Knoxville Plastic & Craniofacial Surgery

For You, For All

By Jason J. Hall, MD, FACS

Every once in a while, usually in the quiet of the early morning hours when I’m the only person in the house that is awake, I get a chance to reflect on what it is that I do every day. Those moments, sitting in the stillness (in front of the fireplace… sometimes with the AC on), it dawns on me the magnitude of what I have the privilege to do as a career.

Sure… you probably watch “Botched’ (as I do occasionally – it’s hysterical) and think that my job as a plastic surgeon is nothing more than a never-ending parade of Michael Jackson wannabes, Human Ken dolls, and Kardashian acolytes. If you were a fly on the wall, though, you’d see the truth. You’d see the mother of three who wants her body back because she doesn’t feel like herself anymore after having children. You’d see the 20-something who feels insecure about a nose that is crooked or much too large for her face. You’d see the 50-something who feels like he’s 70 and wants his face and neck rejuvenated. And you’d see the scared parents of a child that was born with a birth defect, needing her skull completely reconstructed. And that is all on a random Tuesday in September.

The question that I asked myself when I began a career in plastic surgery is, “What is the common thread between each of these patients?” Not the procedures, certainly. Plastic surgery is the last true “general” surgery discipline left. We operate from the head to the feet and on most body parts in between. What these patients have in common is that I am able to help improve the quality of each one of their lives. The mother of three will now go out with her husband and friends feeling more confident in the way she looks. The rhinoplasty patient will no longer feel insecure about her nose. And the child will not grow up feeling as though she is different from her peers. Seeing a patient through a physical transformation that improves their psychological well-being, as well as their overall level of confidence, is truly powerful. In many ways, this mirrors what happens when we give back to others. The emotional and psychological boost we feel is worth much more than what we give away, whether it is our time, our money, or our service.

Plastic surgery, at its core, is about improving the quality of life for each and every patient we come in contact with. Nowhere is this better exemplified than in the field of mission surgery.

In the developing world, being born with a cleft lip introduces a whole host of problems that don’t exist here in the US. The child and their family are socially ostracized. Also, children born with a cleft palate are at high risk to starve to death – without help feeding early on, many of these children are unable to get enough nutrition to grow.

Without intervention of a host of medical mission organizations, most of these children would never have the chance to live a full life, if they made it to adulthood at all.

From day one, my practice has been dedicated to helping fill the need for charity in our community and across the planet, both by example and by inspiring others to give back themselves. For our employees, we provide extra paid time off to participate in mission work of their choosing, as well as a small stipend to offset the cost of travel. For our patients, we created the “For You, For All” program. This program allows you to participate in global medical missions and help children who would otherwise go without the surgical treatment they need. Participation in the program is easy – by choosing to come to our practice, you automatically help without even knowing it. For every dollar you spend – on Botox, filler, skincare, lasers, and even surgery — a portion of that is donated to mission organizations that provide surgical treatment to children in developing countries.

Whether it is donating to your favorite local charity, volunteering your time at church, or traveling across the planet to help folks you’ve never met, please get involved. Let’s all strive to leave the world a little better than we found it. Together, we can truly make a difference.

Knoxville Plastic & Craniofacial Surgery
9239 Park West Boulevard, Suite 202
Knoxville, TN 37923

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Bobby Todd Antiques

“Making Spirits Bright”

The Bobby Todd Christmas Open House

Bobby Todd Antiques is hosting their annual Christmas Open House on Thursday, October 19, from 10 to 6 at their new location in Knoxville at 4514 Old Kingston Pike in the iconic UP and Down Gas Station Building in the Bearden district. The Open House continues on Friday, October 20, and Saturday, October 21, from 10 to 5 and Sunday, October 22, from 1 to 5.

Each year Bobby Todd is transformed into a Christmas wonderland that captivates children of all ages. From the magical holiday displays to the whimsical and nostalgic holiday décor inside, Bobby Todd evokes a vintage spirit that will take you back to cherished childhood memories. Featured Christmas lines and artists include Byers’ Choice, Lori Mitchell, Shiny Brite, Cody Foster, Bethany Lowe, and Joe Spencer.

Bobby Todd’s sales associates have been as busy as Santa’s elves displaying these unique holiday décor items. During the Christmas Open House, Bobby Todd will also unveil their newest gift selections, quality antique furniture, and colorful accessories for your home.

As always, Bobby Todd offers complimentary holiday gift bag packaging, which makes it the perfect place to “wrap up” your Christmas shopping. Watch eyes light up every time someone receives a gift in a Bobby Todd gift bag.

During the Bobby Todd Christmas Open House, be sure to register to win fabulous door prizes, enjoy scrumptious holiday treats, and visit with old friends and make new ones.

The Knoxville store has officially transformed into Bobby Todd, with new signage and all the wonderful merchandise that you have come to expect at Bobby Todd. Parking is available on the upper level where the retail shop is located and also on the lower level in front of the Bearden Beer Market.

For more information regarding the Bobby Todd Christmas Open House, visit and click on the events tab or like us on Facebook. Make the Bobby Todd Christmas Open House a part of your holiday tradition!

Bobby Todd Antiques
4514 Old Kingston Pike
Knoxville, TN 37919

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The Lily Pad

Fashion Fights Back

By Brenda Bryan, Owner of The Lily Pad

When recalling special moments and memories in the life of The Lily Pad, none is more memorable or meaningful than our first annual Fashion Fights Back fashion show last October. On a beautiful sunny October afternoon, 10 of our customers who were either fighting their battle with breast cancer or are breast cancer survivors modeled fall fashions at The Lily Pad. To support and honor our many customers and friends whose lives have been touched by this disease, we have pledged to support them in the way we do best… Fashion Fights Back!

As you know, nearly 250,000 people will be diagnosed with breast cancer this year… your mother, sister, daughter, wife, or even you! We have committed to give a portion of every item sold on this day to the American Cancer Society. Last year we raised more than $1,000 to help fund innovative research and provide free information and support programs to patients and caregivers.

On October 19, we will be honoring 10 more of our friends and family members who have witnessed firsthand the dreaded diagnosis of breast cancer. Please plan to join us at The Lily Pad as we again present Fashion Fights Back, a show by women for these women who are such an inspiration to all of us. There is no charge to attend the show, refreshments will be served, and a spring trunk show from Joseph Ribkoff will also be a special part of this incredible day.

We encourage you to RSVP at either 423-337-5537 or since we will have treats for everyone attending! Join us at The Lily Pad as FASHION FIGHTS BACK!

Second Annual Fashion Fights Back Fashion Show
October 19 at 2:30

Honoring our ladies who have fought back! Join us as we celebrate the women in our lives who’ve been affected by cancer and to learn how we can make a difference in the lives of ALL women. Hosted by Brenda Bryan of The Lily Pad Boutique, Joseph Ribkoff Designs, and Renee Fisher of arT by fisher & kathryn bartow cosmetics. Angela Mathis, American Cancer Society Regional Senior Community Manager, will be our guest and will be available to answer any questions.  Your ticket to the fashion show will be a donation to the American Cancer Society. Call 423-337-5537 or email to reserve your seat.

The Lily Pad Boutique
209 N. Main Street
Sweetwater, TN 37874

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Shae Design

In Over My Head: Designer to the Rescue

By Ashleigh Sawdon

This is not my first rodeo, I figured. I got this. See, I’ve renovated three kitchens in the past and designed a new one from scratch. No problem.

I’d bought a little fixer upper in Knoxville with a 1985 kitchen, which was, to say the least, far from a dream kitchen. The entry foyer opened into a solid blank wall (behind which was hidden the dark, old, depressing kitchen – shut off from the rest of the house but with possibilities). It was full of dark wood cabinetry with what I began calling “Rococo meets Byzantine” style hardware. The kitchen shelving all sagged dangerously in the centers of the shelves. There was no saving any cabinetry or appliances.

I’m a cook, so I wanted – no, needed – a fabulous kitchen with massive counter space, storage, and a gas cooktop. None of that existed. No counter space. No gas. And the cherry on top? My house is built on a slab, which means rerouting plumbing and electrical is that much harder.

My original objective was to do this as inexpensively as possible by opening up a few walls but retaining much of the original footprint of the kitchen. I began working to lay out my new kitchen myself. Then I read the fine print. If my measurements were off by even 1/4 inch, I’d end up with $10K in cabinets sitting in my garage, which would have to be shipped back at my expense to resize. Oops. I’m a concept person, not a detail person. Maybe I need help.

I was brand new to Knoxville and didn’t know anyone in the kitchen design field. I saw Shae Designs’ column in this magazine, called to book an appointment, and fell in love the minute they walked into my foreboding little house.

Shae’s energy and enthusiasm coupled with her team’s insights and planning meshed with my creative juices. You might think that three strong-minded, creative people all pitching in on one project would develop friction. Far from it. We thrived on each other’s ideas and the challenges. We were off and running.

Shae came back with three different designs. The first two had significant improvements over my original design. I loved them both and was mentally weighing my odds when they showed me the third design. My concept and my kitchen were about to change dramatically. Why be constrained by the existing footprint? There was so much wasted space and so much that could be done differently. Open your eyes, Ashleigh.

The third layout blew my mind. Entire walls removed, the whole front of the house opened to light and air. A huge island and second countertop/bar big enough for several people to cook and prep. But could I afford it? I mean, we’re talking massive changes here. Turned out the third mind-blowing design was not the most expensive. I could afford it.

Did I mention that their designs were shown in 3-D? As we talked and I asked for some changes, they worked their magic, and everything we discussed appeared on the screen. We worked through cabinetry options, and I got exactly what I wanted. With Shae Design’s cabinetry options, I could afford the look without cost overruns.

But the process didn’t stop there. I already knew what color scheme I wanted, the old brick New York SoHo flooring I’d dreamed of, what countertop options I would search for, etc. And at every step it became a collaborative effort. They took my requests and improved on them. They referred me to contractors, granite and marble suppliers, and even an appliance store who made my dreams come true – without breaking the bank.

I got visits and estimates from their recommended contractors. I could have happily worked with any of the three. Except for one thing. I fell in love again… with Paul Fritts of Ace Home Improvements. On the spot. Then I continued to fall in love with each of his crew. They are true craftsmen and artisans, and they’d worked with Shae so often that they could complete her sentences.

I won’t tell you that the renovation was flawless. Like any renovation, we had hiccups. Some big, some small. But none that could not be modified with a little creative thinking and Paul’s crew innovatively making changes on the fly to make dreams come true.

We added several design elements, additional storage in two other rooms, and storage/display ideas for special pieces that added elegance and grace. These were huge changes, and still we stayed pretty close to budget.

As my new kitchen evolved, I was ecstatic. It was worth eating off a card table, cooking on a baby Weber grill, and washing dishes in the bathtub for seven weeks.

My kitchen is the center of my home, and every room that surrounds flows seamlessly. It is the perfect solution, and if I do say so, a showplace. People are slack-jawed when they see the finished product. So am I. My kitchen and dining are ideal for entertaining, gathering, friends perched at the bar, on the window seat, with wine and laughter and camaraderie.

Thank you Shae and everyone at Shae Designs. Every single one of you has been a delight to work with. In fact, Shae Designs is our go-to favorite. Not just for cabinetry, but furniture, accents, lighting, and advice. We will be friends for a long, long time.

Shae Design Studio
10420 Kingston Pike, Suite C
Knoxville, TN 37922

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Self-Employment – Beyond Virtual Reality

By Tom Irmen

Several years ago I attended a luncheon that featured a retired Air Force General who shared with us his decades-long military career. What I remember most about his experience was how he invested years of personal effort positioning himself for a much coveted career within the Pentagon. He went on to discuss his disillusionment with his newfound Pentagon position, where he had once hoped to be able to make a genuine and lasting contribution. He suggested that if a totally dedicated individual invested their entire career at the Pentagon, working 24/7, their contribution would likely go unnoticed.

I think this general’s observations may also accurately describe how many professionals who have worked in the nation’s largest corporations must feel about their careers, a feeling that despite devoting one’s entire energy to a cause, that very few substantive changes resulted. I believe this common sense of frustration frequently serves as a catalyst for those individuals departing the corporate world and instead pursuing careers in the world of small business.

One advantage resulting from a self-employment career, although it can also be frustrating at times, is that our responsibilities range from those of a CEO to those of building maintenance. Regardless, self-employeds are treated to a front row seat for most every decision they make, unlike their large corporate counterparts. 

Leading a small business is an incredible learning experience that includes a great many moving parts, requiring that you wear a multitude of hats, including management, marketing, finance, legal, production, and a host of others. The experience can be exhilarating for most and perhaps a bit overwhelming for others. You are afforded an opportunity to see the “big picture” rather than the limited view offered in a larger corporate environment.

Small business owners typically make important decisions in far less time then would have been possible in the corporate world, allowing them to take greater advantage of opportunities in a more timely manner when the greatest upside potential for success exists. True, we don’t have many of the other perks offered by the major corporations, but self-employment offers you a front row seat to where the real action is and places you squarely on the competitive playing field – an experience that those in the corporate world can only fantasize about. Self-employment offers you a level of reality that simply doesn’t exist in today’s corporate realm.

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Surface Doc

Surface Doc Thanks Knoxville for a Great 10 Years

By John Fitzwilliam

When I recently mentioned to my wife that we have been in business for eight years, she immediately corrected me. We are actually beginning our 10th year! Has it has been that long? Nearly a decade in business? I am overwhelmed and humbled when I think about all the amazing people that have invited us into their homes. I can’t begin to express our gratitude to our clients for giving us an opportunity to earn their trust. Thank you so very much.

We first launched Surface Doc in the fall of 2008 specializing in interior tile and grout cleaning, as well as carpet. Throughout the years, we have expanded to cleaning and sealing most all interior and exterior surfaces, including exotic stone hardscapes, countertops, concrete, re-polishing marble floors and glass shower doors, cleaning/sanding and sealing of brick pavers, as well as epoxy garage coatings. We have also had the privilege of working with some of East Tennessee’s best custom home builders, as well as many thriving businesses. Our company caters to owners with high standards who are looking for specific results done in a professional manner. We gladly accept this challenge from every client, knowing that when we succeed, we have made a new friend.

As we celebrate going into our 10th year, we are proud to announce that we will be offering Soft Washing of roofs and siding. Does your roof have black staining? Is the siding of your home looking a little green? Don’t worry, we can now remove it safely without causing damage to your home or landscaping. This unique process removes the black and green algae growth from delicate surfaces like wood and clay shingles and shakes, as well as stucco, without using damaging pressure.

This autumn, as you prepare your home or business for the upcoming holidays, why not trust the company that thousands of other East Tennesseans have trusted? We can deep clean and seal most any surface inside or out. Give us a call today to receive your free estimate. We are anxiously awaiting your cleaning challenge.

Surface Doc

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Lighthouse Outdoor Lighting

Curb Appeal Isn’t Just for Daylight Hours

By Heath Myrick, Owner of Lighthouse Outdoor Lighting

“Home Sweet Home.” You may not have a framed blue needlepoint of this expression hanging on your wall, but we all feel it. Our homes are where we feel most comfortable. Home is where we are truly ourselves, and we reflect this in how we keep them, how we decorate them, and how we landscape them.
You take great pride in your home, and you want it to be beautiful inside and out. You may think you need to find a landscaper to design pathways and ponds and plants that express who you are and what you want your home to be, but there’s an important part of landscape design that is often overlooked: Landscape lighting design.

The right landscape lighting design can turn your house into a showcase just as quickly as poor lighting design can reduce it to little more than an eyesore. Curb appeal isn’t just for daylight hours. If you spend your entire landscaping budget on plants and flowers, you only have curb appeal for half the time! Good landscape lighting design should draw attention to the architectural details you fell in love with when you purchased your home and highlight features in your landscape design, bringing beauty and drama to your yard, all while increasing the value of your home.

Every home has its own personality and unique features. An experienced landscape lighting designer can show you how to accentuate those features by creating a truly breathtaking panorama that only the nighttime hours provide. A minimalist design uses landscape lighting to highlight your home and walkways in an understated way, whereas a statement approach uses more lights to highlight your home’s features with a more dramatic effect. A balanced approach, on the other hand, focuses on your home’s symmetry and landscape plantings. If your primary interest is safety, you can focus instead on landscape lighting for security.

Today a growing number of homeowners are selecting a more natural approach that uses landscape lighting to duplicate the way in which the natural moonlight dances through the trees and other plantings you may wish to highlight. Regardless of your preference, an experienced professional landscape lighting designer can assist you to achieve the approach that most appeals to your desired nightscape.

If you’re considering outdoor lighting, I invite you to contact Lighthouse Outdoor Lighting, East Tennessee’s first choice in exterior lighting, at 865-484-4011 today. Also, visit to discover your home’s true showcase quality look no matter what the time of day.

Lighthouse Outdoor Lighting

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Ms. C’s Bed & Biscuits

Halloween Tips for Fido

This Halloween put yourself in your pet’s paws. Try to think like your pet would think!

Your pets can not differentiate Halloween from any other day of the year. Jovial, good fun can become a threat to your dog. Halloween guests may be perceived as intruders, making the best natured pets nervous, irritable, unruly, and possibly snapping.

Most dogs are happier in the quiet comfort of their home. On Halloween night, do not leave your dog in the backyard; there have been reports of taunting, feeding, agitating, and even poisoning on Halloween. A nervous dog will bark and howl at the constant foot traffic. Do NOT put your dog in the car or the garage. One half hour prior to trick or treat time, put your dog in a secure, quiet place in your home as far away from the greeting door as possible. Depending on the dog, you may crate him. If your dog greets the guests, keep him on a leash, as pets can become stressed, feel threatened, and may growl, lunge, or run out the door.

Keep candy out of reach, as it is NOT intended for pets. Chocolate can be especially dangerous. Candy wrappers are dangerous and can cause intestinal blockage.

Safety of our four-legged kids is priority number one for all the staff at Ms. C’s Bed & Biscuits, where we provide a safe and secure environment for your dogs. Call to schedule your tour today.

Ms. C’s Bed & Biscuits
2145 Beals Chapel Road
Lenoir City, TN 37772

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Northshore Urgent Care

Northshore Urgent Care

“Where the doctor is always in”

While most of us hope to avoid the hospital emergency room, life’s unexpected realities often necessitate emergency or urgent care visits. When the unexpected occurs, whether fever or flu symptoms, stroke, heart attack, allergic reactions, animal bites, severe burns, cuts/lacerations, or broken bones, you or your loved one will need immediate treatment.

Until now, patients typically sought medical care at their hospital’s emergency room. Today, however, as a result of the latest innovation in the healthcare industry, patients have an alternative that provides the same high level of care that they would receive in an emergency room but with shorter wait times and at a fraction of the cost.

Northshore Urgent Care, founded by Keri McFarlane, MD, is a family owned clinic offering urgent medical care without an appointment. Functioning much like a mini emergency room, Northshore Urgent Care can treat fevers, flu symptoms, allergic reactions, animal bites, broken bones, and an entire host of other urgent, non-emergency conditions.

In this issue of Everything Knoxville, we are pleased to bring you this interview with doctor, entrepreneur, and mother, Dr. Keri McFarlane.

EK: Dr. McFarlane, tell our readers a little bit about your training and experience.

Dr. McFarlane: Since I was eight years old, I have known that all I wanted to be was a doctor. I went to medical school at East Carolina University and from there completed my residency in Family Practice at Bayfront Medical Center in St. Petersburg, Florida. I was in private practice for a couple of years and then had the opportunity to do a trauma fellowship at Bayfront. I have been doing emergency medicine since 2004 in a multitude of ERs.

EK: How did your experience as an emergency room physician lead to the launching of Northshore Urgent Care?

Dr. McFarlane: It has always been a dream of mine to own my own clinic, and my experience in the ER, where I was exposed to a wider variety of medical emergencies than one might expect to experience in a typical private practice, has contributed greatly to my ability to treat my patients. I envisioned a treatment center where you could receive great care that was both fast and convenient – a place where you were treated as an individual and where you could get in and out without the long wait times often experienced at hospital ERs.

Throughout the years, as medicine has changed, I have felt that we have lost that personal touch that we called the art of medicine. Today a growing number of physicians have left private practice to join large healthcare corporations. While that has freed them up from the enormous administrative burdens associated with private practice, it has come at a cost. Physicians are told how many patients they must see in a day and how long they can spend with each individual. Because my team and I are committed to the goal of providing patient-centered and compassionate care at a level that you might have thought no longer existed, I created Northshore Urgent Care.

EK: How has being a mom helped you provide a higher level of compassionate care for your patients?

Dr. McFarlane: Being a mom has taught me to really listen – listen to every patient, and don’t always go by disease process or the book. Sometimes it is not as easy as black and white. My kids may look like each other, but they are very different. Each patient, while they may have the same symptoms, is very different, and your care has to be individualized. So I listen to all of their concerns and answer all of their questions. I take everything into consideration to provide the best quality of care. And, most importantly, being a mom has taught me a lot more about patience.

My kids have also played another important role in my practice, as they helped me design the children’s waiting room. I am sure that you will be able to discern their influence when you visit our clinic. They contributed some great ideas.

EK: How would you differentiate between a typical emergency room and your urgent care clinic?

Dr. McFarlane: We are able to provide much of the same care that you get in the emergency room but without the wait. We have x-ray on-site and can splint you and refer you if needed. We have the capability of giving IV fluids and IV antibiotics. We have on-site lab testing and can provide most labs/tests in as little as 10 minutes.

EK: At Northshore Urgent Care, all patients are seen by a board certified MD. How is that different from other urgent care clinics?

Dr. McFarlane: Some other clinics may have a MD on-site or available, but most times you are still seen by a FNP or PA. At Northshore Urgent Care, you will always be seen by a MD.

EK: You have been successful in significantly reducing patient wait times, but you have also helped your uninsured patients reduce their out-of-pocket expenses. Explain.

Dr. McFarlane: Because medical care has become so expensive throughout the years, our prices are significantly lower in general. For our uninsured patients, we offer a sliding care for visits, x-rays, and procedures. We are also able to provide most antibiotics and non-controlled medications at a fraction of the cost of most pharmacies.

EK: You refer to Northshore Urgent Care as a mini emergency room. What else would you like our readers to know?

Dr. McFarlane: We are your mini ER in your backyard. We also are able to be your local neighborhood doctor and would love to have the opportunity to do so.

EK: In closing, is there anything else you would like to add?

Dr. McFarlane: Most patients come in needing urgent care but end up switching to us for primary care because they have such a great experience at our clinic. If you need urgent care or are in search of a primary care physician, we accept most insurances and would love for you to stop by, see our new clinic, and meet our extraordinary medical team that I am so very proud of.

Northshore Urgent Care
2046 Town Center Boulevard
Knoxville, TN 37922

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Amish Excellence

Discover What Sets Us Apart: Endless Possibilities

By Angie Carroll, Owner of Amish Excellence

One of the most rewarding aspects of owning Amish Excellence, in addition to routinely meeting with all of our Amish craftsmen, is the opportunity to push beyond the conventional view on just what comprises Amish furnishings. There has been the perception that Amish furniture is mostly comprised of shaker and mission style furniture, but nothing could be further from the truth. Customers are pleasantly surprised that we offer so many styles, which include mid-century modern, Asian-inspired, as well as contemporary designs.

I am in regular contact with the craftsmen who actually build the furniture for our customers. They are very receptive to learning about new trends and customer preferences in furniture design. A phrase we often say is, “If you can imagine it, we can build it.” In addition to tables, chairs, and beds, you’ll also find upholstered furnishings such as chairs, sofas, and loveseats in both fabric and leather.

One thing that has not changed is the Amish commitment to quality craftsmanship that simply doesn’t exist elsewhere. In addition, Amish Excellence is committed to a superior customer service experience. It is our mission to provide an exemplary product at a reasonable price. We sell only Amish-made furniture and do not offer imports, veneers, laminates, previously-owned, or pressboard furniture. Amish Excellence in the only store in the region with that exclusivity. Also, another point to consider is that each piece of furniture we sell is custom made to meet your specific needs.

Holiday entertaining and hosting is rapidly approaching. Now is the time to buy dining and bedroom furniture to have it arrive prior to December when your guests arrive. Please visit our newly expanded furniture showroom. We regularly add new inventory to the showroom and have new areas devoted exclusively to bedrooms, dining, and living areas. We are also featuring some new office and home office items that I think you will enjoy.

I look forward to meeting you and helping with your next home design and furniture project. Our showroom is located at the corner of N. Campbell Station and Grisby Chapel Road just behind Walgreens. We’re open Monday through Friday 10-6 and on Saturday from 10-4.

Amish Excellence
613 N. Campbell Station Road
Knoxville, TN 37934

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