Tiffany Dorn & Associates at Keller Williams Realty

“The Art of Success in Real Estate”

Tiffany Dorn & AssociatesMore of an art than a science, most of us will have multiple experiences with Realtors® during our lifetimes; experiences that will likely vary as widely as the personalities and skills of the individual Realtors® we encounter. But one thing is certain – buying and selling real estate in today’s marketplace is very much different than it was just a decade ago. The experience and skill levels required to achieve a successful real estate experience today are much more demanding than at any other time in our recent past.

In this issue, we are especially excited to be introducing our readers to Realtor® Tiffany Dorn of Tiffany Dorn & Associates at Keller Williams Realty, the top 1% real estate team with 71 transactions in 2014, a level almost exceeded as of June of this year. We will ask Tiffany to share with our readers some of her strategies for achieving a successful real estate experience for both buyers and sellers.

EK: First of all, congratulations for your success as a top 1% sales leader in 2014 and being selected as a Zillow 5-Star Premier Agent and receiving a 2014 Trulia Top Agent Award. It’s also our understanding that you have almost exceeded your total 2014 sales achievement in just the first six months of 2015. So I guess this is a great opportunity to ask you to describe our current residential real estate conditions.

Tiffany: Homes “priced right” are selling at the highest level since 2008, buyer demand is extremely strong, and there are inventory shortages. Homeowners looking to sell are definitely in the driver’s seat, as there are more buyers competing for the limited number of homes available for sale. In addition, we’re receiving multiple offers on our listings within days of hitting the MLS more and more frequently. With interest rates at a historical low, it’s a great time to buy, especially if you’re currently renting.

EK: You embrace a multi-tiered marketing strategy, including a customized marketing plan, professional photography, virtual tours, professional staging consultations, and social media, to help your sellers sell their homes in the shortest time possible at the highest possible price. Why do you feel that this strategy has been so successful?

Tiffany: You only have one chance to make a great first impression, so that’s why each home we market includes a professional staging consultation and professional photography. Not only do homes sell faster when professionally photographed, but they also sell for a higher price in my experience. Each home has a unique story to tell, and we build our comprehensive custom marketing strategy around that.

EK: Provided at no cost to your clients, why do you believe that professional photography and staging consultations have been so important to your success as a Realtor®?

Tiffany: Buying or selling real estate is the largest transaction a person will ever make, so my number one goal always is to sell every client’s home for the highest possible price in the shortest time possible. I’m always willing to invest in any tool that will enhance our clients’ potential for success in today’s market, and professional staging consultations and professional photography are two excellent tools that clearly make an impact when marketing a home.

EK: The number one complaint we hear from sellers is the lack of communication from their Realtor®. How have you been able to overcome that obstacle?

Tiffany: Several years ago we implemented a system where my specialized team regularly communicates with seller clients on a weekly basis and consistently delivers the highest standard of service. The ultimate goal is to “wow” clients throughout the process and always maintain a strong sense of continuity with a primary point of contact. Once the transaction closes, we always ask for feedback, and the system serves our clients quite well. More than half of our business is generated from our wonderful past clients, and we’re very thankful for that.

EK: We hear that 70%+ of all real estate inquiries begin online. How do you use today’s social media to successfully differentiate your clients’ properties?

Tiffany: That’s correct; most consumers today begin their home search online. Social media specifically has enabled our team to get the word out on listings quicker and in a more targeted manner. We have a dedicated team member that specializes in the marketing of all our clients’ listings. Once the client agreement is signed, our marketing system initiates a “Coming Soon” campaign utilizing a variety of mediums. The listing then goes live on the Multiple Listing Service (MLS) and is broadcasted to 300+ websites, including all social media platforms. Further, we create a customized social media marketing plan for each property that covers Facebook, YouTube, Twitter, etc. Additionally, we leverage our state-of-the-art website platform,, to market all of our client listings to our vast database.

EK: What most of our readers may be unaware of is that your husband, Mark, a bilingual commercial Realtor® at Keller Williams Realty as well, and yourself are both involved in a very special program honoring our hometown heroes called Homes for Heroes®. Tell us a little bit about this program and how it benefits our community.

Tiffany: Homes for Heroes® is a wonderful program that allows our team to give back a portion of our real estate commissions to those who serve our community when buying or selling real estate. Since 2001, Homes for Heroes® has given back more than $9,000,000 nationally to our heroes. We’re excited to be the exclusive real estate team representing Homes for Heroes in the Greater Knoxville Area and to have already given back almost $15,000 in 2015 to our local heroes.

This program was created after the tragic events of 9/11 as a thank you to the men and women who have given so much. The mission is to provide extraordinary savings, through discounts, on important real estate related services to local heroes who provide extraordinary services to our community every day. Heroes include firefighters, emergency medical professionals, active duty military and veterans, law enforcement, teachers, and healthcare workers.

Heroes can learn more or sign up at and will then be contacted within 48 hours.

EK: Let us ask you to gaze into your crystal ball for a moment. How does the residential real estate marketplace look for the immediate future?

Tiffany: Homes priced right and in good condition will likely continue to sell quickly (less than 90 days). I anticipate that buyer demand will remain strong and that inventory will remain tight during the remainder of 2015. Homeowners looking to sell will remain in the driver’s seat, but interest rates will likely begin to rise. This is a great time for first-time homebuyers and those who may currently be renting to strongly consider the dream of homeownership.

EK: In closing, is there anything you would like to add? Also, tell our readers how they can contact you if they would like to learn more about Tiffany Dorn & Associates at Keller Williams Realty.

Tiffany: There are very few career opportunities that allow a professional to help another family to achieve their dreams. It has been an absolute privilege to be a part of this experience with more than 250 clients whose dreams have been achieved.

I recognize that it’s often a temptation to hire someone that you know who has a real estate license, but please remember that they may not always be the best Realtor® to represent your interests. Think of a real estate transaction as the most important business decision that you’re likely to make in your lifetime. Why not choose a professional with a proven track record for success? Your friend could turn out to be the right agent for your needs. But remember that if you should discover later that they’re not the right person, it could place an enormous stress on your personal relationship with that individual. Before you make a choice, I encourage you to take the time necessary to ask for agent recommendations from homeowners who have recently bought or sold a home, and then interview several agents before making a final decision. You’ll be spending time with your agent and relying on their professional advice to help you buy or sell your home for the best possible price and as quickly as possible.

I would like to invite all of your readers to learn more at, or please read through our many client 5-Star Zillow Reviews at

Tiffany Dorn & Associates at Keller Williams Realty
5616 Kingston Pike, Suite 201
Knoxville, TN 37919
865.315.8778 Call/Text
865.694.5904 Office

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By Tom Irmen

SIW, or self-inflicted wound, describes the act of harming oneself.

I remember a conversation I had many years ago with a business mentor that I continue to hold in the highest regard. I was sharing with him the poor customer service experience that I was having with a particular sub-contractor I had recently hired. His words of wisdom to me were to lower my expectations and thus, maintain my sanity. I regarded his recommendation as being somewhat cynical, but there have been more than a few similar experiences throughout the years where his recommendation has helped to preserve my sanity.

This raises the question, “How do your customers view your small business?”

Great customer service is a no brainer. Great customer service paves the way for a future of exciting success for both you and your small business. Poor customer service, on the other hand, will relegate you to a world of mediocrity. Poor customer service is little more than a SIW.

With the differences between great and poor customer service so significant, why do some companies choose the latter? I simply don’t know. It defies common sense. Customers view you negatively, and you pay for it with sub-par results. You gain nothing. In fact, poor performance usually requires a greater effort in time and money than great performance.

I recently had an experience with an area company whose communications ended immediately upon receipt of the required down payment. During the next 10 weeks, there was zero communication unless it was initiated by me. Needless to say, our reviews of their performance have been less than stellar.

More recently I contracted with a second area company, which resulted in an entirely different experience. They returned my phone call promptly. They scheduled the date and time that they would arrive to perform their services. They even provided me with the names of the two technicians that were to perform the work, and the CSR left her name and phone number in the event that I needed to contact her for any reason.

Which company would you refer to a friend or neighbor? Does your company experience repeated SIWs? Which company do you own?

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Institute for Female Pelvic Medicine

Dear Patient,

Institute for Female Pelvic MedicineIt is with great excitement and enthusiasm that I write this letter to let you know that the Institute for Female Pelvic Medicine has moved 1.3 miles to a brand new, state-of-the-art facility as of June 1st.

Since its founding 15 years ago, I have strived to provide the highest level of subspecialty urogynecologic care in the region. We are expanding into a beautifully appointed and expertly designed center typical of “concierge” level practices found in major metropolitan cities, while still providing care to our standard insurance and Medicare patients as we always have. Our entire patient support team shares my passion and genuine concern for the well-being of our patients, and this will be evident not only during your patient visit, but regarding your needs and desires between visits.

I am also proud to announce that Lionel McCollum, MD, has joined me at the Institute and will provide all general gynecology services, as well as assist me with some advanced specialty services. We are also privileged to have Teresa DeBusk, APN, as our Nurse Practitioner to assist us with routine gynecology and annual exams, as well as provide ready access to patients for work-in appointments as needed.

Our vision is to provide an atmosphere that is quiet, sophisticated, accommodating, and unlike any other center in the region.

To request a Records Request Form, please contact us so we may have your records prior to your next visit.

Jeffrey R Dell, MD, FACOG, FACS
Director, Institute for Female Pelvic Medicine

Institute for Female Pelvic Medicine
Century Park
10133 Sherrill Blvd, Suite 100
Knoxville, TN 37932

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Snooty Patootie

By Kay McGinnis, Owner of Snooty Patootie

Snooty PatootieSo just what is Snooty Patootie? If I had to define it, I’d say it was a unique experience that encompasses a collection of vintage, repurposed, and new home furnishings with a warm French Country appeal. But it is the story behind Snooty Patootie that really defines just who we are and our passion for home décor and interior design.

A Knoxville area native and mother of two young adults now attending UT, I embraced a career in corporate America as so many working spouses do today. But after nearly two decades as a procurement professional in the nuclear industry, I decided that it was time for me to pursue my life’s passion. So in 2007, I left my corporate career in pursuit of a less stressful lifestyle, more time with my family, and the opportunity to pursue my décor and design passion.

Snooty Patootie was first launched out of my garage in 2010. I first began by hand-selecting vintage home furnishings from across Europe and the U.S. Our initial success resulted in relocating to a retail booth in Farragut before securing our very own retail space in historic downtown Lenoir City in 2014.

With the surprising success of the business, my sister and best friend, Darlina Brookbank, decided to add her unique interior design talents, allowing us to significantly expand the services offered by Snooty Patootie. Then, in 2015, we relocated to the heart of the Farragut shopping district by opening our new retail shop featuring spectacular European architectural finds, including vintage doors, iron gates, and stained glass, in addition to furniture, lighting, accessories, candles, jewelry, and gifts. There simply is no other store in the area like Snooty Patootie.

By combining our large selection of vintage, antique, and new home décor items from Europe and North America with our passion for unique interior design skills, we’re confident that you will have discovered the opportunity to create that showcase quality look for your home that you have been in search of. Having just completed a full redesign project in Turks and Caicos, I would like to personally invite you to visit us at Snooty Patootie to experience the inspiration that awaits you for your next redesign project, no matter how large or small.

Snooty Patootie
11110 Kingston Pike, Suite 150
Knoxville, TN 37934

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Kathleen O. Edmunds, MD Obstetrics & Gynecology

By Dr. Kathleen Edmunds

Kathleen Edmunds Obstetrics & GynecologyMy passion for women’s health and medicine was realized when I started my OB/GYN practice here in Knoxville 20 years ago. A full-service health practice specializing in obstetric and gynecologic medical services, we have successfully combined education, experience, and the latest medical innovations and advances, in addition to the highest level of patient care and compassion, allowing us to meet the needs for every stage of a woman’s life. In fact, we are a solo practice with an all female staff of healthcare professionals.

One new area that I’m particularly excited to share with our patients is a new procedure called MonaLisa Touch®. MonaLisa Touch® is a new FDA-approved procedure for the treatment of vaginal dryness. Now it is possible with no anesthesia, no pain, no side effects, and no downtime to regain your femininity in less than five minutes. A painless and minimally invasive laser treatment, MonaLisa Touch® gently stimulates the production of collagen, improving the functionality of the treated area and restoring the proper trophic balance to the mucus membrane.

I personally perform each and every MonaLisa Touch® procedure in my office, and long lasting results can usually be achieved in three treatments of less than five minutes each.

I am also excited to announce that we are making the MonaLisa Touch® treatments available at a very affordable price designed to make this in-office procedure for vaginal dryness available to a greater number of women.

To learn more about the MonaLisa Touch® or the many other obstetric and gynecological procedures we offer, I invite you to call us at 865-684-1766. Also, to learn more about me and the MonaLisa Touch®, visit my blog at or

Kathleen O. Edmunds, MD
Obstetrics & Gynecology
930 Emerald Avenue, Suite 712
Knoxville, TN 37917

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Svelte Body Contouring

Two Names You Need to Know to Look Your Best Every Day

Now you can look your very best every day thanks to Svelte Body Contouring and two exclusive new technologies now available – “Vectus” and “Emerge.” Developed by Palomar Medical Technologies, producer of today’s most advanced cosmetic lasers and pulse light systems designed to improve the appearance of your skin, are two breakthrough technologies that will allow you to enjoy refreshed, beautiful skin.

“Vectus” is a fast, comfortable, and cost-effective treatment for the removal of unwanted hair with excellent long-term results. This latest state-of-the-art technology offers permanent laser hair reduction from the face (except around the eyes), back, chest, arms, under arms, bikini lines, and legs. Hair reduction treatments require just minutes for small areas and about half an hour for larger areas. Laser energy is used to target and destroy hair follicles without risk to surrounding tissue, and you can resume regular daily activities immediately following treatment.

“Emerge” is a non-ablative laser skin rejuvenation system that offers flexible treatments for many skin conditions, including very light and very dark skin, providing excellent aesthetic results. “Emerge’s” fractional, non-ablative laser helps to reduce the effects of aging, including fine lines and wrinkles, scaring, skin damage, and age spots, resulting in youthful, touchable, beautiful skin from head to toe.

“Vectus” and “Emerge” are just two of the many aesthetic/cosmetic services, in addition to body contouring, esthetician, Nerium skincare, and teeth whitening, that Svelte offers its clients in a peaceful, relaxing boutique-type setting. Why not pamper yourself or a loved one today with one or more of the spa services offered by Svelte Body Contouring?

Svelte Body Contouring
6006 Walden Drive
Knoxville, TN 37919

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Knoxville Plastic & Craniofacial Surgery

“For You. For All.”

Knoxville Plastic & Craniofacial SurgeryWhat do Tom’s Shoes, Whole Foods, and Warby Parker all have in common? It’s not that they are well-known and very successful businesses, which they are. It’s not that they all make or sell great products, which they do. The common denominator that these three companies share is found in their mission: As a company, they have committed themselves to helping our less fortunate neighbors around the world.

Tom’s Shoes has a program called “One for One,” where they donate a pair of shoes to children in poverty for each pair of shoes they sell. Whole Foods, now here in Knoxville, donates food to local food banks and shelters, in addition to being involved in global hunger relief and environmental campaigns. Warby Parker, the online eyewear giant, was founded on the “Buy One, Give One” philosophy and provides a pair of eyeglasses in the developing world for every pair that they sell online or in their stores.

You may be asking yourself, “Why is a plastic surgeon from Knoxville talking about eyeglasses, organic vegetables, and shoes?”

Perceptions of the plastic surgeon, the plastic surgery patient, and the field of plastic surgery in general have been heavily influenced by popular shows like Dr. 90210 and Nip/Tuck. Plastic surgery – aesthetic or cosmetic surgery specifically – has been portrayed as being totally “unnecessary,” and the only people who either practice or undergo plastic surgery are vain, selfish, and materialistic.

Honestly, the truth couldn’t be further from any of these characterizations. Sure – people like those on TV exist, but they’re on TV because they are sensational and “watchable.” I, like most other plastic surgeons, am in the business of improving the quality of life of my patients – all of my patients. Whether it is a child with a cleft lip, a woman courageously facing breast cancer, or someone who has made the decision to enhance their natural beauty, I have the opportunity to help them change their life for the better. Each and every one of my patients has the chance to enjoy a greater sense of happiness, greater fulfillment, and a greater sense of wholeness and well-being as the result of my work.

Nowhere is this more evident than in the field of mission surgery. Each year I have the opportunity to travel internationally to provide surgical care to children (and some adults) who would otherwise go without. And, while the trips are physically and emotionally exhausting, the feeling of personal and professional satisfaction at the end of the trip is something that is difficult to describe. If you have ever volunteered your time – whether it is at a local soup kitchen, helping build a Habitat for Humanity home, or you have had the opportunity to travel abroad on an international mission trip (medical or otherwise) – you know the feeling I’m talking about. It is truly a wonderful experience. However, I understand that not everyone will have the chance to volunteer their time in some of these activities. That is why we have created a program to pass along the feeling of joy that accompanies that type of service. The program is called:

“For You. For All.”

For every cosmetic procedure I perform (injectable fillers, Botox, lasers, or surgery), a portion of the fee is donated to charities that provide free reconstructive surgery for children and adults suffering from birth deformities or injuries. You will help provide the medication, equipment, and resources to literally change the life of someone who doesn’t have access to the care they need or the means to get it. You’ll be able to make an impact in the life of a child, just by being a part of our practice family. And, in the future, you will also get to meet some of the people who benefit from your generosity and our partnership through online posts and in articles like this one.

Do something for yourself, but give the gift of reconstructive surgery to someone who would otherwise be without. We’re not Whole Foods, Tom’s, or Warby Parker, but together we can help make our world a better place, one person at a time.

Knoxville Plastic & Craniofacial Surgery
9239 Park West Boulevard, Suite 202
Knoxville, TN 37923

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Bobby Todd

Bobby Todd Announces 60% to 70% OFF

Bobby ToddJoin in on the savings going on now at Bobby Todd in historic downtown Sweetwater as half of the store is now 60% to 70% off the original price. That’s right… half of the store is now 60% to 70% off as we downsize our Sweetwater store and prepare for our remodel and new look.

Furniture, antiques, artwork, lamps, pillows, accessories, table top, gift items, scarves, jewelry, and much more are now reduced 60% to 70% off the original price on one side of the store. Never before has Bobby Todd had a sale of this magnitude.

An example of the incredible savings going on at Bobby Todd is a Baker Furniture Banquet Table that was originally $2,499 and is now $749. This table retails new for $13,000. From the large furniture to the smallest gift item, the savings are phenomenal!

Items are added daily to the sale side of the store as we clean out our attic and storage areas. Additional items being added daily are store fixtures, displays, seasonal merchandise, including Easter and Christmas, and much more.

Bobby Todd is open Monday through Saturday from 10-5 at 305 North Main Street in historic downtown Sweetwater. For additional information, call 423-337-3837.

Bobby Todd
305 North Main Street
Sweetwater, TN 37874

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Marble Alley Lofts

Downtown Knoxville’s Newest Landmark

Marble Alley LoftsScheduled for completion this fall, Marble Alley Lofts is a new, exciting, and upscale mid-rise apartment community coming to life in the very heart of historic downtown Knoxville at 300 State Street. This new venture is the creation of developer, Buzz Goss, and TDK Construction. This new venture can best be described as a “transformative piece” in Knoxville’s evolving downtown landscape. With several developmental phases planned, Marble Alley Lofts will include residential apartments and retail and commercial spaces. Constructed by TDK Construction, Marble Alley Lofts has selected RAM Partners, LLC as its property management agency, which is directed by Ram Partners, LLC Area Vice President Gabriele Preston.

EK: Since we introduced Marble Alley Lofts in our October issue of Everything Knoxville, how has the building progressed?

Gabriele: The project has progressed very well. Like most large construction projects, there have been some weather related delays, but the parking garage is complete, and Sections 1 and 2 of the building are in various framing and rough-in stages. Our Project Manager indicated that if all continues to go well, Section 1 with the first 112 one- and two-bedroom apartment homes will be ready for occupancy on or about October 15th, and in Section 2, another 80 homes will be ready for occupancy mid-November. Section 2 will provide some of efficiency or studio apartment homes as well. The last Section, 3, is scheduled to be ready sometime at the end of February.

EK: Describe the response you’ve received so far.

Gabriele: We’re excited to say that we have experienced quite a bit of early interest. Most people who need or want a change in their housing situation generally don’t start their search until about 60 to 90 days out. Marble Alley Lofts is still 120 days out, but we’ve already leased several apartment homes. At this time, we do not have any more large, A4 style, one-bedroom apartment homes available, and there are only a few B3 style, two-bedroom apartment homes left. We are encouraging those that are interested in Marble Alley Lofts to reserve an apartment home as soon as they’ve made their decision to live at Marble Alley Lofts.

EK: Can interested individuals or families see or tour Marble Alley Lofts yet?

Gabriele: One can observe the construction process standing or walking along the perimeter of the property. We hope to start “hard hat” tours sometime in August. We now have a mobile leasing office on-site. Interested individuals or families can visit Monday through Friday between 10 am and 6 pm or on Saturday between 10 am and 4 pm. We have pictures and samples of what the interior finishes will look like and can offer visitors a good feel for what the community will be like.

EK: Who from RAM Partners will oversee the management of Marble Alley Lofts?

Gabriele: We just transferred our Property Manager, Melissa Bennett, to Marble Alley Lofts. Melissa had been overseeing another brand new apartment community that TDK developed and constructed in Johnson City named the Reserve. TDK Construction is also building Marble Alley Lofts. Melissa’s husband was recently transferred back to Knoxville. The timing was perfect with our need to fill this position at Marble Alley Lofts. Melissa has been employed with RAM Partners since January 2014. She came to us with seven years of multifamily management experience. Melissa is a graduate of Kansas State University and holds a Bachelor of Science Degree in Business Administration. We are glad to have her back in the Knoxville market.

EK: Has there been any changes with the features and amenities since October?

Gabriele: Yes. In fact, one of our early tenants who leased an apartment home asked for a walk-in shower. With that request, TDK Construction felt it was a good feature that many other people would like as well, so a large number of apartment homes were changed from a tub/shower combination to a walk-in shower with a frosted glass door. Bathtubs are still available in certain style homes and in much of Section 2, as the change was made after most of the framing was completed on Section 2. Also, during one of the inspections, TDK’s Director of Development changed some of the electrical outlet features to include USB ports in the bedrooms and in the kitchen. It has been our experience with TDK that they are very flexible, and when they see an opportunity to improve their product, they easily make those changes right there on the job site.

Other interior apartment features include granite kitchen and bath countertops, stainless steel kitchen appliances, including side-by-side refrigerator with built-in ice maker, dishwasher, self-cleaning range, and over the range microwave oven, stackable washer and dryer, 42” hardwood shaker style cabinetry, hardwood-inspired plank flooring throughout kitchen, living, and dining areas, and ceramic tile flooring in the bathrooms. Another very cool feature is the windows/doors on the ground floor apartments along the perimeter of the building. These will be storefront type, floor-to-ceiling height. Patios and balconies are apartment specific.

The building amenities include a state-of-the-art fitness center, courtyard with reflective fountain and seating, saltwater swimming pool, sundeck, seating and grilling station, game room with complimentary beverage station, lounge, flat screen televisions, billiard and card tables, and a clubroom and lounge areas integrated with flat screen televisions, computers, and a printer.

EK: The location of Marble Alley Lofts is so desirable. Is that attracting most of your prospective apartment home tenants?

Gabriele: The location is not only desirable, but it is truly the driving force behind Marble Alley Lofts’ early success. The community is in walking distance from everything great about downtown Knoxville. One couldn’t have a better address than 300 State Street. The building sits between State Street and South Central Street and is bounded by Union and Commerce Avenue. It’s also perfect for pet owners. A PetSafe Downtown Dog Park is located next to the new Marble Alley Lofts at the intersection of Summit Hill Drive and Central Avenue. Marble Alley Lofts also will provide a pet washing station as an amenity for our pet owners.

In addition, there are a variety of area parks to enjoy as well, such as Krutch Park just a few minutes away. World’s Fair Park is a 15 minute walk from Marble Alley Lofts. Volunteer Landing, a beautiful riverfront park that runs parallel with the Tennessee River, is also less than a mile away and just a 20 minute walk from the property. There is just so much to do downtown, especially outdoors. Residents will be able to easily hop onto a downtown greenway, including Second Creek, Neyland, and James White Greenways – all part of a connected 18.1 mile greenway system.

EK: What about parking? That can be frustrating, especially in the fall when UT attracts so many visitors on game days.

Gabriele: Every apartment home includes a private parking spot inside Marble Alley Lofts’ exclusive parking garage. There are 368 spaces available inside the parking garage and 27 surface spaces. Residents can rent extra parking spaces on a first come, first serve basis. Guest parking spaces are also available. With most conveniences in walking distance from the property, including an Enterprise rental car office, I wouldn’t be surprised to soon meet residents who don’t own a car. It’s just not necessary.

EK: How can our readers learn more about all of the opportunities at Marble Alley Lofts?

Gabriele: I would encourage those that are interested to visit our website first at Of course we also encourage prospective tenants to visit our on-site Marble Alley Lofts Visitor Center. If someone would like to reach me personally, they can send me an email at

EK: Is there anything else you would like to add?

Gabriele: I really would like to invite all of your readers to discover for themselves all of the wonderful opportunities that Marble Alley Lofts can offer them. I am confident they will be just as impressed as I was when I was first introduced to this truly one-of-a-kind experience.

Marble Alley Lofts

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Laura Goff Designs

Custom Stained Glass

By Laura Goff Parham

Laura Goff DesignsWhile there are the obvious technical aspects of working with and designing stained glass, it is the artistic component of this craft that is my passion and has captured my imagination for nearly three decades to become my life’s work. I guess it was my grandmother’s influence on me as a child that started me on my journey. She would fill jars of varied shapes, sizes, and textures with colored water. Placed on a shelf that would allow the afternoon sun to illuminate them, I was mesmerized by the lovely patterns of light they would cast on the surrounding walls and floor. My parents encouraged me as well, and when my father began to pursue stained glass as a hobby, I began to appreciate both the technical and creative aspects of this art form.

After completing my bachelor’s degree in Art History at UT in 1986, I spent six months in Europe immersing myself in art and architecture. It was then that I truly fell in love with stained glass and decided to make creating art glass my life’s calling. Since then, I have created thousands of stained glass windows. I have served in many positions in the Stained Glass Association of America, where I have also taught Introduction to Glass Painting. I love creating art glass, and my passion is best demonstrated in the high-quality and diverse products that I create at my Laura Goff Designs studio in Knoxville.

Today I work hand-in-hand with homeowners, businesses, and churches who wish to create something truly unique for their homes, places of business, or places of worship. Also, while I’m the artist, I’m also a facilitator, helping my clients express their very own artistic natures through glass art.

While there are a few limitations to how glass can be used, there are no limitations on my imagination or skills. I design stained glass, leaded glass, beveled glass, and sand blasted glass. My passion is hand-painted and kiln-fired stained glass. All is right with the world when I have a paintbrush in my hand. I often design cabinet doors, entry doors, sand blasted commercial logos, and ecclesiastical windows. I create antique mirror walls and decorative mirrors. I also repair and restore stained glass.

If you would like to discover just how glass can be creatively used throughout your entire home or facility, and to create the one-of-a-kind, designer-inspired works of glass art that will truly put the “custom” into your custom home, office, or church, I invite you to visit my studio Monday through Friday from 1 to 5 pm or to call me to set up a personal consultation.

Laura Goff Designs
519 Lovell Road, Suite 306
Knoxville, TN 37932

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