinitely.

Whether you’re contemplating a home update or if you have some gently used name brand furniture, art, décor, or Oriental rugs you no longer use, you’ll find Premiere Consignment the perfect solution. Also, don’t forget their online store powered by eBay, where they have successfully sold many thousands of items for their customers.

Premiere Consignment

320 Lakeside Plaza

Loudon, TN 37774

865.458.9721

www.premeireconsignment.com

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CH Interiors & Gifts


Happy Fall, Y’all!   

After a very hot summer (including our recent trip to sizzling Las Vegas Market), our team is ready to kick off this season of cooling temperatures, football, and giving thanks a few weeks early this year!  We traveled across the country to find new vendors to stock our store with unique products, paying special attention to buy from other small entrepreneurs who share our values of supporting special causes and domestic suppliers.  You can still trust us to be your source of Keepers of the Light candles: We love that they employ adults with special needs to provide them financial stability, so we are expanding our line to include Papa, Mama, and Baby sizes so you can choose the perfect style for your home and gift-giving.

We also continue to rely on local farmers for our organic raw honey and private label jams. Raspberry Jalapeño remains our top-seller, and fall brings the return of seasonal favorites Apple Butter and Pumpkin Butter, Cinnamon Pear Preserves, and mulling spices for cider and wine.  During football weekends, we’ll be selling (and sampling!) Rocky Tots™ – made for Knoxville, they are the treat for tailgates, get-togethers, or a sweet gift!

For “udderly” soft skin, we have sourced beautiful, handmade goat milk soaps, lotions, and lip balms from the Windrift Hill family farm in Montana. Your skin will also “bee” it’s best with products from The Naked Bee, another natural line using organic, hypoallergenic, and pH balanced ingredients from Tennessee.

Quilling cards, hand-crafted artisan jewelry, and laugh-out-loud kitchen towels are a few more new lines guaranteed to bring a smile this season.  We look forward to seeing you in the store – especially during our Fall Open House on the 13th & 14th!

Darlene, Kristen & Shopdog Sadie

CH Interiors & Gifts

12556 Kingston Pike

Knoxville, TN 37934

865.288.7887

www.chinteriorsandgifts.com

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Realty Executives


UpSize… DownSize… RightSize!

By Aleex Conner

Everyone experiences different real estate needs for each life stage, and my goal is to provide the expertise it takes to make buying or selling a home a smooth process!

SELLERS… List your home with me and benefit from my competitive market analysis on pricing, home evaluation on getting it ready to sell, and comprehensive marketing plan positioning your home to sell at the best price possible.

BUYERS… I listen closely to what you’re looking for and do my homework to find homes that meet your desires. Plus my professional negotiating skills come in handy when making an offer.

3433 Island Bay Lane: Family home in Karns, 2,844 sq ft, $259,000, MLS #1090442, www.listingbooster.com/vtour/1276896347

• Beautiful hardwood, remodeled kitchen

• Spacious master bedroom & bath on main

• Upstairs – three bedrooms, huge bonus room, playroom/storage

• Private, fenced yard with covered porch & deck

• Neighborhood park, fountains, & ducks

Realty Executives Associates

Aleex Conner

865-591-6348 cell

865-693-3232 office

www.AleexRealtor.com

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Euro Floors


Are Your Home’s Hardwood Floors Ready for the Holidays?

Just a few short months away, it’s time to start thinking about the Thanksgiving, Christmas, and New Year’s events that you’ll be hosting at your home this holiday season. There’s plenty to do with holiday decorating and planning meals, and then there’s the entire home to clean from top to bottom.

Have you given any thought to what you are going to do to about those unsightly dents, scratches, and the UV damage to your home’s once beautiful hardwood floors? Your hardwood floors will be the first thing visitors see when you welcome them into your home this holiday season. You’ve tried everything, but the cosmetic only solutions available at the “big box” stores haven’t worked, so you just keep covering your floors with runners and throw rugs.

The best solution for returning your home’s hardwood flooring to their original showcase quality appearance is to refinish your floors. Fortunately, with today’s newest hardwood flooring refinishing technology, you no longer have to move out of your home to escape the inevitable dust – the result of sanding – or the odors from finishes. European Fine Hardwood Floors of Knoxville has the perfect solution to your home’s hardwood flooring refinishing challenges. They are definitely not your typical hardwood flooring installer and refinisher.

Valera Tomescu, founder and owner of European Fine Hardwood Floors, learned his craft from his grandfather in Europe over several decades. Valera has combined the skills he learned from his grandfather with the state-of-the-art technology developed by the world’s number one name in the hardwood floor refinishing industry: Bona. Both the skills Valera has learned and the latest technology made available from Bona provide homeowners with an experience free from dust and the odors from finishes.

And did you know that many homeowners also use their refinishing project as an opportunity to change their floor’s stain color?

You will also be happy to learn that European Fine Hardwood Floors is the recipient of the much coveted Bona Certified Craftsman Award, an honor earned by very few hardwood flooring refinishing craftsmen. This distinction is your assurance that all work performed will adhere to the highest standards in the industry.

To discover how to be able to return your home’s hardwood flooring to its original showcase quality appearance just in time for the holidays, without the dust and odors from finishes, the solution is simple: Call Valera at European Fine Hardwood Floors today.

European Fine Hardwood Floors

865.640.3680

www.knoxvillehardwoodrefinishing.com

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Personal Space


Rediscover Your Home’s Showcase Quality Kitchen

By Susan Davis

Personal Space, LLC is a truly unique building contractor serving families that are underserved by contractors that only build multi-million dollar homes or that build multiple homes simultaneously in area developments. Our goal is to provide the average Knoxville family with a custom home that they can both afford and will love for many years to come.

An architect by trade, I am also the founder and sole owner of Personal Space, LLC and a West Knoxville resident. I love to help homeowners rediscover the full potential that exists within their homes. Over time our homes become dated. Normal wear and tear also take their toll on our home’s once beautiful interiors and exteriors. One popular area where many homeowners elect to start updating is their kitchen.

Our kitchens are more than just a place where we prepare our daily meals. Many families have expanded their use of their home’s kitchen to include a gathering space, as well as a center for entertaining. We especially enjoy working on kitchens with our clients. The opportunities are endless. The good news is that you don’t have to break the bank in order to achieve your dream kitchen, because your project can be accomplished in phases over time as your budget permits.

We’re here to listen, to help you discover the potential, to guide you, and to help you create that showcase quality look in your kitchen or any room in your home – on time and on budget. Our very talented and experienced crews truly love what they do and want to share their diverse skills with you by helping you rediscover the full potential that exists within your home.

Personal Space, LLC offers homeowners quality products, professional services, and a reliable partner. We show up on time, and we stay with you until the project is complete. We pride ourselves in finding solutions for even the most challenging projects. Each of our foremen is a carpenter with more than 20 years of experience. Their long careers as craftsmen are your assurance that every project will be completed both professionally and to your full satisfaction.

Whether you are contemplating an addition, a remodel, or a new home, I invite you to discover the Personal Space, LLC difference. We work with interior designers, realtors, and directly with homeowners. We are skilled in home  renovation projects, from new additions and backyard decks to custom built-ins and trim, adaptive reuses, and restoration repair.    

To learn more, call us today at 865-271-7998 and schedule your no-cost, no-obligation, in-home consultation and discover the Personal Space, LLC difference for yourself.

Personal Space, LLC

865.271.7998

www.personalspaceconstruction.com

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Heritage Family Dentistry


Discover a New Level of Dental Care

By Tom Irmen

My patient relationship with Heritage Family Dentistry began in a somewhat unusual manner. Dr. Jonathan Bradshaw originally contacted me to discuss the different marketing opportunities available with Everything Knoxville to help promote his new Farragut location.

From the very beginning, it was difficult not to recognize the totally unique atmosphere one experiences the moment you enter. Not your typical dental office, it employs an open office environment, modern, airy, beautiful lighting fixtures, lots of well placed indirect lighting. It’s not the typical assembly line feel of many medical offices. But what really won me over was the Heritage Family Dentistry dental team. They’re incredible. They’ve never met a stranger. They go far out of their way to make you part of the Heritage family.

Imagine being asked what music you enjoy listening to. Would you like a warm neck wrap? Would you prefer to watch something else on your personal entertainment monitor?

They weren’t trying to sell me on Heritage Family Dentistry. I sold myself and my wife, Judy, who had been somewhat apprehensive about visiting the dentist in the past. This has truly been the best dental experience we have had in our lives.

Both of us also appreciate their expertise and the length they go to when explaining a procedure. We believe that even the most apprehensive patient would be at ease under these conditions. In addition to our routine dental checkups, we have both had a dental implant and crown replacement. And Judy is already seeing the results from her Invisalign aligners. With little or no discomfort, all of these procedures could not have been easier.

And in case you’re wondering, I was not asked to write this testimonial. In fact, unsolicited, I asked Dr. Bradshaw if I could write this article.

We encourage you to discover just how easy it is to enjoy the beautiful smile that you’ve always dreamed of with your new future friends at Heritage Family Dentistry. And a special thanks to Dr. Bradshaw and his team, from the both of us, for providing the highest level of caring and compassionate dental care. You’re all incredible.

Heritage Family Dentistry

11121 Kingston Pike, Suite C

Farragut, TN 37934

865.816.9211

www.hfdsmiles.com

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Farragut Family Practice


Introducing truSculpt® 3D

A New Dimension in Body Sculpting

You’re watching what you eat, you’re staying active, but you’re still unhappy with your body shape.  Sound familiar?  That stubborn problem area on your waistline can be annoyingly resistant to diet and exercise.  That’s where the truSculpt® 3D procedure can help.  Developed by Cutera, the global pioneer in performance and innovation within the cosmetic and aesthetic laser device field, the non-invasive, truSculpt® 3D procedure can help you sculpt your body by quickly and easily targeting both large and small problem areas.

We recently interviewed J. Kevin Buchanan, MD, Knoxville area’s family practice physician and truSculpt® 3D practitioner, to discover just how this revolutionary, new, state-of-the-art medical breakthrough can help patients treat those problem areas around their midsections.

EK: Dr. Buchanan, truSculpt® 3D uses radio frequency technology to help decrease circumference and diminish fat in patients.  Tell our readers just how this technology works.

Dr. Buchanan: truSculpt® 3D uses conductive radio frequency to achieve selective and effective disruption of the subcutaneous fat tissue, the fat that lies directly beneath the skin, while maintaining comfortable surface temperatures.

EK: Just how safe is truSculpt® 3D?

Dr. Buchanan: truSculpt® 3D, which is FDA cleared, is a safe, non-invasive body sculpting technology, where the temperature of the skin and subcutaneous tissue are maintained at comfortable levels while consistently achieving the best results.

EK: How quickly will clients see visible results?

Dr. Buchanan: Visible results can usually be seen as soon 6 to 12 weeks, with maximum benefits at 12 weeks.  Some clients report seeing results in as little as 4 to 6 weeks.

EK: How much fat thickness reduction will patients experience?

Dr. Buchanan: Clients can expect fat reduction of targeted areas of up to 24%.

EK: Is it possible to treat more than one problem area per session?

Dr. Buchanan: Yes, it is possible to treat multiple areas in a single session, including the neck, upper arms, abdomen and flanks, back, and thighs.

EK: Should clients experience any discomfort or downtime after the procedure?

Dr. Buchanan: Some clients may experience some redness of the skin that typically resolves itself in 8 to 12 hours. Others report soreness of the treatment area that may last for a few days. There is no restriction on activity following the procedure.

EK: Treatments are administered by an NP or medical assistant under your personal supervision, correct?

Dr. Buchanan: We have a nurse practitioner, two medical assistants, and myself who are all trained and certified to perform the truSculpt® 3D procedure.

EK: How can our readers who are interested learn more about the truSculpt® 3D?  What is the best way to reach you?

Dr. Buchanan: Call Ashley Burchfield at 865-675-1953 ext. 224 for more information or to schedule a free consultation or visit www.tru3dbody.com.

 

Farragut Family Practice

11130 Kingston Pike, Suite 7

Knoxville, TN 37934

865.675.1953

www.farragutfamilypractice.com

 

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Exit Real Estate


A Strong and Dedicated Team is Your Foundation to Success in Buying or Selling Real Estate

You may recall several commercials that aired on television a decade or so ago that featured entrepreneurs who purchased companies after their positive experiences with the very products or services offered by these same companies. Well, history has repeated itself right here in Knoxville.

Local entrepreneur and Exit Real Estate Professionals Network Associate Broker, Jesse Vose, who first began his self-employment career at a very early age in a business started by his parents, just recently purchased Exit Real Estate Professionals Network, located at 165 West End Avenue in Farragut. Jesse, who has earned a reputation for successful new business startups, is also credited with launching two other successful area businesses, including Knox Graphics & Design in 2017.

As an Associate Broker at Exit Real Estate Professionals Network, Jesse had the unique opportunity to observe first-hand how a strong and dedicated team of real estate professionals could combine their individual talents to consistently deliver positive results for their many clients. Recognizing that success in real estate extends far beyond a listing and yard sign, Jesse and his team have developed a comprehensive market approach that is customized for each client and designed to deliver optimal results.

We trust you will enjoy this recent interview with Jesse.

EK: Describe your early experiences as an Associate Broker at Exit Real Estate Professionals Network. How do they help their Associate Brokers to provide maximum support for their clients and to succeed professionally?

Jesse: I was truly excited about my new career as an Associate Broker. Exit’s training is first class and the strong emphasis on teamwork is very exciting. Their in-depth marketing programs for clients are designed to help new agents like me achieve real success right out of the starting gate. I also appreciate the family atmosphere that exists. My experience truly exceeded my expectations.

EK: Purchasing Exit Real Estate Professionals Network had to be the furthest thing from your mind when you launched your new career as an Associate Broker. How did working with your Exit Realty team convince you that purchasing Exit Real Estate Professionals Network was the right decision?

Jesse: The positive office culture and big family feel are amazing. It’s what sold me. Our entire focus is directed to our clients, whether they’re buyers or sellers. We treat everyone with the highest level of respect and professionalism. Our clients are consistently expressing their appreciation for the efforts of our team on their behalf. They also share their appreciation for our comprehensive marketing efforts and use of the latest innovations and technologies in today’s fast-paced and ever evolving real estate marketplace. Clients are even more amazed to learn that the Exit Realty Corporation donates 10% of all closed real estate transactions to Habitat for Humanity. When the opportunity to invest in Exit Real Estate Professionals Network became available, it was an easy decision. What’s not to love, right?


EK: Describe your comprehensive approach to marketing on behalf of your clients.

Jesse: Our marketing efforts extend far beyond the customary listing agreement and yard sign. We make a thorough evaluation of your home. We conduct a price analysis, evaluate demographics on likely buyers, create print and online marketing pieces, and implement email and social media campaigns designed to reach your target audience. And because homes and neighborhoods are often unique, we may utilize a variety of other marketing tools designed to sell your home for the highest possible price and in the least amount of time.

EK: How can our readers learn more about Exit Real Estate Professionals Network?

Jesse: We would like to invite them to visit us in person or check us out online on Facebook or Instagram. If they’re looking to buy or sell, we have a team of highly qualified agents available to assist them in selling their existing home or buying their dream home. We really would like your readers to experience what I experienced when I first walked into our office. I think they’ll be as surprised as I was.

EK: Because your office has also earned a reputation for training and developing successful Associate Brokers, how can a person who might be considering a full-time or part-time real estate career learn more about joining the Exit Real Estate Professionals Network?

Jesse: They can contact me directly at 865-335-7270 or email vosepropetygroup@gmail.com, stop in to see what we are about, or set up an appointment. Come see what Exit’s all about and what separates us from the competition, from our marketing, branding, and contributing to our community, to our team building exercises and support for local community events. We are here to help guide you through the process. Whether you’re new to real estate or a seasoned veteran, we look forward to the opportunity to helping you succeed. Watch for our announcements for monthly career nights. We encourage you to RSVP, as space is limited.

EK: In closing, is there anything else you would like to add?

Jesse: Only that I look forward to meeting as many of your readers as possible. Buyers, sellers, and potential new agents – we’re anxious to share with you how our success story can become your success story when buying, selling, or searching for a new career opportunity.

Exit Real Estate Professionals Network
Jesse Vose, Associate Broker
165 West End Avenue
Knoxville, TN 37934
865.383.3948 office
865.335.7270 cell
vosepropetygroup@gmail.com

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believeRX


Discover the Power of a Positive Pharmacy

You need your prescription filled, and then you experience this at your local pharmacy:

» You’ll need to call your insurance company.
» You’ll need to call your doctor.
» We don’t have your medication in stock.
» Your refill is too soon.
» We’re not open yet.
» We closed at…
» It’s going to be 35 minutes or longer.
» Your prescription is not covered.
» We open at 9 am, and we’ll need an hour to get your prescription ready.
» You finally make it to the register and have to wait for an associate to acknowledge you.
» You feel worse now than when you walked in the door.

If you have experienced any of the above, then your pharmacy isn’t fully serving you. You deserve a positive pharmacy experience. In fact, positive thoughts and a positive outlook can be very healing and reassuring in many cases. We recognize the power of positivity in healthcare, as well as in healing from disease. At believeRX, we believe in you so much that our entire team is fully committed to providing you with the most positive experience possible – a level of positivity that you may have thought no longer existed in today’s fast-paced, assembly-line, medical marketplace.

At believeRX, we will call your insurance for you. If the insurance company wishes to speak to you, we will allow you to use our in-house phone and remain with you to answer any questions that may arise so that you can leave with your prescription.

We will also call your doctor on your behalf and keep you informed on our progress. If your doctor tells us you need an appointment or that they need to hear from you, we will contact you directly with that message.

Also, at believeRX, we will make arrangements to deliver your medication to you should it not be available when you place your prescription.

Should your prescription be refilled too soon, we will contact you before you come to pick it up, and we will provide you with the date that your medication will be available.

If you call or come to the pharmacy before we open, we will make every effort to make you feel appreciated and welcome. If you are trying to drop off your prescription, we will accept it so you can run an errand while we are getting it ready. If you need to pick up your prescription before you start your day, you are welcome to do so.

If we’re closed when you drop by, you can still drop off your prescription, pick up your prescription, or have it delivered. Remember, we are available to serve you after closing with our after-hours drop off box, on-call number, and home delivery.

Thirty-five minutes is not an option! Our goal is as soon as possible. At believeRX, we are here to serve you, and we will not add unneeded extra minutes to your already busy schedule.

If a medication is not covered, we will inform you if there are similar medications available, a discount card, or any other option that you may benefit from.

You should also feel comfortable showing up at opening time, knowing that we will make every effort to have your prescription ready before you walk in our doors.

Should you experience a queue, we will move as expeditiously as possible. You will be warmly greeted when you first enter through our doors and when you arrive at our prescription counter. We are here to provide you with the highest level of service possible – it is just that simple.

Get ready to experience the power of positively for yourself. Our mission and value statements say it all. Becoming your pharmacy choice is based on the positive relationship offered by our team of like-minded healthcare professionals committed to serving you and your family.

Our Mission
We recognize that we are in a strategic place to touch and/or change our patients’ lives with a positive impact. We are committed to meeting our patients where they are and to help them become the best version of themselves in all areas such as diet, exercise, health, disease management, and stress reduction with mind and body working together in the same forward direction.

Our Values
Our most important value is we believe. We believe in you. We believe in faith, abundance, empathy, loyalty, family, honesty, integrity, respect, good health, realizing and chasing our dreams, and in making a difference.

At believeRX, we invite you to discover for yourself the power of positively that our pharmacy can offer you on your life and the lives of your family members as well.

believeRX
9627 Countryside Center Lane
Knoxville, TN 37931
865.214.6672
www.mybelieverx.com

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