Discover Your Home’s Showcase Kitchen & Bath at Knox Cabinet Co.


With their newly launched Maryville super-showroom and warehouse, Knox Cabinet Co. now offers East Tennessee homeowners two convenient shopping venues where you can discover how to transform virtually every room in your home. Homeowners agree that their home’s kitchen is the most important room in their home. Our kitchens are the center of our family’s day-to-day living and activities. Our day begins in our kitchen with our first cup of coffee and continues on throughout the day as we cook, dine, and socialize in the kitchen with family and friends.

With their extensive lines of beautiful and affordable cabinetry for your home’s baths, den, library, and family room, Knox Cabinet Co. can assist you in transforming your dreams into reality. Whether you’re designing a kitchen for your new dream home or re-designing a new kitchen for an existing home, Knox Cabinet Co. will help you discover that showcase quality look that you’ve been searching for.

In this issue of Everything Knoxville, we are excited to introduce you to Knox Cabinet Co. owners and area entrepreneurs, Megan Thomas and her brother, Lane Thomas, and area developer and Synergy Auto Wash owner, Brian Davis. If you are in search of the highest quality kitchen and bathroom cabinetry at near wholesale pricing and a turn-key experience, we know you will enjoy this month’s interview with Megan.

EK: What first inspired you to open Knox Cabinet Co. and then your second location in Maryville?

Megan: Launching Knox Cabinet Co. seemed liked a natural extension of our combined experiences and talents. We have been buying and remodeling existing homes for resale for many years. During this process, we learned the importance of creating dynamic kitchens and baths in the homes we sold. They became the centerpiece of each successful sale. Although we had a wonderful relationship with our cabinet vendor, we began to search for new cabinet lines that offered more options, yet were still affordable. After discovering several new and exciting cabinet manufacturers, we completed our first showroom on Hardin Valley Road in October 2018. Our second and newest location in Maryville makes shopping for cabinetry just that much more convenient for our customers, not to mention the flexibility offered by our large new warehouse. This expansion has also allowed us to add new lines of cabinetry to ensure that we have the right cabinets at the right price points for all of our customers. We like to refer to both of our showrooms as Discovery Centers, where you can discover all of the possibilities that exist for creating showcase quality kitchens and baths in your home.

EK: You have decades of combined residential development, construction, remodeling, and property management experience. How has this helped you at Knox Cabinet Co.?

Megan: Because we were the customers for so many years, we gained an appreciation for what homeowners shopping for kitchen and bath cabinetry wanted from their cabinet supplier. Our goal is to make your experience of shopping for quality and affordable cabinetry as easy and as seamless as possible, creating for our customers that showcase quality look they are searching for while remaining within their budget.

EK: Tell our readers about the many features and benefits of Knox Cabinet Co.’s kitchen and bath cabinetry.

Megan: All of our cabinets are built from all wood construction and all drawers are dovetailed. Just a few of the available options include pull-out trash receptacles, microwave cabinets, spice rack pull-outs, and file drawers for starters. But I’m confident that your favorite option will be the multiple stain and paint options and door styles available for you to select from. We can also provide cabinets in your favorite Benjamin Moore and Sherwin-Williams colors. These are truly high-end cabinets at a very affordable price.

EK: It would appear that many of the standard features of your cabinets are optional with other cabinet manufactures.

Megan: At our price point, you would be correct. Homeowners will find that other comparably priced cabinets do not include the soft-close doors and soft-close dovetailed drawers that we offer as standard features. All of these added features can transform an ordinary kitchen and bath into an extraordinary kitchen and bath.

EK: Many homeowners will be surprised by both the quality of your cabinets and your competitive pricing. How is that possible?

Megan: Our highest priority from the beginning was to feature top quality, affordable, all wood cabinetry that offered the options that we knew our customers would want in order to create that quality, custom kitchen and bath look. We then developed a proprietary business model with low overhead, custom design capabilities, and intelligent logistics and warehousing in order to offer this unique value to all of our customers.

EK: Share with our readers your turn-key approach, including sales, design, and custom installation.

Megan: I believe this is truly another area that distinguishes Knox Cabinet Co. from its competitors. We already understood the retail cabinetry marketplace from the perspective of the customer. We simply set out to redesign the experience to make it easier and more enjoyable for our customers to achieve their dream of creating the look that they envisioned.

Next, we designed our showrooms to feature multiple designer created vignettes to help inspire you to discover that showcase quality kitchen and bathroom within your home. With the assistance of one of our designers, we will guide you through every step of the design process, answer all of your questions, offer recommendations, and even offer CAD drawings using our 2020 design software, which can display your proposed layout design on our 65” flat screen monitors in our dedicated conference rooms.

As I mentioned before, our goal has been to make things as easy and seamless as possible for our customers. Our showrooms are open Monday through Saturday, and our in-house designers can assist you with really anything you might imagine – whether it’s providing an opinion on selections or laying out your kitchen with our 2020 design software. And our customers especially appreciate the quality craftsmanship provided by our expert installation team and their more than 20 years of experience.

EK: Do you also offer a preferred vendor for cabinet countertops?       

Megan: Because new cabinets typically require new countertops, each of our vignettes feature a variety of solid surface countertops on all our cabinets designed to inspire you. We also have samples displayed throughout our design showroom for your convenience. Should you discover a surface that you love, we can provide pricing and arrange to have our preferred fabricator/installer come to your home to measure, fabricate, and install your countertops once your new cabinets are installed.

EK: You offer showroom design services. Do you offer in-home design services as well?

Megan: In the home construction and remodeling marketplace, I learned that it is often difficult to accurately describe the kitchen or bath design that the homeowner is attempting to achieve. In those instances, we offer an in-home design service to enable our experienced design staff member to see your project firsthand. Sometimes it’s not just about the measurements of the kitchen, but it’s the layout and flow of the rooms adjoining the kitchen, doorways leading to the kitchen, and the style of the house that gives our staff a better perspective when recommending a particular layout, as well as cabinetry options.

EK: What is your typical turnaround time for cabinet installation?

Megan: While we are primarily focused on quality and service, we understand that time can be of the essence, particularly when your home is under construction. In these instances, we have developed a system that, with the help of our preferred contractor, allows us to have cabinets installed in our customers’ homes in far less time then you might imagine.

EK: How can our readers learn more about Knox Cabinet Co.?

Megan: We’d love for readers to visit one of our two showrooms, which are conveniently located at 10238 Hardin Valley Road in Knoxville and 1414 E. Broadway in Maryville. Our hours are Monday through Friday from 9 am to 5 pm and Saturday from 9 am to 2 pm. Appointments are encouraged and can be made by calling 865-674-5669. Readers can also visit our website at www.knoxcabinetcompany.com or check us out on Facebook at Knoxville Cabinet Co. or Instagram at @knoxcabinetcompany.

EK: In closing, is there anything else you would like to add?

Megan: We understand that you have many cabinet options to select from, but we would like to encourage your readers to visit one of two our showrooms – even if you are close to making a final decision – to discover the quality of our cabinetry, the wide selection, and competitive pricing available, in addition to our excellent customer service designed to exceed your expectations. Knox Cabinet Co. can also provide your cabinetry needs in your den, library, and family room as well. We challenge you to compare our quality and price and to discover that showcase kitchen and bathroom that is waiting to be discovered in your home.

Knox Cabinet Co.

10238 Hardin Valley Road
Knoxville, TN 37932
865.674.5669
1414 E. Broadway
Maryville, TN 37804
www.knoxcabinetcompany.com

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believeRX


CBD Choice

By Ellen Phillips, Owner of believeRX

CBD (cannabidiol oil) is one of many cannabinoids found in cannabis. Cannabis is the genus name for both marijuana and hemp. Today’s CBD comes from the hemp plant, which is rich in CBD while having negligible THC.

CBD Types

» Full Spectrum (Whole Plant) – Contains all hemp cannabinoids, as well as terpenes (essential oil with healing properties) plus trace amounts of THC. CBD and terpenes produce the entourage effect, which results in a variety of health and wellness benefits. Third party labs include a terpene profile, which shows the levels of each terpene in the product. Do not use full spectrum if drug testing is a concern.

» Broad Spectrum – Cannabinoids plus terpenes but no THC. These products have been processed to the isolate form, then have additional cannabinoids and terpenes added in.

When CBD has a strength, it’s the amount in the entire bottle. For example, 100mg has 100mg CBD per container, not per piece.

» Isolate – Pure CBD that has been isolated from the rest of the hemp plant up to 99.8%. The crystalline isolate CBD powder is usually in a carrier oil like MCT oil.

Oil Types

» Regular – Traditional oil good as an oral drop or mixed with food.

» MCT Oil – Extracted from coconut oil and mixed with honey. Good when cooked, as an oral drop, or mixed with food.

» CBD Honey Tincture – Mixed with honey and good when cooked, mixed with food, and as an oral drop.

» Hemp Seed Oil – Hemp seed is a natural source of protein that contains polyunsaturated and omega fatty acids, vitamin E, and antioxidants.

» Olive Oil – Can be added to salads or foods.

The source of CBD is extremely important. Know where the product comes from. CBD from China is low potency and sometimes contaminated. Pick products grown in the United States

Extraction Method

The best extraction method is CO2 Extraction, which preserves all of the naturally occurring benefits found in the hemp plant. There are some cheap CBD companies that extract CBD with toxic solvents like propane, hexane, or butane, which is extremely hazardous.

CBD should never make someone high. Even though hemp contains small amounts of THC (the chemical in marijuana that makes someone feel high), hemp and marijuana are two different plants altogether.

How can people make sure they are buying the best CBD oil?

1. Read the label and make sure you know what is in the bottle.

2. Find a company that provides independent lab testing on their products and that makes it readily available to their customers.

3. Some companies have a customer experience team available to answer questions.

4. Third party lab testing-the lab checks for potency and for residual solvents and heavy metals. You can call the lab to verify if the report is real.

5. Do they have a current website? More important, does the brand have a website? Look for an address, email, and phone number. Search the address online to make sure it matches the company’s location.

6. Public feedback – A company’s reputation is very important. Don’t just believe ratings on their website; check other sites for negative information. Seek out news articles of police raids where the product might be mentioned.

7. Sourcing – Who is producing the hemp? Hemp from China tends to be low quality and high in heavy metals

8. Transparency – If a brand has their own farm, are they willing to discuss harvesting and processing practices? Would they be willing to let you visit the corporate office? You don’t have to go that far, but transparency and being willing to communicate with customers is very important.

9. Synthetics – If you see a report that a product has even a hint of synthetic cannabinoids, steer clear. If a product gets someone high, there is a big chance that it contains synthetics.

believeRX

9627 Countryside Center Lane
Knoxville, TN 37931
865-214-6672
www.mybelieveRX.com

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Foothills Craft Guild


Who We Are

The Foothills Craft Guild, Inc. (FCG) is a 501(c)(3) non-profit organization chartered in 1968 in Oak Ridge, Tennessee, to promote fine crafts by (1) setting high standards of creativity and excellence of execution for a variety of handcrafts, (2) providing demonstrations, scholarships, and education about fine craft for people of all ages, and (3) promoting the sale of fine crafts. FCG is the oldest member craft guild in the state of Tennessee and has earned a reputation nationwide as one of the best in the Southeast region.

What We Do

The Foothills Craft Guild was created to:

» Encourage the development and appreciation of arts and handcrafts of all types.

» Promote high standards of workmanship in handcrafts.

» Conduct educational programs on handcrafts with all ages.

» Sponsor handcraft shows and demonstrations.

» Engage in activities which contribute to the advancement, development, and appreciate of arts and handcrafts of all kinds.

Our Vision

FCG is excited about the future of fine craft and will continue to set standards that encourage artisans to take advantage of new technologies and techniques to design and create works of beauty. We are dedicated to expanding our educational activities about fine crafts and creating strategic partnerships to encourage the continuation of fine craft. We will continue to provide a variety of opportunities for the demonstration and sale of fine crafts. Instrumental in continuing our growth, we have hired our first ever Co-Executive Directors, Karen Massey and Elizabeth Thomas, of Kreative Events, LLC.

Upcoming Show

Tennessee Showcase of Fine Artisans will be held November 1-3, with more than 140 artisans and local authors. Tickets are $7 cash and $8 credit card for adults. Children 12 and under receive free admission.

Foothills Craft Guild

865-320-9636

www.foothillscraftguild.org

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Heritage Family Dentistry


Say Hello to Your New Smile

“I believe that I may have a rare concept regarding the dental profession,” said Billymac, a small business owner that provides services to area telecommunication and data entry businesses. “As a child, I was raised to perform those personal dental hygiene steps every day. However, being the last of nine children, the personal attention to some of those tasks was not watched as close as maybe they should have been. As a result of this neglect, my teeth suffered.

“My personal attention to my teeth came much later in life when I sought those that could help me have and keep a better appearance and longer lasting, healthy smile,” continued Billymac. “I would cover my natural smile, because I realized it was from neglect. Also, the expense to improve my smile was always a major factor. After years of visiting a variety of dental providers, I finally found the level of dental care I always sought at Heritage Family Dentistry when my dentist retired. Heritage Family Dentistry was committed to helping me achieve the new smile I desired.

“At an age of 61, I really enjoy the compliments from others that my new smile brings,” said Billymac. “One of the best things that has happened to me is my renewed self-confidence and the new doors of opportunity that have opened up to me thanks to Heritage Family Dentistry. I love their professionalism as well.

“I would highly recommend Heritage Family Dentistry to everyone, particularly if you enjoy smiling and laughing, which is contagious and begins the moment you enter their office and you meet Ms. Brandy.”

Heritage Family Dentistry offers a full line of advanced dental services and procedures including:

» Family Friendly Care

» Implant Dentistry

» Crowns & Bridges

» Cosmetic Dentistry

» Sedation Dentistry

» Prevention & Gum Treatment

» Digital Radiography

» Mercury Free Restorations

» Invisalign Orthodontics

Invisalign offers you that perfect smile that you’ve always dreamed of. Using the latest advancements in orthodontic technology, these virtually “invisible” aligners will help you create that beautiful smile that will enhance both your appearance and self-esteem.

To learn more about Heritage Family Dentistry, call 865-816-9211 or visit them online at www.hfdsmiles.com. Your new smile awaits you.

Heritage Family Dentistry

11121 Kingston Pike, Suite C
Knoxville, TN 37934
865.816.9211
www.hfdsmiles.com

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Smoky Junction Model Train Exhibit is Back at the Great Smoky Mountains Heritage Center


Last winter the Great Smoky Mountains Heritage Center unveiled their newest holiday tradition with the Smoky Junction Model Train Exhibit, and since that time, the members of the Maryville Model Railroad Club have been painstakingly busy in their workshops adding intricate details and design elements to the displays.

“We have added so many great new things to discover and cannot wait for folks to see all that we have created!” said Allan Gartner, Club President. Everyone, including our spouses, has been getting into the work.”

“Getting to see the reactions on the children’s and parents’ faces last year made the all the work and planning well worth it,” said Logan Hull, Director of Special Events at the Heritage Center. “It truly felt like the holidays! The members of the MMRC put so many hours into the preparation and presentation of the exhibit, we couldn’t be happier with our partnership!”

The unique history of the region served as the inspiration behind this seasonal event, and the lumber industry was a key reason for the several communities in Blount County. In the early 19th century, The Little River Lumber Company started hauling lumber out of what is now the Great Smoky Mountains National Park. This lumber and the various products related to logging were vital to the community and surrounding areas and were shipped across the country to places like Chicago and many other major cities. After the founding of the National Park, it was the Citizen Conservation Corps (CCC) who was able to utilize these now unused railroad beds and turn them into the hiking trails we know and love throughout the Smokies.

After a successful first year, there have been several new additions to the exhibit for this holiday season. One of the new models to see is a replica of the Little River Sawmill that was once located along the Little River in Townsend. More than 90 hours, all volunteered by the MMRC, have been put into this one piece, and it will be completed right before the exhibit opens to the public on Friday, November 8th. The history of the locomotives and lumber in East Tennessee is in H/O scale, which is 1:87, which makes an H/O scale hotel the size of a loaf of bread. With some of the buildings having more than 1,600 parts, the tedious attention to detail is shown in the final product.

Another new addition for 2019 is the Smoky Junction Train Discovery Zone for kids. The Great Smoky Mountains Heritage Center is offering the chance to be creative and enjoy family time with your kids in our brand new, hands-on Train Discovery Zone. Bring out your junior engineers and conductors, as well as your own inner child, to create, design, and build your very own train landscape. The Heritage Center will supply the track, trains, and toys, and you supply the imagination. Complete with multiple building tables, lots of track, trains, and wooden building logs to create your very own miniature village, everyone in your family will be sure to bring out the curiosity and creativity in all generations. The Smoky Junction Train Discovery Zone is sponsored by Blount Partnership.

The Smoky Junction Model Train Exhibit and the kids’ Train Discovery Zone will be chugging along on Fridays, Saturdays, and Sundays from November 9th through January 5th. Admission to the exhibit is included in museum admission ($8 adults, $6 seniors and children ages 6-18). It can also be purchased separately for only $4 for ages 6 and up. The experience is free to the members of the Heritage Center. Each day that the trains are running a knowledgeable member of the MMRC will be on-site to answer questions and to show how they operate the trains.

Smoky Junction Model Train Exhibit is made possible by the generous support of our sponsors: Blount Partnership, East Tennessee Foundation, Richardson Construction, and Herb Handley.

The Great Smoky Mountains Heritage Center, which opened in 2006, preserves, interprets, and shares the history and culture of the diverse peoples and Native Americans who have inhabited the Southern Appalachians, including the Great Smoky Mountains National Park, and offers exhibitions and programs for educational and cultural enrichment. It is a registered 501(c)(3) not-for-profit organization. Located on the “Quiet side of the Smokies” in Townsend, Blount County, the Heritage Center offers gallery exhibits, educational programs, demonstrations, and festivals that guide you on an historic journey through time to visit the diverse cultures of Townsend and Tuckaleechee Cove.

For more information, call the Heritage Center at 865-448-0044 or visit www.gsmheritagecenter.org.

 

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Fitness Together


Test, Correct, and THEN Train!
By Andrew Henderson, Owner of Fitness Together

A personal trainer since 1997, I have witnessed many fitness trends come and go, including super-slow training, boot camps, High Intensity Interval Training, cross-training gyms, and even hanging upside from drapes suspended from the ceiling. And yes, there’s some benefit to each of these fitness options… for the right person.

What I love about personal training is how we can recommend the best type of exercises for each client’s current fitness and mobility level. But first we need to assess the client and their ability to move properly.

To receive the greatest benefit from your exercises, you should focus first on the areas of your body that are most likely to cause future problems. That may be weak core muscles, inflexible muscles, and poor posture from too much time on computers, smartphones, behind steering wheels, or poorly rehabilitated injuries that still plague you. And almost all of us sit way too much.

Typical gym assessments often include the standard weight, blood pressure, and body fat percentage. But fitness professionals are realizing the benefit of seeing how well people move. Programs like Functional Movement Screening© (FMS) help trainers identify flaws in how clients and athletes move and prescribe the appropriate stretches and exercises to help make improvements. Equally important is it lets trainers and clients know which exercises to avoid.

The goal of exercise should be to feel better. Knowing what to do and what not to do is the logical first step in a new or existing exercise program. Successful trainers will take time to do baseline measurements with you, as well as determine how well your body moves. They will show you exercises and stretches you can do at home to help improve your in between days at the gym. They will reassess so you can track your progress over time and make adjustments to your program as needed.

If working with a professional trainer sounds appealing but beyond your budget, training is likely less than the cost of a few meals at a nice restaurant. You will discover what exercises are best for your particular body, eliminating the pain and frustration from injuries and poor results caused by choosing the wrong exercises. Train smart and be kind!

Fitness Together
865.273.0380
www.knoxstrong.com

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The Town Framery & Gifts


The Town Framery & Gifts

Fall Open House

October 18 & 19

Get ready for a Fall Open House two-day extravaganza! Enjoy the works of local artists and crafters and the début of fabulous Christmas décor, accessories, and gifts.

Shop for ornaments, holiday greenery, wreaths, and other accents to decorate your home for fall and Christmas. Prepare your table for all your family and friends with new table linens, from placemats and napkins to table runners and centerpieces… The Town Framery & Gifts has you covered! Shop for unique gift ideas perfect for the holidays, weddings, house warmings, birthdays, and more.

Sample all of the dips from Rabbit Creek and jellies from Copper Leaf that are available at the shop for quick and delicious hors d’oeuvres for your next get-together.

Enjoy sales tax-free shopping both days, along with a discount coupon on your next framing order! Don’t forget to register for door prizes each day!

The staff and volunteers of The Town Framery & Gifts look forward to serving you at the Fall Open House on October 18 and 19 from 10 am to 4 pm both days! Think big… shop small!

The Town Framery & Gifts

12814 Kingston Pike
Farragut, TN 37934
865-671-6627
www.thetownframery.com

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Bobby Todd Antiques


“Making Spirits Bright”

The Bobby Todd Christmas Open House

Bobby Todd Antiques is hosting their annual Christmas Open House on Thursday, October 17, from 10 to 6 at 4514 Old Kingston Pike in the iconic UP and Down Gas Station Building in the Bearden district.  The Open House continues on Friday, October 18, and Saturday, October 19, from 10 to 5 and Sunday, October 20, from 1 to 5.

Each year Bobby Todd is transformed into a Christmas wonderland that captivates children of all ages.  From the magical holiday displays to the whimsical and nostalgic holiday décor inside, Bobby Todd evokes a vintage spirit that will take you back to cherished childhood memories.  Featured Christmas lines and artists include Byers’ Choice, Lori Mitchell, Shiny Brite, Cody Foster, Bethany Lowe, and Joe Spencer.

Bobby Todd’s sales associates have been as busy as Santa’s elves displaying these unique holiday décor items.  During the Christmas Open House, Bobby Todd will also unveil their newest gift selections, quality antique furniture, and colorful accessories for your home.  Find something for everyone on your shopping list with an extensive selection of candles, jewelry, scarves, men’s gifts, tabletop, and holiday décor.

As always, Bobby Todd offers complimentary holiday gift bag packaging, which makes it the perfect place to “wrap up” your Christmas shopping.  Watch eyes light up every time someone receives a gift in a Bobby Todd gift bag.

During the Bobby Todd Christmas Open House, be sure to register to win fabulous door prizes, enjoy scrumptious holiday treats, and visit with old friends and make new ones.  Also, Halloween décor will be on sale just in time for the season!

Parking is available on the upper level where the retail shop is located and also on the lower level in front of the Bearden Beer Market.    

For more information regarding the Bobby Todd Christmas Open House, visit www.bobbytoddantiques.com and click on the events tab, or like us on Facebook for weekly updates.  Make the Bobby Todd Christmas Open House a part of your holiday tradition!

Bobby Todd Antiques

4514 Old Kingston Pike

Knoxville, TN 37919

865-249-6612

www.bobbytoddantiques.com

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Marsh Wealth Management


The Only Things in Life that Are Certain
By Yvonne Marsh, CFP®, CPA

I’m sure you’ve heard the saying, “Nothing is certain in life except death and taxes.” It’s kind of true, actually. And my job is to make sure that the “tax” part is kept to a minimum.

There are actually several different types of tax triggered at someone’s passing, including estate tax and income tax. Under the current tax code, estate tax only comes into play if you have more than $11.4 million in assets, so for the vast majority of us, it doesn’t apply. But income tax is another story, and that depends on what type of account is inherited and whether beneficiaries have been named or not.

Bank accounts and non-retirement investment accounts are not taxable to your heirs. They get a “step-up” in tax basis, meaning any unrealized gains are wiped away, and the inherited assets have a new, stepped up basis. Accounts are retitled into the heirs’ names and they’re done. Easy enough.

Pre-tax retirement accounts: These are the MOST complicated accounts to inherit by far. They are taxable to your heirs as they receive distributions. Spouses have the unique ability to combine an IRA with their existing IRA and continue as if they always owned the account. They use their own age for Required Minimum Distribution (RMD) rules and wait until age 70½ to begin taxable withdrawals.

Non-spouse beneficiaries can take a lump sum distribution, or withdraw the balance over five years, or transfer the balance into an Inherited IRA and begin taking RMDs based on their age. The most tax-advantageous method is to set up an Inherited IRA. But many times beneficiaries don’t understand these options and inadvertently take a fully taxable lump sum distribution. In that unfortunate circumstance, almost 40% of your hard-earned retirement account could go to the IRS rather than to your heirs.

An integral part of financial planning is ensuring that all beneficiaries are properly named, accounts are property titled, and your estate planning structure is in place to avoid accidental taxation at your passing. If your financial professional isn’t talking to you about this critical topic, you should be talking to us instead. Call or email to set your complimentary meeting today.

Marsh Wealth Management, LLC
Fiduciary Registered Investment Advisor
504 Ebenezer Road
Knoxville, TN 37923
865-622-2162
ymarsh@marshpros.com
www.marshwealth.com

Financial Planning & Investment Advisory Services are offered through Marsh Wealth Management, LLC (“MWM”), an independent investment advisor registered with the state of Tennessee. Yvonne Marsh is an Investment Advisor Representative of MWM in the state of Tennessee. Marsh Professional Group, LLC is a TN registered public accounting firm and a separate legal entity from MWM. For a detailed discussion of MWM and their investment advisory fees, see the firm’s Form ADV on file with the SEC at www.adviserinfo.sec.gov.

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believeRX


believeRX

Your Vital Link to Health and Well-being

Local pharmacist and entrepreneur, Ellen Phillips, recently realized her decades-long dream of launching a totally new concept in pharmaceutical care, believeRX. Located at 9627 Countryside Center Lane near the intersection of Middlebrook Pike and Bob Kirby Road in Knoxville, Ellen and her compassionate and caring team of highly trained pharmaceutical associates have embarked on a mission to help you to forget everything you thought you knew, and despised, about big box store pharmacies. Like much of today’s healthcare marketplace, pharmacies have also evolved into cold and impersonal assembly-line type experiences where customers are treated with indifference and a rare smile.

believeRX recognizes that your local pharmacy can and should play an important role in your family’s total healthcare and wellness alongside all of your other healthcare providers. Reminiscent of the local corner pharmacy you may remember as a child, believeRX combines the personal and caring touch of the almost non-existent neighborhood pharmacy with today’s rapidly evolving healthcare industry. With more than 20 years of first-hand experience as a pharmacist to draw upon, Ellen and her team have created a holistic and interactive approach to your pharmaceutical experience designed to help you “Live Your Best Life.”

In this issue of Everything Knoxville, Ellen shares the positive health and well-being benefits that believeRX offers to each of their patients.

EK: Tell our readers about yourself.

Ellen: I have both retail and some clinical hospital pharmacy experience and have been a retail pharmacy manager for most of my career. I have been a pharmacy preceptor for several pharmacy schools and won the Pharmacists Excellence Award in 2016. I am also a Certified Health Coach with BrainMD and ACE Fitness.

EK: Why do you feel that most pharmacies today offer such a highly impersonal patient experience?

Ellen: I believe in large part it’s because large pharmaceutical providers view the people entering their stores as numbers and not individuals with needs. There is little or no incentive offered by employers to their associates to provide customers with a higher level of customer service.

Another important component is one of staff selection. Are you simply filling a slot or are you adding a valued member to your already winning team? At believeRX, we search for highly skilled team members with a passion to serve our patients rather than someone just looking for a position. It really comes down to “passion” versus a “paycheck.”

EK: When employed by a large retail chain, did you ever experience “what if” moments as a pharmacist where there were lost opportunities to better serve your customers?

Ellen: Unfortunately, there were. As an employee, you were required to follow the rules. You follow an established routine that doesn’t encourage creativity or thinking outside the box. I’m nonetheless grateful for these real experiences, as I began to imagine how the services we provided could be improved upon to better serve the needs of our customers.

One “what if” moment for me that I will never forget included a terminally ill patient who was experiencing difficulty getting his required medications from his doctor’s office. I told him that he was the most important thing to me. I helped him get the needed medications. Once placed in a hospice, when he could no longer visit our Knoxville location, his mother began to pick up his medication for him. After he passed, she came to me and said, “You know why we came here, don’t you? We live in Crossville, and my son refused to allow the hospice to send his prescription anywhere else.”

That was a defining moment for me in my career and the foundation upon which we want to build believeRX. I’m truly grateful for our team, as well as the patients, most of whom I have been privileged to work with during the last 20 years. We have patients who have been with me since the beginning of my career, and they place their trust in our team to this day!

EK: Describe the believeRX business model and tell our readers about the services you offer.

Ellen: believeRX is a three-in-one business model. We are a retail pharmacy that offers home delivery after hours for our established patients, a specialty pharmacy that offers delivery and counseling in the home by a licensed pharmacist, and we offer the best pro-active health products over the counter. In fact, we are exactly the opposite of the typical pharmacy you are used to. All of our staff members receive additional training to become Certified Health Coaches, because we believe it’s time to focus on becoming the best version of ourselves that we can be.

Our services include:

» A full-service pharmacy that accepts all prescription insurance plans: If you discover that your medications are too expensive, we’ll work with you to find a lower cost alternative that puts your health first.

» After-hours delivery service: If it’s after hours and you need an urgent medication, we have you covered with our after-hours delivery service. Established patients can use our after-hours drop box for their prescription. Call the after-hours phone number and go home and relax while we take care of the rest. Once your prescription is ready, we’ll personally deliver it directly to your home.

» Specialty medications that are high-cost oral or injectable medications used to treat complex chronic conditions: Our goals are to find a way to get the medication covered, to meet the patient where they are and counsel them to get the best results by helping them treat or avoid side effects and by personally delivering to their homes.

» Vaccinations (including travel vaccines): We will also notify you when you are due for vaccinations in order to avoid immunization gaps.

» A series of medical screenings such as Hemoglobin A1c, Total cholesterol screenings, blood pressure, and blood glucose readings.

» We also offer genetic testing, which makes your medication selection more personal. There are two tests: PGx and CGx. These tests can help a patient avoid trial and error and also avoid major side effects. There is a test for regular medications and one for cancer patients to help select the correct therapy based on their genetics.

» We carry a large selection of CBD products in different formulations such as gummies, popcorn, creams, tinctures, flavored and unflavored, and much more!

» A large selection of Pro-Active Supplements: Not all vitamins are created equal, so innovation and experience matters. We will offer only the latest supplements with multiple health benefits, taking advantage of the newest technologies to deliver cutting-edge formulas.

» We offer three free 8-minute Bemer sessions. Bemer is a completely painless way to improve microcirculatory blood flow by up to 30%. With Bemer, you can improve blood circulation and increase your endurance.

» You also have the option to try red and infrared light therapy. Red light therapy uses low-level wavelengths to treat skin issues such as wrinkles, scars, and persistent wounds. Infrared light helps enhance circulation in the skin, modulate sleep, ease pain, reduce inflammation, and protect oxidative stress.

EK: What are your hours of operation?

Ellen: We are open 8:30 am to 7 pm Monday through Friday, 9 am to 5 pm Saturday, and 12 to 5 pm Sunday.

EK: Tell us how your motto, “Live Your Best Life,” impacts the customer experience at believeRX.

Ellen: At believeRX, we invite you to discover a level of compassionate care focused on you and your family that you might have thought no longer existed in today’s assembly line healthcare experience. Our team will listen carefully to you and provide you with a level of care designed to meet and exceed your unique needs. Not just another big box store pharmacy, believeRX is a pharmacy with a heart for your family. Our name says it all. “We Believe in You” and your goal for better health, well-being, and longevity.

EK: How can our readers learn more about believeRX?

Ellen: Visit our website at www.mybelieveRX.com or call us at 865-214-6672.

believeRX

9627 Countryside Center Lane

Knoxville, TN 37931

865.214.6672

www.mybelieveRX.com

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